16
NPS
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Ranked
#82
Media and Entertainment Brands
Brand Page
AMC Networks
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AMC Networks is ranked #82 in Media and Entertainment Brands
AMC Networks is ranked #82 in Media and Entertainment Brands
About AMC Networks' Brand
AMC Networks is home to many of the greatest stories and characters in TV and film and the premier destination for passionate and engaged fan communities around the world. The company creates and curates celebrated series and films across distinct brands and makes them available to audiences everywhere. Its portfolio includes targeted streaming services AMC+, Acorn TV, Shudder, Sundance Now, ALLBLK and HIDIVE; cable networks AMC, BBC AMERICA (operated through a joint venture with BBC Studios), IFC, SundanceTV and WE tv; and film distribution labels IFC Films and RLJE Films. The company also operates AMC Studios, its in-house studio, production and distribution operation behind acclaimed and fan-favorite originals including The Walking Dead Universe and the Anne Rice Immortal Universe; and AMC Networks International, its international programming business. AMC Networks’s brand is ranked #684 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of AMC Networks. When compared to other organizations within the Media and Entertainment industry, AMC Networks is ranked #82. Among its major competitors, AMC Networks is ranked in 4th place for NPS while Netflix is 1st, and ViacomCBS is 2nd.Their current market cap is $1.50B
Brand at a Glance
58%
Customer Loyalty
3.7/5
Product Quality
3.9/5
Pricing
4/5
Customer Service
AMC Networks Ranking
- #82 in Media and Entertainment
- #3 / 4 of its competitors
AMC Networks NPS
AMC Networks's Net Promoter Score (NPS) is a 16 with 52% Promoters, 12% Passives, and 36% Detractors. Net Promoter Score tracks whether AMC Networks's customers would recommend using the product based on a scale of -100 to 100.
AMC Networks Overall NPS
| 52% | Promoters |
|---|---|
| 12% | Passives |
| 36% | Detractors |
AMC Networks NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2022 33 | Nov 2022 | 33 |
Dec 2022 30 | Dec 2022 | 30 |
Mar 2023 21 | Mar 2023 | 21 |
May 2023 28 | May 2023 | 28 |
Aug 2023 32 | Aug 2023 | 32 |
Mar 2024 28 | Mar 2024 | 28 |
Apr 2024 23 | Apr 2024 | 23 |
May 2024 25 | May 2024 | 25 |
Jul 2024 23 | Jul 2024 | 23 |
Jan 2025 20 | Jan 2025 | 20 |
Sep 2025 16 | Sep 2025 | 16 |
Oct 2025 16 | Oct 2025 | 16 |
How Other Brands Compare
AMC Networks is ranked third for NPS among its competitors. Netflix and ViacomCBS come in first and second, with Hulu coming in at #4. Among those competitors, it is the lowest valued company behind Hulu.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
AMC Networks NPS by Gender
Male customers rated AMC Networks's NPS 84 points higher than Female customers.
Male
34
AMC Networks's NPS was rated 34 by Male customers on Comparably.
67%
Promoters
0%
Passives
33%
Detractors
Female
-50
AMC Networks's NPS was rated -50 by Female customers on Comparably.
25%
Promoters
0%
Passives
75%
Detractors
AMC Networks NPS by Age
AMC Networks's NPS was rated -34 points by customers ages 18-25 on Comparably.
AMC Networks NPS by Usage
AMC Networks's NPS was rated -50 points by customers who have used AMC Networks's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -50 | Less than 1 Year | -50 |
AMC Networks NPS vs. Competitors
Compared to its competitors, AMC Networks's NPS is rated right above Starz Entertainment, and is preceded by NBCUniversal.
| COMPANY | NPS Score | |
|---|---|---|
 | Netflix | 43 |
 | ViacomCBS | 27 |
 | NBCUniversal | 17 |
| AMC Networks | 16 |
 | Starz Entertainment | 9 |
 | Hulu | -2 |
 | Showtime Networks Inc. | -14 |
 | A+E Networks | -15 |
AMC Networks NPS vs Companies in Media and Entertainment
In the Media and Entertainment industry, AMC Networks's NPS is rated right below Instagram.
| COMPANY | NPS Score | |
|---|---|---|
 | Nintendo | 55 |
 | Spotify | 49 |
 | Apple | 48 |
| Netflix | 43 |
 | The Walt Disney Company | 38 |
 | ROBLOX | 38 |
 | Rockstar Games | 38 |
 | 21 | |
| AMC Networks | 16 |
AMC Networks Customer Loyalty
58%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
58% of AMC Networks users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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AMC Networks Customer Loyalty Score by Gender
Male customers rated AMC Networks's Customer Loyalty score 15% higher than Female customers.
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Male
70%
Yes
Female
55%
Yes
AMC Networks Customer Loyalty Score by Age
AMC Networks's Customer Loyalty score was rated 40% by customers ages 18-25 on Comparably.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 40% | 18-25 | 40% |
AMC Networks Customer Loyalty Score by Usage
AMC Networks's Customer Loyalty score was rated 33% by customers who have used AMC Networks's products/services for Less than 1 Year.
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AMC Networks Customer Loyalty vs. Competitors
Compared to its competitors, AMC Networks's Customer Loyalty score is rated right below Starz Entertainment.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Netflix | 87% |
| Showtime Networks Inc. | 77% |
| ViacomCBS | 73% |
| NBCUniversal | 73% |
| Hulu | 72% |
| A+E Networks | 71% |
| Starz Entertainment | 68% |
| AMC Networks | 58% |
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Customer Loyalty for Other Media and Entertainment Brands
In the Media and Entertainment industry, AMC Networks's Customer Loyalty score is rated right below The Walt Disney Company.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| ROBLOX | 89% |
| Nintendo | 89% |
| Netflix | 87% |
| Spotify | 87% |
| Apple | 86% |
| 84% | |
| Rockstar Games | 84% |
| The Walt Disney Company | 83% |
| AMC Networks | 58% |
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AMC Networks Product Quality
3.7/5
AMC Networks has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
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AMC Networks Product Information
AMC Networks’s product quality score is a 3.7 out of 5 as rated by its users and customers.
- Website
- http://amcnetworks.com
- Company Size
- 1,001-5,000 Employees
Industry
Media and Entertainment
Quick Insights into AMC Networks Product Quality
AMC Networks's Product Quality score was rated highest by Male customers, and rated lowest by Female customers.
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Ranked AMC Networks Product Quality the Highest
Ranked AMC Networks Product Quality the Lowest
AMC Networks Product Quality Score by Gender
Male customers rated AMC Networks's Product Quality score 0.6 stars higher than Female customers.
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Male
3.8/5
Female
3.2/5
AMC Networks Product Quality Score by Age
AMC Networks's Product Quality score was rated 3.3 stars by customers ages 18-25 on Comparably.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.3 | 18-25 | 3.3 |
AMC Networks Product Quality Score by Usage
AMC Networks's Product Quality score was rated 2.4 stars by customers who have used AMC Networks's products/services for Less than 1 Year.
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AMC Networks Product Quality vs. Competitors
Compared to its competitors, AMC Networks's Product Quality score is rated right above A+E Networks, and is preceded by ViacomCBS.
| COMPANY | Product Quality Score | |
|---|---|---|
| Netflix | 4.2/5 |
| ViacomCBS | 3.7/5 |
| AMC Networks | 3.7/5 |
| A+E Networks | 3.7/5 |
| Starz Entertainment | 3.7/5 |
| NBCUniversal | 3.4/5 |
| Hulu | 3.3/5 |
| Showtime Networks Inc. | 2.8/5 |
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Product Quality for Other Media and Entertainment Brands
In the Media and Entertainment industry, AMC Networks's Product Quality score is rated right above Instagram, and is preceded by ROBLOX.
| COMPANY | Product Quality Score | |
|---|---|---|
| Nintendo | 4.4/5 |
| Apple | 4.3/5 |
| Netflix | 4.2/5 |
| Spotify | 4.2/5 |
| The Walt Disney Company | 4.1/5 |
| Rockstar Games | 4.1/5 |
| ROBLOX | 4/5 |
| AMC Networks | 3.7/5 |
| 3.7/5 |
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AMC Networks Pricing
AMC Networks ROI & Value For Money
3.9/5
AMC Networks has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
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Quick Insights into AMC Networks ROI
AMC Networks's ROI score was rated highest by Male customers, and rated lowest by Female customers.
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Ranked AMC Networks ROI the Highest
Ranked AMC Networks ROI the Lowest
AMC Networks ROI Score by Gender
Male customers rated AMC Networks's ROI score 1.3 stars higher than Female customers.
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Male
4/5
Female
2.7/5
AMC Networks ROI Score by Age
AMC Networks's ROI score was rated 3.5 stars by customers ages 18-25 on Comparably.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.5 | 18-25 | 3.5 |
AMC Networks ROI Score by Usage
AMC Networks's ROI score was rated 2.4 stars by customers who have used AMC Networks's products/services for Less than 1 Year.
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AMC Networks Pricing vs. Competitors
Compared to its competitors, AMC Networks's ROI score is rated right above ViacomCBS, and is preceded by Netflix.
| COMPANY | Pricing Score | |
|---|---|---|
| Netflix | 4/5 |
| AMC Networks | 3.9/5 |
| ViacomCBS | 3.8/5 |
| Starz Entertainment | 3.7/5 |
| NBCUniversal | 3.5/5 |
| A+E Networks | 3.2/5 |
| Hulu | 3.1/5 |
| Showtime Networks Inc. | 2.6/5 |
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ROI for Other Media and Entertainment Brands
In the Media and Entertainment industry, AMC Networks's ROI score is rated right above Rockstar Games, and is preceded by Apple.
| COMPANY | Pricing Score | |
|---|---|---|
| Spotify | 4/5 |
| Nintendo | 4/5 |
| Netflix | 4/5 |
| Apple | 4/5 |
| AMC Networks | 3.9/5 |
| Rockstar Games | 3.8/5 |
| ROBLOX | 3.8/5 |
| The Walt Disney Company | 3.7/5 |
| 3.5/5 |
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AMC Networks Customer Satisfaction (CSAT)
AMC Networks Customer Satisfaction (CSAT) Score
55 / 100
AMC Networks has an overall Customer Satisfaction score of 55 rated by its users and customers.
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Very Satisfied
30%
Satisfied
25%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
5%
Very Dissatisfied
20%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into AMC Networks Customer Satisfaction
AMC Networks's Customer Satisfaction score was rated highest by Female customers.
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Ranked AMC Networks Customer Satisfaction the Highest
AMC Networks Customer Satisfaction Score by Gender
AMC Networks's Customer Satisfaction score was rated 67 by Female customers on Comparably.
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67 / 100
FemaleVery Satisfied | 67% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 33% |
AMC Networks Customer Satisfaction vs. Competitors
Compared to its competitors, AMC Networks's Customer Satisfaction score is rated right above Hulu, and is preceded by NBCUniversal.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Netflix | 85% |
| A+E Networks | 77% |
| ViacomCBS | 76% |
| Starz Entertainment | 75% |
| Showtime Networks Inc. | 72% |
| NBCUniversal | 61% |
| AMC Networks | 55% |
| Hulu | 51% |
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Customer Satisfaction for Other Media and Entertainment Brands
In the Media and Entertainment industry, AMC Networks's Customer Satisfaction score is rated right below Instagram.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Nintendo | 88% |
| Netflix | 85% |
| Apple | 85% |
| Spotify | 85% |
| The Walt Disney Company | 77% |
| Rockstar Games | 76% |
| ROBLOX | 73% |
| 61% | |
| AMC Networks | 55% |
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AMC Networks Customer Service
4/5
AMC Networks has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About AMC Networks's Customer Service
Address
11 Penn Plaza, New York City, NY 10001
Website
http://amcnetworks.com
Phone Number
(212)324-8500
AMC Networks's Social Links
Quick Insights into AMC Networks Customer Service
AMC Networks's Customer Service score was rated highest by Male customers, and rated lowest by Female customers.
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Ranked AMC Networks Customer Service the Highest
Ranked AMC Networks Customer Service the Lowest
AMC Networks Customer Service Score by Gender
Male customers rated AMC Networks's Customer Service score 1.1 stars higher than Female customers.
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Male
4.6/5
Female
3.5/5
AMC Networks Customer Service Score by Age
AMC Networks's Customer Service score was rated 4.5 stars by customers ages 18-25 on Comparably.
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| Summary | Age | Customer Service Score |
|---|---|---|
18-25 4.5 | 18-25 | 4.5 |
AMC Networks Customer Service Score by Usage
AMC Networks's Customer Service score was rated 3.6 stars by customers who have used AMC Networks's products/services for Less than 1 Year.
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AMC Networks Customer Service vs. Competitors
Compared to its competitors, AMC Networks's Customer Service score is rated right above ViacomCBS, and is preceded by Netflix.
| COMPANY | Customer Service Score | |
|---|---|---|
| Netflix | 4/5 |
| AMC Networks | 4/5 |
| ViacomCBS | 3.8/5 |
| Starz Entertainment | 3.6/5 |
| NBCUniversal | 3.4/5 |
| A+E Networks | 3.4/5 |
| Hulu | 3/5 |
| Showtime Networks Inc. | 2.9/5 |
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Customer Service for Other Media and Entertainment Brands
In the Media and Entertainment industry, AMC Networks's Customer Service score is rated right above Netflix, and is preceded by Nintendo.
| COMPANY | Customer Service Score | |
|---|---|---|
| Apple | 4.2/5 |
| The Walt Disney Company | 4.1/5 |
| Nintendo | 4/5 |
| AMC Networks | 4/5 |
| Netflix | 4/5 |
| Spotify | 4/5 |
| Rockstar Games | 3.7/5 |
| ROBLOX | 3.6/5 |
| 3.3/5 |
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AMC Networks as an Employer
3.3/5
AMC Networks has a 3.3/5 stars for its overall company culture rated by their employees
bottom
45%
Consumer vs. Employees
AMC Networks scored a 16 for Net Promoter Score and a -11 for Employee Net Promoter Score. NPS gauges how likely a customer of AMC Networks would recommend the brand to a friend. ENPS measures how likely AMC Networks employees would recommend working at AMC Networks to a friend.
Net Promoter Score
16
NPS Score
| 52% | Promoters |
|---|---|
| 12% | Passive |
| 36% | Detractors |
Employee Net Promoter Score
-11
eNPS Score
| 31% | Promoters |
|---|---|
| 27% | Passive |
| 42% | Detractors |
Global Ranking Snapshot
AMC Networks is ranked #684 in the Global Top 100 Brands. It ranks just behind AMC Theaters and just ahead of Halliburton.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
682 |  | Twitch |  | Daniel Clancy | Tech |
683 |  | AMC Theaters |  | Adam Aron | Media and Entertainment |
684 | | AMC Networks | | Kristin Dolan | Media and Entertainment |
685 |  | Halliburton |  | Jeffrey Miller | Energy and Manufacturing |
686 |  | Culture Amp |  | Didier Elzinga | Tech |
687 |  | Simon and Schuster |  | Carolyn Reidy | Media and Entertainment |
688 |  | Flex |  | Revathi Advaithi | Energy and Manufacturing |
Media and Entertainment Ranking Snapshot
AMC Networks is ranked #82 in the Media and Entertainment Industry. It ranks just behind AMC Theaters and just ahead of Simon and Schuster.
| RANK | COMPANY | Location | |
|---|---|---|---|
80 | | Twitch | San Francisco, CA |
81 | | AMC Theaters | Atlanta, GA |
82 | | AMC Networks | New York City, NY |
83 | | Simon and Schuster | New York City, NY |
84 | | NBCUniversal | Los Angeles, CA |
85 |  | Vox Media, Inc. | Washington, DC |
86 |  | SoundCloud | Berlin, MD |
