100
NPS
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Scosche
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About Scosche's Brand
Leading edge brand, building premium “Accessories for Life”, for YOU! Consumer Tech | Connected Car | Powersports | Health & Fitness Among its major competitors, Scosche is ranked in 1st place for NPS while Belkin International is 2nd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Scosche Ranking
- #1 / 2 of its competitors
Scosche NPS
Scosche's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Scosche's customers would recommend using the product based on a scale of -100 to 100.
Scosche Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Scosche NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2023 100 | Sep 2023 | 100 |
How Other Brands Compare
Scosche is ranked first for NPS among its competitors. Belkin International comes in second.
Scosche |  Belkin International | |
| Global Ranking | #- | #696 |
| NPS | 100 | -8 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Scosche NPS vs. Competitors
Compared to its competitors, Scosche's NPS is rated right above Belkin International.
| COMPANY | NPS Score | |
|---|---|---|
| Scosche | 100 |
| Belkin International | -8 |
Scosche Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Scosche users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Scosche Customer Loyalty vs. Competitors
Compared to its competitors, Scosche's Customer Loyalty score is rated right above Belkin International.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Scosche | 100% |
| Belkin International | 69% |
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Scosche Product Quality
5/5
Scosche has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Scosche Product Information
Scosche’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.scosche.com
- Company Size
- 51-200 Employees
Industry
Consumer Electronics
Scosche Product Quality vs. Competitors
Compared to its competitors, Scosche's Product Quality score is rated right above Belkin International.
| COMPANY | Product Quality Score | |
|---|---|---|
| Scosche | 5/5 |
| Belkin International | 3.2/5 |
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Scosche Pricing
Scosche ROI & Value For Money
5/5
Scosche has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Scosche Pricing vs. Competitors
Compared to its competitors, Scosche's ROI score is rated right above Belkin International.
| COMPANY | Pricing Score | |
|---|---|---|
| Scosche | 5/5 |
| Belkin International | 3.1/5 |
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Scosche Customer Satisfaction (CSAT)
Scosche Customer Satisfaction (CSAT) Score
100 / 100
Scosche has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Scosche Customer Satisfaction vs. Competitors
Compared to its competitors, Scosche's Customer Satisfaction score is rated right above Belkin International.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Scosche | 100% |
| Belkin International | 57% |
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Scosche Customer Service
5/5
Scosche has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Scosche's Customer Service
Address
1550 Pacific Ave., Oxnard, CA 93033
Website
http://www.scosche.com
Phone Number
8054864450
Scosche's Social Links
Scosche Customer Service vs. Competitors
Compared to its competitors, Scosche's Customer Service score is rated right above Belkin International.
| COMPANY | Customer Service Score | |
|---|---|---|
| Scosche | 5/5 |
| Belkin International | 3.3/5 |
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