100
NPS
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Sherwood Food Distributors
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About Sherwood Food Distributors' Brand
Among its major competitors, Sherwood Food Distributors is ranked in 1st place for NPS while Gordon Food Service is 2nd, and US FOODS INC. is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Sherwood Food Distributors Ranking
- #1 / 3 of its competitors
Sherwood Food Distributors NPS
Sherwood Food Distributors's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Sherwood Food Distributors's customers would recommend using the product based on a scale of -100 to 100.
Sherwood Food Distributors Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Sherwood Food Distributors NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2022 100 | Dec 2022 | 100 |
How Other Brands Compare
Sherwood Food Distributors is ranked first for NPS among its competitors. Gordon Food Service and US FOODS INC. come in second and third.
Sherwood Food Distributors |  US FOODS INC. |  Gordon Food Service | |
| Global Ranking | #- | #553 | #- |
| NPS | 100 | 5 | 29 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | - | $8.05B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Sherwood Food Distributors NPS vs. Competitors
Compared to its competitors, Sherwood Food Distributors's NPS is rated right above Gordon Food Service.
| COMPANY | NPS Score | |
|---|---|---|
| Sherwood Food Distributors | 100 |
| Gordon Food Service | 29 |
| US FOODS INC. | 5 |
Sherwood Food Distributors Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Sherwood Food Distributors users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Sherwood Food Distributors Customer Loyalty vs. Competitors
Compared to its competitors, Sherwood Food Distributors's Customer Loyalty score is rated right above Gordon Food Service.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Sherwood Food Distributors | 100% |
| Gordon Food Service | 83% |
| US FOODS INC. | 76% |
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Sherwood Food Distributors Product Quality
5/5
Sherwood Food Distributors has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Sherwood Food Distributors Product Information
Sherwood Food Distributors’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.sherwoodfoods.com
Industry
Tech
Food & Beverages
Sherwood Food Distributors Product Quality vs. Competitors
Compared to its competitors, Sherwood Food Distributors's Product Quality score is rated right above Gordon Food Service.
| COMPANY | Product Quality Score | |
|---|---|---|
| Sherwood Food Distributors | 5/5 |
| Gordon Food Service | 3.8/5 |
| US FOODS INC. | 3.4/5 |
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Sherwood Food Distributors Pricing
Sherwood Food Distributors ROI & Value For Money
5/5
Sherwood Food Distributors has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Sherwood Food Distributors Pricing vs. Competitors
Compared to its competitors, Sherwood Food Distributors's ROI score is rated right above Gordon Food Service.
| COMPANY | Pricing Score | |
|---|---|---|
| Sherwood Food Distributors | 5/5 |
| Gordon Food Service | 3.6/5 |
| US FOODS INC. | 3.4/5 |
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Sherwood Food Distributors Customer Satisfaction (CSAT)
Sherwood Food Distributors Customer Satisfaction (CSAT) Score
100 / 100
Sherwood Food Distributors has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Sherwood Food Distributors Customer Satisfaction vs. Competitors
Compared to its competitors, Sherwood Food Distributors's Customer Satisfaction score is rated right above Gordon Food Service.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Sherwood Food Distributors | 100% |
| Gordon Food Service | 75% |
| US FOODS INC. | 56% |
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Sherwood Food Distributors Customer Service
5/5
Sherwood Food Distributors has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Sherwood Food Distributors's Customer Service
Website
http://www.sherwoodfoods.com
Sherwood Food Distributors Customer Service vs. Competitors
Compared to its competitors, Sherwood Food Distributors's Customer Service score is rated right above Gordon Food Service.
| COMPANY | Customer Service Score | |
|---|---|---|
| Sherwood Food Distributors | 5/5 |
| Gordon Food Service | 3.6/5 |
| US FOODS INC. | 3.2/5 |
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Consumer vs. Employees
Sherwood Food Distributors scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Sherwood Food Distributors would recommend the brand to a friend. ENPS measures how likely Sherwood Food Distributors employees would recommend working at Sherwood Food Distributors to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
