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QVC is

Ranked

#38

Retail Brands

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QVC

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QVC

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QVC is ranked #38 in Retail Brands

About QVC's Brand

QVC is a video and ecommerce retailer offering various brands to customers around the globe. QVC’s brand is ranked #235 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of QVC. When compared to other organizations within the Retail industry, QVC is ranked #38. Among its major competitors, QVC is ranked in 7th place for NPS while Amazon is 1st, and AMC Networks is 2nd.

Brand at a Glance

85%

Customer Loyalty

2.9/5

Product Quality

2.9/5

Pricing

2.8/5

Customer Service

QVC CMO

Jeff Charney

QVC Ranking

^#235 in Global Best Brands
^#38 in Retail
^#4 / 4 of its competitors

QVC NPS

QVC's Net Promoter Score (NPS) is a -15 with 37% Promoters, 11% Passives, and 52% Detractors. Net Promoter Score tracks whether QVC's customers would recommend using the product based on a scale of -100 to 100.

QVC Overall NPS

-15

NPS

37%	Promoters
11%	Passives
52%	Detractors

QVC NPS Trend

-100

-50

100

Summary	Date	Score
Jul 2021 0	Jul 2021	0
Aug 2021 2	Aug 2021	2
Sep 2021 5	Sep 2021	5
Oct 2021 5	Oct 2021	5
Nov 2021 1	Nov 2021	1
Dec 2021 0	Dec 2021	0
Jan 2022 -5	Jan 2022	-5
Feb 2022 -6	Feb 2022	-6
Mar 2022 -9	Mar 2022	-9
Apr 2022 -10	Apr 2022	-10
May 2022 -13	May 2022	-13
Jun 2022 -14	Jun 2022	-14

How Other Brands Compare

QVC is ranked #4 for NPS among its competitors. Amazon and AMC Networks come in first and second, with Thomson Reuters coming in at third.

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	QVC	Amazon	Thomson Reuters	AMC Networks
Global Ranking	#235	#5	#227	#684
NPS	-15	53	18	32
Social Sentiment Calculated by analyzing social media and other online mentions	-	Neutral	Neutral	-
Valuation Updated every 24 hours for public companies	-	$1.64T	$40.72B	$1.50B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

QVC NPS by Gender

Female customers rated QVC's NPS 23 points higher than Male customers.

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Male

-39

QVC's NPS was rated -39 by Male customers on Comparably.

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23%

Promoters

15%

Passives

62%

Detractors

Female

-16

QVC's NPS was rated -16 by Female customers on Comparably.

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38%

Promoters

Passives

54%

Detractors

QVC NPS by Ethnicity

QVC's NPS was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

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-100

-50

100

Summary	Ethnicity	Score
Caucasian -34	Caucasian	-34
African American/Black -12	African American/Black	-12
Other -25	Other	-25

QVC NPS by Age

QVC's NPS was rated the highest by customers ages 46-50, and the lowest by customers ages 31-35.

Sign Up for Brand Profile PRO to get the full NPS by Ethnicity data of QVC.

100

Summary

Age

Promoters

Passives

Detractors

18-25

50%

26-30

67%

33%

31-35

33%

67%

41-45

50%

46-50

83%

17%

51-55

33%

67%

56-60

30%

11%

59%

61-65

31%

63%

66+

26%

13%

61%

QVC NPS by Usage

QVC's NPS was rated the highest by customers who have used QVC's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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-100

-50

100

Summary	Usage	Score
Less than 1 Year -46	Less than 1 Year	-46
1 to 2 Years 100	1 to 2 Years	100
2 to 5 Years -9	2 to 5 Years	-9
5 to 10 Years 6	5 to 10 Years	6
Over 10 Years -32	Over 10 Years	-32

QVC NPS vs. Competitors

Compared to its competitors, QVC's NPS is rated right below HSN.

COMPANY		NPS Score
	Amazon	53
	AMC Networks	32
	Thomson Reuters	18
	PitchBook	18
	CUT.COM	14
	HSN	-12
	QVC	-15

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QVC NPS vs Companies in Retail

In the Retail industry, QVC's NPS is rated right below Bath & Body Works.

COMPANY		NPS Score
	Costco	60
	REI	57
	Trader Joe's	56
	Amazon	53
	American Eagle Outfitters	50
	Target	48
	Chipotle	46
	Bath & Body Works	39
	QVC	-15

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QVC Customer Reviews

Out of the 30 QVC customer reviews 7 were positive and 23 were constructive. QVC customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.

All Reviews

Positive Reviews

Constructive Reviews

QVC Customer Loyalty

85%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

85% of QVC users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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85%

15%

QVC Customer Loyalty Score by Gender

Female customers rated QVC's Customer Loyalty score 14% higher than Male customers.

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Male

76%

Yes

Female

90%

Yes

QVC Customer Loyalty Score by Ethnicity

QVC's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by African American/Black customers.

% who answered "Yes"

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out of 100

Caucasian

out of 100

African American/Black

out of 100

Other

QVC Customer Loyalty Score by Age

QVC's Customer Loyalty score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of QVC.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 78%	18-25	78%
26-30 100%	26-30	100%
31-35 40%	31-35	40%
41-45 55%	41-45	55%
46-50 100%	46-50	100%
51-55 70%	51-55	70%
56-60 87%	56-60	87%
61-65 83%	61-65	83%
66+ 95%	66+	95%

QVC Customer Loyalty Score by Usage

QVC's Customer Loyalty score was rated the highest by customers who have used QVC's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	45%
1 to 2 Years	100%
2 to 5 Years	92%
5 to 10 Years	84%
Over 10 Years	94%

QVC Customer Loyalty Score by Industry

QVC's Customer Loyalty score was rated the highest by Banking and Financial Services industry customers, and the lowest by Marketing, Advertising and Research industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech	92%
Accounting	93%
Aerospace and Aviation	70%
Banking and Financial Services	100%
Business and Consumer Services	100%
Consulting	40%
Education	100%
Government and Public Policy	85%
Healthcare, Hospitals and Medicine	79%
Marketing, Advertising and Research	33%
Non-Profit	100%
Retail	100%

QVC Customer Loyalty vs. Competitors

Compared to its competitors, QVC's Customer Loyalty score is rated right above Thomson Reuters, and is preceded by Amazon.

COMPANY		Customer Loyalty Score
	Amazon	89%
	QVC	85%
	Thomson Reuters	81%
	PitchBook	81%
	HSN	77%
	AMC Networks	66%
	CUT.COM	54%

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Customer Loyalty for Other Retail Brands

In the Retail industry, QVC's Customer Loyalty score is rated right above Target, and is preceded by American Eagle Outfitters.

COMPANY		Customer Loyalty Score
	Costco	91%
	Amazon	89%
	REI	89%
	Trader Joe's	87%
	American Eagle Outfitters	87%
	QVC	85%
	Target	85%
	Bath & Body Works	85%
	Chipotle	76%

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QVC Product Quality

2.9/5

QVC has an overall Product Quality score of 2.9 out of 5 stars rated by its users and customers.

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QVC Product Information

QVC’s product quality score is a 2.9 out of 5 as rated by its users and customers. Reviewers from the Banking and Financial Services industry rated QVC's product the highest. Reviewers from the Healthcare, Hospitals and Medicine industry rated QVC the lowest at 2.4.

Website: http://www.qvc.com

Company Size: 1,001-5,000 Employees

Industry

Content

Ecommerce and Marketplaces

Marketplaces

Media

Sports & Entertainment

Quick Insights into QVC Product Quality

QVC's Product Quality score was rated highest by customers who have used QVC's products/services for 1 to 2 Years, and rated lowest by customers ages 31-35.

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Ranked QVC Product Quality the Highest

1 to 2 Years	4.6
46-50	4.4
Banking and Financial Services	4.3

Ranked QVC Product Quality the Lowest

Male	2.2
Marketing, Advertising and Research	1.6
31-35	1.5

QVC Product Quality Score by Gender

Female customers rated QVC's Product Quality score 0.6 stars higher than Male customers.

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Male

2.2/5

Female

2.8/5

QVC Product Quality Score by Ethnicity

QVC's Product Quality score was rated the highest by African American/Black customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
Caucasian 2.5	Caucasian	2.5
African American/Black 3.2	African American/Black	3.2
Other 2.3	Other	2.3

QVC Product Quality Score by Age

QVC's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 31-35.

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Summary	Age	Score
18-25 3.4	18-25	3.4
26-30 3.5	26-30	3.5
31-35 1.5	31-35	1.5
41-45 3.9	41-45	3.9
46-50 4.4	46-50	4.4
51-55 2.3	51-55	2.3
56-60 2.6	56-60	2.6
61-65 2.1	61-65	2.1
66+ 2.5	66+	2.5

QVC Product Quality Score by Usage

QVC's Product Quality score was rated the highest by customers who have used QVC's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	2.2
1 to 2 Years	4.6
2 to 5 Years	2.7
5 to 10 Years	2.8
Over 10 Years	2.6

QVC Product Quality Score by Industry

QVC's Product Quality score was rated the highest by Banking and Financial Services industry customers, and the lowest by Marketing, Advertising and Research industry customers.

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Tech	3.1
Accounting	2.8
Aerospace and Aviation	2
Banking and Financial Services	4.3
Business and Consumer Services	1.6
Consulting	3.5
Education	2.6
Government and Public Policy	2.2
Healthcare, Hospitals and Medicine	2.4
Marketing, Advertising and Research	1.6
Non-Profit	2.6
Retail	3.5

QVC Product Quality vs. Competitors

Compared to its competitors, QVC's Product Quality score is rated right below HSN.

COMPANY		Product Quality Score
	Amazon	4.3/5
	AMC Networks	4.1/5
	Thomson Reuters	3.9/5
	PitchBook	3.8/5
	CUT.COM	3.7/5
	HSN	2.9/5
	QVC	2.9/5

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Product Quality for Other Retail Brands

In the Retail industry, QVC's Product Quality score is rated right below Bath & Body Works.

COMPANY		Product Quality Score
	Costco	4.4/5
	REI	4.4/5
	Target	4.3/5
	Trader Joe's	4.3/5
	Chipotle	4.3/5
	Amazon	4.3/5
	American Eagle Outfitters	4.2/5
	Bath & Body Works	4.2/5
	QVC	2.9/5

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QVC Pricing

QVC ROI & Value For Money

2.9/5

QVC has a value for money and ROI score of 2.9 out of 5 stars rated by its users and customers.

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QVC Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Banking and Financial Services industry. The users from the Aerospace and Aviation industry think that they had the lowest ROI from QVC.

Quick Insights into QVC ROI

QVC's ROI score was rated highest by customers who have used QVC's products/services for 1 to 2 Years, and rated lowest by customers from the Aerospace and Aviation industry.

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Ranked QVC ROI the Highest

1 to 2 Years	5
46-50	4.3
Banking and Financial Services	3.6

Ranked QVC ROI the Lowest

Male	2.4
61-65	2.1
Aerospace and Aviation	2

QVC ROI Score by Gender

Female customers rated QVC's ROI score 0.5 stars higher than Male customers.

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Male

2.4/5

Female

2.9/5

QVC ROI Score by Ethnicity

QVC's ROI score was rated the highest by African American/Black customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
Caucasian 2.6	Caucasian	2.6
African American/Black 3.2	African American/Black	3.2
Other 2.6	Other	2.6

QVC ROI Score by Age

QVC's ROI score was rated the highest by customers ages 46-50, and the lowest by customers ages 61-65.

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Summary	Age	Score
18-25 3.9	18-25	3.9
26-30 3.5	26-30	3.5
31-35 2.3	31-35	2.3
41-45 3.2	41-45	3.2
46-50 4.3	46-50	4.3
51-55 2.1	51-55	2.1
56-60 2.7	56-60	2.7
61-65 2.1	61-65	2.1
66+ 2.7	66+	2.7

QVC ROI Score by Usage

QVC's ROI score was rated the highest by customers who have used QVC's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	2.4
1 to 2 Years	5
2 to 5 Years	3.2
5 to 10 Years	2.7
Over 10 Years	2.6

QVC ROI Score by Industry

QVC's ROI score was rated the highest by Banking and Financial Services industry customers, and the lowest by Aerospace and Aviation industry customers.

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Tech	2.8
Accounting	3.1
Aerospace and Aviation	2
Banking and Financial Services	3.6
Business and Consumer Services	2.1
Consulting	3.3
Education	2.6
Government and Public Policy	2.1
Healthcare, Hospitals and Medicine	2.4
Marketing, Advertising and Research	2.5
Non-Profit	3
Retail	3.6

QVC Pricing vs. Competitors

Compared to its competitors, QVC's ROI score is rated right below HSN.

COMPANY		Pricing Score
	Amazon	4.1/5
	AMC Networks	3.9/5
	PitchBook	3.7/5
	Thomson Reuters	3.6/5
	CUT.COM	3.3/5
	HSN	3.1/5
	QVC	2.9/5

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ROI for Other Retail Brands

In the Retail industry, QVC's ROI score is rated right below Bath & Body Works.

COMPANY		Pricing Score
	Costco	4.3/5
	Trader Joe's	4.2/5
	Amazon	4.1/5
	REI	4.1/5
	Target	4/5
	Chipotle	4/5
	American Eagle Outfitters	3.8/5
	Bath & Body Works	3.7/5
	QVC	2.9/5

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QVC Customer Satisfaction (CSAT)

QVC Customer Satisfaction (CSAT) Score

44 / 100

QVC has an overall Customer Satisfaction score of 44 rated by its users and customers.

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Very Satisfied	29%
Satisfied	15%
Neither Satisfied nor Dissatisfied	7%
Dissatisfied	12%
Very Dissatisfied	37%

Very Satisfied

29%

Satisfied

15%

Neither Satisfied nor Dissatisfied

Dissatisfied

12%

Very Dissatisfied

37%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into QVC Customer Satisfaction

QVC's Customer Satisfaction score was rated highest by customers ages 26-30, and rated lowest by customers from the Healthcare, Hospitals and Medicine industry.

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Ranked QVC Customer Satisfaction the Highest

26-30	67%
Banking and Financial Services	67%
5 to 10 Years	57%

Ranked QVC Customer Satisfaction the Lowest

66+	28%
Other	27%
Healthcare, Hospitals and Medicine	11%

QVC Customer Satisfaction Score by Gender

Male customers rated QVC's Customer Satisfaction score 3 points higher than Female customers.

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41 / 100

Male

	Very Satisfied	24%
	Satisfied	17%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	12%
	Very Dissatisfied	47%

38 / 100

Female

	Very Satisfied	28%
	Satisfied	10%
	Neither Satisfied nor Dissatisfied	5%
	Dissatisfied	17%
	Very Dissatisfied	40%

QVC Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

QVC's Customer Satisfaction (CSAT) score was rated 37% according to Caucasian users and customers.

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37 / 100

Very Satisfied	23%
Satisfied	14%
Neither Satisfied nor Dissatisfied	5%
Dissatisfied	12%
Very Dissatisfied	46%

Very Satisfied

23%

Satisfied

14%

Neither Satisfied nor Dissatisfied

Dissatisfied

12%

Very Dissatisfied

46%

CSAT according to African American/Black

QVC's Customer Satisfaction (CSAT) score was rated 50% according to African American/Black users and customers.

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50 / 100

Very Satisfied	50%
Satisfied	0%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	25%
Very Dissatisfied	25%

Very Satisfied

50%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

25%

Very Dissatisfied

25%

CSAT according to Other

QVC's Customer Satisfaction (CSAT) score was rated 27% according to Other users and customers.

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27 / 100

Very Satisfied	27%
Satisfied	0%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	27%
Very Dissatisfied	46%

Very Satisfied

27%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

27%

Very Dissatisfied

46%

QVC Customer Satisfaction Score by Age

QVC's Customer Satisfaction score was rated the highest by customers ages 26-30, and the lowest by customers ages 66+.

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100

Breakdown

Age

Score

26-30

67%

41-45

67%

46-50

67%

56-60

42%

61-65

33%

66+

28%

QVC Customer Satisfaction Score by Usage

QVC's Customer Satisfaction score was rated the highest by customers who have used QVC's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	37
2 to 5 Years	40
5 to 10 Years	57
Over 10 Years	34

QVC Customer Satisfaction Score by Industry

QVC's Customer Satisfaction score was rated the highest by Banking and Financial Services industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.

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{
	"title": "QVC Customer Satisfaction Score by Industry",
	"text": "QVC's Customer Satisfaction score was rated the highest by Banking and Financial Services industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.",
	"bars": [
		{
			"label": "Tech",
			"groupId": 104,
			"score": 55,
			"stars": 0,
			"csatScore": 55,
			"text": "QVC's Customer Satisfaction score is  rated by Tech customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 55
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		{
			"label": "Accounting",
			"groupId": 495,
			"score": 49,
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			"scoreClassName": "",
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			"score": 33,
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			"score": 67,
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		{
			"label": "Education",
			"groupId": 515,
			"score": 20,
			"stars": 0,
			"csatScore": 20,
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			"scoreClassName": "",
			"scoreLabel": 20
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		{
			"label": "Government and Public Policy",
			"groupId": 521,
			"score": 50,
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			"scoreClassName": "",
			"scoreLabel": 50
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		{
			"label": "Healthcare, Hospitals and Medicine",
			"groupId": 522,
			"score": 11,
			"stars": 0,
			"csatScore": 11,
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			"scoreClassName": "",
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		}
	]
}

Tech	55
Accounting	49
Aerospace and Aviation	33
Banking and Financial Services	67
Education	20
Government and Public Policy	50
Healthcare, Hospitals and Medicine	11

QVC Customer Satisfaction vs. Competitors

Compared to its competitors, QVC's Customer Satisfaction score is rated right below HSN.

COMPANY		Customer Satisfaction (CSAT) Score
	CUT.COM	100%
	Amazon	87%
	PitchBook	83%
	AMC Networks	80%
	Thomson Reuters	72%
	HSN	52%
	QVC	45%

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Customer Satisfaction for Other Retail Brands

In the Retail industry, QVC's Customer Satisfaction score is rated right below Chipotle.

COMPANY		Customer Satisfaction (CSAT) Score
	Costco	88%
	Amazon	87%
	Target	86%
	REI	86%
	American Eagle Outfitters	86%
	Trader Joe's	85%
	Bath & Body Works	81%
	Chipotle	81%
	QVC	45%

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QVC Customer Service

2.8/5

QVC has an overall Customer Service score of 2.8 out of 5 stars rated by its users and customers.

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About QVC's Customer Service

Address

1200 Wilson Drive, West Chester, PA

Website

http://www.qvc.com

Phone Number

(484) 701-8697

Quick Insights into QVC Customer Service

QVC's Customer Service score was rated highest by customers who have used QVC's products/services for 1 to 2 Years, and rated lowest by customers ages 31-35.

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Ranked QVC Customer Service the Highest

1 to 2 Years	5
46-50	4.1
Banking and Financial Services	4

Ranked QVC Customer Service the Lowest

Less than 1 Year	2
Marketing, Advertising and Research	1.6
31-35	1.5

QVC Customer Service Score by Gender

Female customers rated QVC's Customer Service score 0.6 stars higher than Male customers.

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Male

2.1/5

Female

2.7/5

QVC Customer Service Score by Ethnicity

QVC's Customer Service score was rated the highest by African American/Black customers, and the lowest by Other customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 2.4	Caucasian	2.4
African American/Black 3	African American/Black	3
Other 2.3	Other	2.3

QVC Customer Service Score by Age

QVC's Customer Service score was rated the highest by customers ages 46-50, and the lowest by customers ages 31-35.

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100

Summary	Age	Customer Service Score
18-25 3.1	18-25	3.1
26-30 3.5	26-30	3.5
31-35 1.5	31-35	1.5
41-45 3.2	41-45	3.2
46-50 4.1	46-50	4.1
51-55 2	51-55	2
56-60 2.6	56-60	2.6
61-65 2.1	61-65	2.1
66+ 2.3	66+	2.3

QVC Customer Service Score by Usage

QVC's Customer Service score was rated the highest by customers who have used QVC's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	2
1 to 2 Years	5
2 to 5 Years	2.7
5 to 10 Years	2.7
Over 10 Years	2.4

QVC Customer Service Score by Industry

QVC's Customer Service score was rated the highest by Banking and Financial Services industry customers, and the lowest by Marketing, Advertising and Research industry customers.

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Tech	2.8
Accounting	2.6
Aerospace and Aviation	2
Banking and Financial Services	4
Business and Consumer Services	1.8
Consulting	3
Education	2.6
Government and Public Policy	2.2
Healthcare, Hospitals and Medicine	1.8
Marketing, Advertising and Research	1.6
Non-Profit	2.1
Retail	3

QVC Customer Service vs. Competitors

Compared to its competitors, QVC's Customer Service score is rated right below HSN.

COMPANY		Customer Service Score
	AMC Networks	4.3/5
	Amazon	4.2/5
	PitchBook	3.9/5
	Thomson Reuters	3.6/5
	CUT.COM	3.3/5
	HSN	3.1/5
	QVC	2.8/5

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Customer Service for Other Retail Brands

In the Retail industry, QVC's Customer Service score is rated right below Bath & Body Works.

COMPANY		Customer Service Score
	REI	4.4/5
	Costco	4.3/5
	Trader Joe's	4.3/5
	Amazon	4.2/5
	Chipotle	4.2/5
	Target	4.2/5
	American Eagle Outfitters	4.1/5
	Bath & Body Works	3.9/5
	QVC	2.8/5

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QVC as an Employer

3.1/5

QVC has a 3.1/5 stars for its overall company culture rated by their employees

bottom

40%

CEO of QVC

Mike George

In the Bottom 40% of Similar Sized Companies on Comparably.

Consumer vs. Employees

QVC scored a -15 for Net Promoter Score and a -3 for Employee Net Promoter Score. NPS gauges how likely a customer of QVC would recommend the brand to a friend. ENPS measures how likely QVC employees would recommend working at QVC to a friend.

Net Promoter Score

-15

NPS Score

37%	Promoters
11%	Passive
52%	Detractors

Employee Net Promoter Score

-3

eNPS Score

40%	Promoters
17%	Passive
43%	Detractors

Global Ranking Snapshot

QVC is ranked #235 in the Global Top 100 Brands. It ranks just behind Tim Hortons and just ahead of Airbus.

RANK			INDUSTRY
233	lululemon	Calvin McDonald	Fashion and Beauty
234	Tim Hortons	Marc Caira	Food and Beverages
235	QVC	Mike George	Retail
236	Airbus	Guillaume Faury	Automotive and Transportation
237	GoDaddy	Aman Bhutani	Tech
238	Autodesk	Andrew Anagnost	Tech
239	Charles Schwab	Walter Bettinger II	Banking and Financial Services

Retail Ranking Snapshot

QVC is ranked #38 in the Retail Industry. It ranks just behind Ulta Beauty and just ahead of Old Navy.

RANK		Location
36	Zumiez	Lynnwood, WA
37	Ulta Beauty	Bolingbrook, IL
38	QVC	West Chester, PA
39	Old Navy	San Francisco, CA
40	IKEA	Conshohocken, PA
41	DICK'S Sporting Goods	Coraopolis, PA
42	Publix Super Markets	Lakeland, FL