-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Safestay
Marketing or Exec? Claim Your Free Account
About Safestay's Brand
Owner and operator of hostels in the UK. Among its major competitors, Safestay is ranked in 4th place for NPS while Virtuoso is 1st, and Ritz-Carlton is 2nd.
Safestay Ranking
- #4 / 4 of its competitors
Safestay NPS
Safestay's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Safestay's customers would recommend using the product based on a scale of -100 to 100.
Safestay Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Safestay NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2023 -100 | Jan 2023 | -100 |
How Other Brands Compare
Safestay is ranked #4 for NPS among its competitors. Virtuoso and Ritz-Carlton come in first and second, with Le Collectionist coming in at third.
Safestay |  Ritz-Carlton |  Virtuoso |  Le Collectionist | |
| Global Ranking | #- | #49 | #- | #- |
| NPS | -100 | 38 | 67 | -100 |
| Valuation Updated every 24 hours for public companies | - | $44.20B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Safestay NPS vs. Competitors
Compared to its competitors, Safestay's NPS is rated right below Le Collectionist.
| COMPANY | NPS Score | |
|---|---|---|
| Virtuoso | 67 |
| Ritz-Carlton | 38 |
| Le Collectionist | -100 |
| Safestay | -100 |
