-100
NPS
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Rubica
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About Rubica's Brand
Our mission is to empower individuals to take back control of their digital life. Among its major competitors, Rubica is ranked in 2nd place for NPS while Malwarebytes is 1st, and My Private Network VPN is 3rd.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Rubica Ranking
- #2 / 3 of its competitors
Rubica NPS
Rubica's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Rubica's customers would recommend using the product based on a scale of -100 to 100.
Rubica Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Rubica NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2020 -100 | Oct 2020 | -100 |
How Other Brands Compare
Rubica is ranked second for NPS among its competitors. Malwarebytes and My Private Network VPN come in first and third.
Rubica |  Malwarebytes |  My Private Network VPN | |
| Global Ranking | #- | #507 | #- |
| NPS | -100 | 8 | - |
| Valuation Updated every 24 hours for public companies | - | $250.00M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Rubica NPS vs. Competitors
Compared to its competitors, Rubica's NPS is rated right below My Private Network VPN.
| COMPANY | NPS Score | |
|---|---|---|
| Malwarebytes | 8 |
| My Private Network VPN | N/A |
| Rubica | -100 |
Rubica Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Rubica users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Rubica Customer Loyalty vs. Competitors
Compared to its competitors, Rubica's Customer Loyalty score is rated right above My Private Network VPN, and is preceded by Malwarebytes.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Malwarebytes | 74% |
| Rubica | 10% |
| My Private Network VPN | N/A |
Unlock Rubica Customer Loyalty vs. Competitors Data
VS
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Rubica Product Quality
1.5/5
Rubica has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Rubica Product Information
Rubica’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- https://rubica.com/
- Company Size
- 11-50 Employees
Industry
Tech
Rubica Product Quality vs. Competitors
Compared to its competitors, Rubica's Product Quality score is rated right above My Private Network VPN, and is preceded by Malwarebytes.
| COMPANY | Product Quality Score | |
|---|---|---|
| Malwarebytes | 3.6/5 |
| Rubica | 1.5/5 |
| My Private Network VPN | N/A |
Unlock Rubica Product Quality vs. Competitors Data
VS
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Rubica Pricing
Rubica ROI & Value For Money
1.5/5
Rubica has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Rubica Pricing vs. Competitors
Compared to its competitors, Rubica's ROI score is rated right above My Private Network VPN, and is preceded by Malwarebytes.
| COMPANY | Pricing Score | |
|---|---|---|
| Malwarebytes | 3.4/5 |
| Rubica | 1.5/5 |
| My Private Network VPN | N/A |
Unlock Rubica ROI vs. Competitors Data
VS
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Rubica Customer Service
1.5/5
Rubica has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Rubica's Customer Service
Address
9720 NE 120th Pl, Kirkland, WA 98034
Website
https://rubica.com/
Phone Number
425-979-6156
Rubica's Social Links
Rubica Customer Service vs. Competitors
Compared to its competitors, Rubica's Customer Service score is rated right above My Private Network VPN, and is preceded by Malwarebytes.
| COMPANY | Customer Service Score | |
|---|---|---|
| Malwarebytes | 3/5 |
| Rubica | 1.5/5 |
| My Private Network VPN | N/A |
Unlock Rubica Customer Service vs. Competitors Data
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Sign Up for Brand Profile PRO to get the full Rubica Customer Service vs. Competitors data and gain insights into your customers today.
Rubica as an Employer
4.6/5
Rubica has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Rubica scored a -100 for Net Promoter Score and a 83 for Employee Net Promoter Score. NPS gauges how likely a customer of Rubica would recommend the brand to a friend. ENPS measures how likely Rubica employees would recommend working at Rubica to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
83
eNPS Score
| 83% | Promoters |
|---|---|
| 17% | Passive |
| 0% | Detractors |
