-100
NPS
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Starfield Technologies
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About Starfield Technologies' Brand
Secure your site with an SSL Certificate or be prepared to pay dearly in lost confidence and diminished sales. Among its major competitors, Starfield Technologies is ranked in 2nd place for NPS while GoDaddy is 1st.
Starfield Technologies Ranking
- #2 / 2 of its competitors
Starfield Technologies NPS
Starfield Technologies's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Starfield Technologies's customers would recommend using the product based on a scale of -100 to 100.
Starfield Technologies Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Starfield Technologies NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2023 -100 | Oct 2023 | -100 |
How Other Brands Compare
Starfield Technologies is ranked second for NPS among its competitors. GoDaddy comes in first.
Starfield Technologies |  GoDaddy | |
| Global Ranking | #- | #237 |
| NPS | -100 | -36 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral |
| Valuation Updated every 24 hours for public companies | - | $13.16B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Starfield Technologies NPS vs. Competitors
Compared to its competitors, Starfield Technologies's NPS is rated right below GoDaddy.
| COMPANY | NPS Score | |
|---|---|---|
| GoDaddy | -36 |
| Starfield Technologies | -100 |
Consumer vs. Employees
Starfield Technologies scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Starfield Technologies would recommend the brand to a friend. ENPS measures how likely Starfield Technologies employees would recommend working at Starfield Technologies to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
