-35
NPS
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GoDaddy is ranked #62 in Tech Brands
GoDaddy is ranked #62 in Tech Brands
About GoDaddy's Brand
GoDaddy is the world’s largest services platform for entrepreneurs around the globe. We’re on a mission to empower our worldwide community of 20+ million customers — and entrepreneurs everywhere — by giving them all the help and tools they need to grow online. GoDaddy’s brand is ranked #237 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of GoDaddy. When compared to other organizations within the Tech industry, GoDaddy is ranked #62. Among its major competitors, GoDaddy is ranked in 4th place for NPS while Weebly is 1st, and VERISIGN is 2nd. Overall, GoDaddy has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $13.16B
Brand at a Glance
75%
Customer Loyalty
2.2/5
Product Quality
2/5
Pricing
1.6/5
Customer Service
GoDaddy CMO
Barbara J. Rechterman
Ms. Barbara J. Rechterman, also known as Barb, has been the Chief Marketing Officer of GoDaddy Inc. since June 1, 2016 and served as its Chief Customer Officer since March 5, 2015 until June 2016. Ms. Rechterman serves as the Chief Marketing Officer and Senior Executive Vice President at YAM Special Holdings, Inc. Prior to joining The Go Daddy Group, Inc., Ms. Rechterman was employed from 1988 to June 1997 in various capacities at Parsons Technology, Inc., including as Co-President, Vice President and Controller. Ms. Rechterman is a Certified Public Accountant and holds a B.A. in Accounting from the University of Dubuque.
GoDaddy Ranking
- #237 in Global Best Brands
- #62 in Tech
- #4 / 4 of its competitors
GoDaddy NPS
GoDaddy's Net Promoter Score (NPS) is a -35 with 29% Promoters, 7% Passives, and 64% Detractors. Net Promoter Score tracks whether GoDaddy's customers would recommend using the product based on a scale of -100 to 100.
GoDaddy Overall NPS
| 29% | Promoters |
|---|---|
| 7% | Passives |
| 64% | Detractors |
GoDaddy NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2025 -31 | Jan 2025 | -31 |
Feb 2025 -31 | Feb 2025 | -31 |
Mar 2025 -32 | Mar 2025 | -32 |
Apr 2025 -34 | Apr 2025 | -34 |
May 2025 -34 | May 2025 | -34 |
Jun 2025 -34 | Jun 2025 | -34 |
Jul 2025 -34 | Jul 2025 | -34 |
Aug 2025 -34 | Aug 2025 | -34 |
Sep 2025 -36 | Sep 2025 | -36 |
Oct 2025 -34 | Oct 2025 | -34 |
Nov 2025 -34 | Nov 2025 | -34 |
Dec 2025 -36 | Dec 2025 | -36 |
How Other Brands Compare
GoDaddy is ranked #4 for NPS among its competitors. Weebly and VERISIGN come in first and second, with 1&1 Hosting coming in at third. Among those competitors, it is the lowest valued company behind VERISIGN.
 GoDaddy |  VERISIGN |  Weebly |  1&1 Hosting | |
| Global Ranking | #237 | #- | #- | #- |
| NPS | -35 | 0 | 11 | 0 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | - | - | - |
| Valuation Updated every 24 hours for public companies | $13.16B | $22.77B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
GoDaddy NPS by Gender
Female customers rated GoDaddy's NPS 18 points higher than Male customers.
Male
-86
GoDaddy's NPS was rated -86 by Male customers on Comparably.
5%
Promoters
4%
Passives
91%
Detractors
Female
-68
GoDaddy's NPS was rated -68 by Female customers on Comparably.
16%
Promoters
0%
Passives
84%
Detractors
GoDaddy NPS by Ethnicity
GoDaddy's NPS was rated the highest by African American/Black customers, and the lowest by Other customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -87 | Caucasian | -87 |
African American/Black -26 | African American/Black | -26 |
Asian or Pacific Islander -79 | Asian or Pacific Islander | -79 |
Other -94 | Other | -94 |
GoDaddy NPS by Age
GoDaddy's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 61-65.
GoDaddy NPS by Usage
GoDaddy's NPS was rated the highest by customers who have used GoDaddy's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -64 | Less than 1 Year | -64 |
1 to 2 Years -3 | 1 to 2 Years | -3 |
2 to 5 Years -66 | 2 to 5 Years | -66 |
5 to 10 Years -60 | 5 to 10 Years | -60 |
Over 10 Years -94 | Over 10 Years | -94 |
GoDaddy NPS vs. Competitors
Compared to its competitors, GoDaddy's NPS is rated right above Endurance, and is preceded by 1&1 Hosting.
| COMPANY | NPS Score | |
|---|---|---|
| Weebly | 11 |
| VERISIGN | 0 |
| 1&1 Hosting | 0 |
| GoDaddy | -35 |
 | Endurance | -93 |
 | Network Solutions | -100 |
GoDaddy Customer Reviews
Out of the 30 GoDaddy customer reviews 4 were positive and 26 were constructive. GoDaddy customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
GoDaddy Customer Loyalty
75%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
75% of GoDaddy users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
GoDaddy Customer Loyalty Score by Gender
Male customers rated GoDaddy's Customer Loyalty score 5% higher than Female customers.
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Male
76%
Yes
Female
71%
Yes
GoDaddy Customer Loyalty Score by Ethnicity
GoDaddy's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of GoDaddy.
77
out of 100
Caucasian
78
out of 100
African American/Black
49
out of 100
Asian or Pacific Islander
76
out of 100
Other
GoDaddy Customer Loyalty Score by Age
GoDaddy's Customer Loyalty score was rated the highest by customers ages 51-55, and the lowest by customers ages 26-30.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of GoDaddy.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 80% | 18-25 | 80% |
26-30 33% | 26-30 | 33% |
31-35 79% | 31-35 | 79% |
36-40 70% | 36-40 | 70% |
41-45 67% | 41-45 | 67% |
46-50 52% | 46-50 | 52% |
51-55 84% | 51-55 | 84% |
56-60 81% | 56-60 | 81% |
61-65 82% | 61-65 | 82% |
66+ 78% | 66+ | 78% |
GoDaddy Customer Loyalty Score by Usage
GoDaddy's Customer Loyalty score was rated the highest by customers who have used GoDaddy's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
GoDaddy Customer Loyalty Score by Industry
GoDaddy's Customer Loyalty score was rated the highest by Automotive and Transportation industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
GoDaddy Customer Loyalty vs. Competitors
Compared to its competitors, GoDaddy's Customer Loyalty score is rated right above Network Solutions, and is preceded by Weebly.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| VERISIGN | 90% |
| 1&1 Hosting | 87% |
| Weebly | 75% |
| GoDaddy | 75% |
| Network Solutions | 74% |
| Endurance | 66% |
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Customer Loyalty for Other Tech Brands
In the Tech industry, GoDaddy's Customer Loyalty score is rated right below Peloton.
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GoDaddy Product Quality
2.2/5
GoDaddy has an overall Product Quality score of 2.2 out of 5 stars rated by its users and customers.
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GoDaddy Product Information
GoDaddy serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. GoDaddy supports Web devices and offers products for small, medium, and large sized businesses.
GoDaddy’s product quality score is a 2.2 out of 5 as rated by its users and customers. Reviewers from the Automotive and Transportation industry rated GoDaddy's product the highest. Reviewers from the Non-Profit industry rated GoDaddy the lowest at 2.1.
- Website
- http://godaddy.com
- Company Size
- 5,001-10,000 Employees
Industry
Tech
Government and Public Policy
Ecommerce and Marketplaces
SaaS
Small Business Services
Languages Supported
English
Dutch
French
German
Portuguese
Spanish
Thai
Chinese (Simplified)
Japanese
Turkish
Italian
Korean
Russian
Czech
Swedish
Polish
Product Type
Development Tools Software
Web Design Software
Website Builder Software
Quick Insights into GoDaddy Product Quality
GoDaddy's Product Quality score was rated highest by customers from the Automotive and Transportation industry, and rated lowest by customers who have used GoDaddy's products/services for Over 10 Years.
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Ranked GoDaddy Product Quality the Highest
Ranked GoDaddy Product Quality the Lowest
GoDaddy Product Quality Score by Gender
GoDaddy's Product Quality score was rated 1.5 by both Female and Male customers on Comparably.
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Male
1.5/5
Female
1.5/5
GoDaddy Product Quality Score by Ethnicity
GoDaddy's Product Quality score was rated the highest by African American/Black customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of GoDaddy.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
African American/Black 2.3 | African American/Black | 2.3 |
Asian or Pacific Islander 1.5 | Asian or Pacific Islander | 1.5 |
Other 1.5 | Other | 1.5 |
GoDaddy Product Quality Score by Age
GoDaddy's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 2.1 | 18-25 | 2.1 |
26-30 1.5 | 26-30 | 1.5 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.8 | 36-40 | 1.8 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.9 | 51-55 | 1.9 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
GoDaddy Product Quality Score by Usage
GoDaddy's Product Quality score was rated the highest by customers who have used GoDaddy's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
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GoDaddy Product Quality Score by Industry
GoDaddy's Product Quality score was rated the highest by Automotive and Transportation industry customers, and the lowest by Legal industry customers.
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GoDaddy Product Quality vs. Competitors
Compared to its competitors, GoDaddy's Product Quality score is rated right above Endurance, and is preceded by 1&1 Hosting.
| COMPANY | Product Quality Score | |
|---|---|---|
| VERISIGN | 3.9/5 |
| Weebly | 3.6/5 |
| 1&1 Hosting | 3.3/5 |
| GoDaddy | 2.2/5 |
| Endurance | 1.5/5 |
| Network Solutions | 1.5/5 |
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Product Quality for Other Tech Brands
In the Tech industry, GoDaddy's Product Quality score is rated right below ROBLOX.
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GoDaddy Pricing
GoDaddy ROI & Value For Money
2/5
GoDaddy has a value for money and ROI score of 2 out of 5 stars rated by its users and customers.
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GoDaddy Pricing Plans
GoDaddy has a pricing structure that accommodates small, medium, and large businesses. Starting from $5.99/month, GoDaddy uses a subscription model and offers the following: One month free trial, no credit card required., Personal: $5.99/month or $71.88/year., and Business: $9.99/month or $119.88/year..
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Content industry. The users from the Arts and Entertainment industry think that they had the lowest ROI from GoDaddy.
Who Uses GoDaddy?
Small Businesses
Medium Businesses
Large Enterprises
Quick Insights into GoDaddy ROI
GoDaddy's ROI score was rated highest by customers from the Content industry, and rated lowest by customers from the Real Estate industry.
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Ranked GoDaddy ROI the Highest
Ranked GoDaddy ROI the Lowest
GoDaddy ROI Score by Gender
GoDaddy's ROI score was rated 1.5 by both Female and Male customers on Comparably.
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Male
1.5/5
Female
1.5/5
GoDaddy ROI Score by Ethnicity
GoDaddy's ROI score was rated the highest by African American/Black customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of GoDaddy.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
African American/Black 2.4 | African American/Black | 2.4 |
Asian or Pacific Islander 1.5 | Asian or Pacific Islander | 1.5 |
Other 1.5 | Other | 1.5 |
GoDaddy ROI Score by Age
GoDaddy's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full ROI by Age data of GoDaddy.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 2.1 | 18-25 | 2.1 |
26-30 1.5 | 26-30 | 1.5 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.8 | 36-40 | 1.8 |
41-45 1.6 | 41-45 | 1.6 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.7 | 51-55 | 1.7 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
GoDaddy ROI Score by Usage
GoDaddy's ROI score was rated the highest by customers who have used GoDaddy's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
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GoDaddy ROI Score by Industry
GoDaddy's ROI score was rated the highest by Content industry customers, and the lowest by Real Estate industry customers.
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GoDaddy Pricing vs. Competitors
Compared to its competitors, GoDaddy's ROI score is rated right above Network Solutions, and is preceded by 1&1 Hosting.
| COMPANY | Pricing Score | |
|---|---|---|
| VERISIGN | 3.7/5 |
| Weebly | 3.6/5 |
| 1&1 Hosting | 3.2/5 |
| GoDaddy | 2/5 |
| Network Solutions | 1.5/5 |
| Endurance | 1.5/5 |
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ROI for Other Tech Brands
In the Tech industry, GoDaddy's ROI score is rated right below ROBLOX.
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GoDaddy Customer Satisfaction (CSAT)
GoDaddy Customer Satisfaction (CSAT) Score
16 / 100
GoDaddy has an overall Customer Satisfaction score of 16 rated by its users and customers.
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Very Satisfied
11%
Satisfied
5%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
11%
Very Dissatisfied
66%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into GoDaddy Customer Satisfaction
GoDaddy's Customer Satisfaction score was rated highest by customers ages 41-45, and rated lowest by customers from the Real Estate industry.
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Ranked GoDaddy Customer Satisfaction the Highest
Ranked GoDaddy Customer Satisfaction the Lowest
GoDaddy Customer Satisfaction Score by Gender
Female customers rated GoDaddy's Customer Satisfaction score 7 points higher than Male customers.
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8 / 100
MaleVery Satisfied | 6% | |
|---|---|---|
Satisfied | 2% | |
Neither Satisfied nor Dissatisfied | 1% | |
Dissatisfied | 13% | |
Very Dissatisfied | 78% |
15 / 100
FemaleVery Satisfied | 10% | |
|---|---|---|
Satisfied | 5% | |
Neither Satisfied nor Dissatisfied | 2% | |
Dissatisfied | 8% | |
Very Dissatisfied | 75% |
GoDaddy Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
GoDaddy's Customer Satisfaction (CSAT) score was rated 9% according to Caucasian users and customers.
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9 / 100
Very Satisfied
6%
Satisfied
3%
Neither Satisfied nor Dissatisfied
1%
Dissatisfied
10%
Very Dissatisfied
80%
CSAT according to African American/Black
GoDaddy's Customer Satisfaction (CSAT) score was rated 37% according to African American/Black users and customers.
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37 / 100
Very Satisfied
25%
Satisfied
12%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
63%
CSAT according to Asian or Pacific Islander
GoDaddy's Customer Satisfaction (CSAT) score was rated 16% according to Asian or Pacific Islander users and customers.
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16 / 100
Very Satisfied
8%
Satisfied
8%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
8%
Very Dissatisfied
76%
CSAT according to Other
GoDaddy's Customer Satisfaction (CSAT) score was rated 3% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of GoDaddy.
3 / 100
Very Satisfied
3%
Satisfied
0%
Neither Satisfied nor Dissatisfied
3%
Dissatisfied
18%
Very Dissatisfied
76%
GoDaddy Customer Satisfaction Score by Age
GoDaddy's Customer Satisfaction score was rated the highest by customers ages 41-45, and the lowest by customers ages 61-65.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of GoDaddy.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 20% | |||||||||||||||
| 26-30 | 0% | |||||||||||||||
| 31-35 | 16% | |||||||||||||||
| 36-40 | 13% | |||||||||||||||
| 41-45 | 50% | |||||||||||||||
| 46-50 | 0% | |||||||||||||||
| 51-55 | 17% | |||||||||||||||
| 56-60 | 11% | |||||||||||||||
| 61-65 | 0% | |||||||||||||||
| 66+ | 4% |
GoDaddy Customer Satisfaction Score by Usage
GoDaddy's Customer Satisfaction score was rated the highest by customers who have used GoDaddy's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.
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GoDaddy Customer Satisfaction Score by Industry
GoDaddy's Customer Satisfaction score was rated the highest by Consulting industry customers, and the lowest by Real Estate industry customers.
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{
"title": "GoDaddy Customer Satisfaction Score by Industry",
"text": "GoDaddy's Customer Satisfaction score was rated the highest by Consulting industry customers, and the lowest by Real Estate industry customers.",
"bars": [
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{
"label": "Education",
"groupId": 515,
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"scoreClassName": "",
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},
{
"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
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"stars": 0,
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"scoreClassName": "",
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},
{
"label": "Insurance",
"groupId": 526,
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"stars": 0,
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"scoreClassName": "",
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{
"label": "Legal",
"groupId": 529,
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"scoreClassName": "",
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{
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"groupId": 535,
"score": 0,
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"scoreClassName": "",
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},
{
"label": "Media and Entertainment",
"groupId": 537,
"score": 0,
"stars": 0,
"csatScore": 0,
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"scoreClassName": "",
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{
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"groupId": 540,
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"scoreClassName": "",
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{
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"groupId": 554,
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}
]
}GoDaddy Customer Satisfaction vs. Competitors
Compared to its competitors, GoDaddy's Customer Satisfaction score is rated right above Weebly, and is preceded by 1&1 Hosting.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| VERISIGN | 76% |
| 1&1 Hosting | 67% |
| GoDaddy | 16% |
| Weebly | 9% |
| Endurance | 5% |
| Network Solutions | 0% |
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Customer Satisfaction for Other Tech Brands
In the Tech industry, GoDaddy's Customer Satisfaction score is rated right below Peloton.
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GoDaddy Customer Service
1.6/5
GoDaddy has an overall Customer Service score of 1.6 out of 5 stars rated by its users and customers.
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About GoDaddy's Customer Service
Address
2155 E GoDaddy Way, Tempe, AZ 85284
Website
http://godaddy.com
Phone Number
(866) 463-2339
GoDaddy's Social Links
Quick Insights into GoDaddy Customer Service
GoDaddy's Customer Service score was rated highest by customers from the Automotive and Transportation industry, and rated lowest by customers from the Real Estate industry.
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Ranked GoDaddy Customer Service the Highest
Ranked GoDaddy Customer Service the Lowest
GoDaddy Customer Service Score by Gender
GoDaddy's Customer Service score was rated 1.5 by both Female and Male customers on Comparably.
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Male
1.5/5
Female
1.5/5
GoDaddy Customer Service Score by Ethnicity
GoDaddy's Customer Service score was rated the highest by African American/Black customers, and the lowest by Other customers.
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| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
African American/Black 2.2 | African American/Black | 2.2 |
Asian or Pacific Islander 1.5 | Asian or Pacific Islander | 1.5 |
Other 1.5 | Other | 1.5 |
GoDaddy Customer Service Score by Age
GoDaddy's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
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| Summary | Age | Customer Service Score |
|---|---|---|
18-25 2.2 | 18-25 | 2.2 |
26-30 1.5 | 26-30 | 1.5 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.6 | 36-40 | 1.6 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.9 | 51-55 | 1.9 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
GoDaddy Customer Service Score by Usage
GoDaddy's Customer Service score was rated the highest by customers who have used GoDaddy's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
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GoDaddy Customer Service Score by Industry
GoDaddy's Customer Service score was rated the highest by Automotive and Transportation industry customers, and the lowest by Real Estate industry customers.
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GoDaddy Customer Service vs. Competitors
Compared to its competitors, GoDaddy's Customer Service score is rated right above Network Solutions, and is preceded by Weebly.
| COMPANY | Customer Service Score | |
|---|---|---|
| VERISIGN | 4/5 |
| 1&1 Hosting | 3.2/5 |
| Weebly | 2.4/5 |
| GoDaddy | 1.6/5 |
| Network Solutions | 1.5/5 |
| Endurance | 1.5/5 |
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Customer Service for Other Tech Brands
In the Tech industry, GoDaddy's Customer Service score is rated right below ROBLOX.
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GoDaddy as an Employer
4.1/5
GoDaddy has a 4.1/5 stars for its overall company culture rated by their employees
top
25%
Consumer vs. Employees
GoDaddy scored a -35 for Net Promoter Score and a 10 for Employee Net Promoter Score. NPS gauges how likely a customer of GoDaddy would recommend the brand to a friend. ENPS measures how likely GoDaddy employees would recommend working at GoDaddy to a friend.
Net Promoter Score
-35
NPS Score
| 29% | Promoters |
|---|---|
| 7% | Passive |
| 64% | Detractors |
Employee Net Promoter Score
10
eNPS Score
| 47% | Promoters |
|---|---|
| 16% | Passive |
| 37% | Detractors |
Global Ranking Snapshot
GoDaddy is ranked #237 in the Global Top 100 Brands. It ranks just behind Airbus and just ahead of Autodesk.
Tech Ranking Snapshot
GoDaddy is ranked #62 in the Tech Industry. It ranks just behind Marketo and just ahead of Autodesk.
| RANK | COMPANY | Location | |
|---|---|---|---|
60 |  | Hootsuite | Vancouver |
61 |  | Marketo | San Mateo, CA |
62 | | GoDaddy | Tempe, AZ |
63 |  | Autodesk | San Rafael, CA |
64 |  | TikTok | Culver City, CA |
65 |  | Realtor.com | Santa Clara, CA |
66 |  | Indeed.com | Austin, TX |
