
The leading People & Culture platform. Culture Amp’s brand is ranked #686 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Culture Amp. When compared to other organizations within the Tech industry, Culture Amp is ranked #233. Among its major competitors, Culture Amp is ranked in 2nd place for NPS while Officevibe is 1st, and TINYpulse is 3rd. Overall, Culture Amp has a neutral social sentiment, when analyzing social media channels and online mentions.
Culture Amp's Net Promoter Score (NPS) is a 34 with 58% Promoters, 18% Passives, and 24% Detractors. Net Promoter Score tracks whether Culture Amp's customers would recommend using the product based on a scale of -100 to 100.
| 58% | Promoters |
|---|---|
| 18% | Passives |
| 24% | Detractors |
| Summary | Date | Score |
|---|---|---|
Feb 2024 38 | Feb 2024 | 38 |
Mar 2024 36 | Mar 2024 | 36 |
Apr 2024 36 | Apr 2024 | 36 |
May 2024 36 | May 2024 | 36 |
Jul 2024 35 | Jul 2024 | 35 |
Sep 2024 35 | Sep 2024 | 35 |
Oct 2024 37 | Oct 2024 | 37 |
Jan 2025 35 | Jan 2025 | 35 |
Apr 2025 37 | Apr 2025 | 37 |
Jun 2025 37 | Jun 2025 | 37 |
Jul 2025 36 | Jul 2025 | 36 |
Sep 2025 34 | Sep 2025 | 34 |
Culture Amp is ranked second for NPS among its competitors. Officevibe and TINYpulse come in first and third, with Glint coming in at #4.
![]() Culture Amp | ![]() Officevibe | ![]() TINYpulse | ![]() Glint | |
| Global Ranking | #686 | #- | #- | #- |
| NPS | 34 | 44 | 19 | 10 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | Neutral | Neutral | Neutral |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Female customers rated Culture Amp's NPS 9 points higher than Male customers.
Culture Amp's NPS was rated 28 by Male customers on Comparably.
Culture Amp's NPS was rated 37 by Female customers on Comparably.
Culture Amp's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Hispanic or Latino customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 52 | Caucasian | 52 |
Hispanic or Latino -34 | Hispanic or Latino | -34 |
Asian or Pacific Islander 100 | Asian or Pacific Islander | 100 |
Other -33 | Other | -33 |
Culture Amp's NPS was rated the highest by customers ages 41-45, and the lowest by customers ages 26-30.
Culture Amp's NPS was rated the highest by customers who have used Culture Amp's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 48 | Less than 1 Year | 48 |
1 to 2 Years 19 | 1 to 2 Years | 19 |
2 to 5 Years 64 | 2 to 5 Years | 64 |
5 to 10 Years 100 | 5 to 10 Years | 100 |
Compared to its competitors, Culture Amp's NPS is rated right above TINYpulse, and is preceded by Officevibe.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Officevibe | 44 |
![]() | Culture Amp | 34 |
![]() | TINYpulse | 19 |
![]() | Glint | 10 |
In the Tech industry, Culture Amp's NPS is rated right above Peloton, and is preceded by ROBLOX.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Nintendo | 55 |
![]() | Spotify | 49 |
![]() | Apple | 48 |
![]() | Zoom Video Communications | 44 |
![]() | Netflix | 43 |
![]() | 42 | |
![]() | ROBLOX | 38 |
![]() | Culture Amp | 34 |
![]() | Peloton | 31 |
Out of the 9 Culture Amp customer reviews 8 were positive and 1 was constructive. Culture Amp customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
89% of Culture Amp users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Male customers rated Culture Amp's Customer Loyalty score 1% higher than Female customers.
Culture Amp's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Hispanic or Latino customers.
% who answered "Yes"
Culture Amp's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 26-30.
| Summary | Age | Score |
|---|---|---|
26-30 74% | 26-30 | 74% |
31-35 100% | 31-35 | 100% |
36-40 100% | 36-40 | 100% |
41-45 100% | 41-45 | 100% |
51-55 90% | 51-55 | 90% |
Culture Amp's Customer Loyalty score was rated the highest by customers who have used Culture Amp's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
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Culture Amp's Customer Loyalty score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Compared to its competitors, Culture Amp's Customer Loyalty score is rated right above Glint.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Culture Amp | 89% |
![]() | Glint | 87% |
![]() | TINYpulse | 83% |
![]() | Officevibe | 51% |
In the Tech industry, Culture Amp's Customer Loyalty score is rated right above ROBLOX.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Culture Amp | 89% |
![]() | ROBLOX | 89% |
![]() | Nintendo | 89% |
![]() | Netflix | 87% |
![]() | 87% | |
![]() | Spotify | 87% |
![]() | Apple | 86% |
![]() | Zoom Video Communications | 84% |
![]() | Peloton | 82% |
Culture Amp has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
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Culture Amp serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. Culture Amp supports Web devices and offers products for small, medium, and large sized businesses.
Culture Amp’s product quality score is a 4.2 out of 5 as rated by its users and customers. Reviewers from the Marketing, Advertising and Research industry rated Culture Amp's product the highest. Reviewers from the Accounting industry rated Culture Amp the lowest at 3.8.
Culture Amp's Product Quality score was rated highest by customers ages 31-35, and rated lowest by Other customers.
Female customers rated Culture Amp's Product Quality score 0.2 stars higher than Male customers.
Culture Amp's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.5 | Caucasian | 4.5 |
Hispanic or Latino 3.8 | Hispanic or Latino | 3.8 |
Asian or Pacific Islander 5 | Asian or Pacific Islander | 5 |
Other 3.6 | Other | 3.6 |
Culture Amp's Product Quality score was rated the highest by customers ages 31-35, and the lowest by customers ages 26-30.
| Summary | Age | Score |
|---|---|---|
26-30 4 | 26-30 | 4 |
31-35 5 | 31-35 | 5 |
36-40 4.1 | 36-40 | 4.1 |
41-45 4.8 | 41-45 | 4.8 |
51-55 4.3 | 51-55 | 4.3 |
Culture Amp's Product Quality score was rated the highest by customers who have used Culture Amp's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
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Culture Amp's Product Quality score was rated the highest by Marketing, Advertising and Research industry customers, and the lowest by Accounting industry customers.
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Compared to its competitors, Culture Amp's Product Quality score is rated right above TINYpulse.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Culture Amp | 4.2/5 |
![]() | TINYpulse | 4.2/5 |
![]() | Officevibe | 3.9/5 |
![]() | Glint | 3.7/5 |
In the Tech industry, Culture Amp's Product Quality score is rated right above Google, and is preceded by Spotify.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Nintendo | 4.4/5 |
![]() | Apple | 4.3/5 |
![]() | Zoom Video Communications | 4.3/5 |
![]() | Netflix | 4.2/5 |
![]() | Spotify | 4.2/5 |
![]() | Culture Amp | 4.2/5 |
![]() | 4.1/5 | |
![]() | Peloton | 4/5 |
![]() | ROBLOX | 4/5 |
Culture Amp has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Culture Amp has a pricing structure that accommodates small, medium, and large businesses. Starting from $3300, Culture Amp uses a subscription model. For the users that are not ready to commit yet, Culture Amp also offers a free trial.
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Marketing, Advertising and Research industry. The users from the Accounting industry think that they had the lowest ROI from Culture Amp.
Culture Amp's ROI score was rated highest by Asian or Pacific Islander customers, and rated lowest by Other customers.
Female customers rated Culture Amp's ROI score 0.3 stars higher than Male customers.
Culture Amp's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.3 | Caucasian | 4.3 |
Hispanic or Latino 3.1 | Hispanic or Latino | 3.1 |
Asian or Pacific Islander 5 | Asian or Pacific Islander | 5 |
Other 2.7 | Other | 2.7 |
Culture Amp's ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 51-55.
| Summary | Age | Score |
|---|---|---|
26-30 3.7 | 26-30 | 3.7 |
31-35 4.5 | 31-35 | 4.5 |
36-40 4.5 | 36-40 | 4.5 |
41-45 4.3 | 41-45 | 4.3 |
51-55 3.6 | 51-55 | 3.6 |
Culture Amp's ROI score was rated the highest by customers who have used Culture Amp's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
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Culture Amp's ROI score was rated the highest by Marketing, Advertising and Research industry customers, and the lowest by Accounting industry customers.
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Compared to its competitors, Culture Amp's ROI score is rated right above TINYpulse.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Culture Amp | 4/5 |
![]() | TINYpulse | 3.9/5 |
![]() | Glint | 3.7/5 |
![]() | Officevibe | 3.6/5 |
In the Tech industry, Culture Amp's ROI score is rated right above Google, and is preceded by Zoom Video Communications.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Zoom Video Communications | 4.1/5 |
![]() | Culture Amp | 4/5 |
![]() | 4/5 | |
![]() | Spotify | 4/5 |
![]() | Nintendo | 4/5 |
![]() | Peloton | 4/5 |
![]() | Netflix | 4/5 |
![]() | Apple | 4/5 |
![]() | ROBLOX | 3.8/5 |
Culture Amp has an overall Customer Satisfaction score of 81 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Culture Amp's Customer Satisfaction score was rated highest by customers who have used Culture Amp's products/services for 2 to 5 Years, and rated lowest by Hispanic or Latino customers.
Female customers rated Culture Amp's Customer Satisfaction score 14 points higher than Male customers.
Very Satisfied | 70% | |
|---|---|---|
Satisfied | 10% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 10% | |
Very Dissatisfied | 10% |
Very Satisfied | 61% | |
|---|---|---|
Satisfied | 33% | |
Neither Satisfied nor Dissatisfied | 6% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Culture Amp's Customer Satisfaction (CSAT) score was rated 94% according to Caucasian users and customers.
Culture Amp's Customer Satisfaction (CSAT) score was rated 67% according to Hispanic or Latino users and customers.
Culture Amp's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.
Culture Amp's Customer Satisfaction (CSAT) score was rated 80% according to Other users and customers.
Culture Amp's Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 36-40.
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26-30 | 86% | |||||||||||||||
| 31-35 | 100% | |||||||||||||||
| 36-40 | 67% | |||||||||||||||
| 41-45 | 100% | |||||||||||||||
| 51-55 | 100% |
Culture Amp's Customer Satisfaction score was rated the highest by customers who have used Culture Amp's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
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Culture Amp's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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}Compared to its competitors, Culture Amp's Customer Satisfaction score is rated right above Glint, and is preceded by TINYpulse.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | TINYpulse | 100% |
![]() | Culture Amp | 81% |
![]() | Glint | 50% |
![]() | Officevibe | 40% |
In the Tech industry, Culture Amp's Customer Satisfaction score is rated right above Google, and is preceded by Spotify.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Nintendo | 88% |
![]() | Netflix | 85% |
![]() | Apple | 85% |
![]() | Spotify | 85% |
![]() | Culture Amp | 81% |
![]() | 81% | |
![]() | Zoom Video Communications | 74% |
![]() | ROBLOX | 73% |
![]() | Peloton | 63% |
Culture Amp has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Culture Amp's overall Customer Service score rated by its users and customers.
111 Sutter St Level 15, San Francisco, CA 94104
http://cultureamp.com
+1 (415) 670-9050
Culture Amp's Customer Service score was rated highest by Asian or Pacific Islander customers, and rated lowest by Other customers.
Female customers rated Culture Amp's Customer Service score 0.5 stars higher than Male customers.
Culture Amp's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.4 | Caucasian | 4.4 |
Hispanic or Latino 4 | Hispanic or Latino | 4 |
Asian or Pacific Islander 5 | Asian or Pacific Islander | 5 |
Other 2.7 | Other | 2.7 |
Culture Amp's Customer Service score was rated the highest by customers ages 31-35, and the lowest by customers ages 51-55.
| Summary | Age | Customer Service Score |
|---|---|---|
26-30 4.2 | 26-30 | 4.2 |
31-35 4.7 | 31-35 | 4.7 |
36-40 4.5 | 36-40 | 4.5 |
41-45 4.5 | 41-45 | 4.5 |
51-55 3.6 | 51-55 | 3.6 |
Culture Amp's Customer Service score was rated the highest by customers who have used Culture Amp's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
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Culture Amp's Customer Service score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Compared to its competitors, Culture Amp's Customer Service score is rated right above TINYpulse, and is preceded by Glint.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Glint | 4.1/5 |
![]() | Culture Amp | 3.9/5 |
![]() | TINYpulse | 3.6/5 |
![]() | Officevibe | 3.2/5 |
In the Tech industry, Culture Amp's Customer Service score is rated right above ROBLOX, and is preceded by Spotify.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Apple | 4.2/5 |
![]() | 4/5 | |
![]() | Zoom Video Communications | 4/5 |
![]() | Nintendo | 4/5 |
![]() | Peloton | 4/5 |
![]() | Netflix | 4/5 |
![]() | Spotify | 4/5 |
![]() | Culture Amp | 3.9/5 |
![]() | ROBLOX | 3.6/5 |
Culture Amp has a 4.8/5 stars for its overall company culture rated by their employees

Culture Amp scored a 34 for Net Promoter Score and a 57 for Employee Net Promoter Score. NPS gauges how likely a customer of Culture Amp would recommend the brand to a friend. ENPS measures how likely Culture Amp employees would recommend working at Culture Amp to a friend.
| 58% | Promoters |
|---|---|
| 18% | Passive |
| 24% | Detractors |
| 72% | Promoters |
|---|---|
| 13% | Passive |
| 15% | Detractors |
Culture Amp is ranked #686 in the Global Top 100 Brands. It ranks just behind Halliburton and just ahead of Simon and Schuster.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
684 | ![]() | AMC Networks | ![]() | Kristin Dolan | Media and Entertainment |
685 | ![]() | Halliburton | ![]() | Jeffrey Miller | Energy and Manufacturing |
686 | ![]() | Culture Amp | ![]() | Didier Elzinga | Tech |
687 | ![]() | Simon and Schuster | ![]() | Carolyn Reidy | Media and Entertainment |
688 | ![]() | Flex | ![]() | Revathi Advaithi | Energy and Manufacturing |
689 | ![]() | NBCUniversal | ![]() | Stephen Burke | Media and Entertainment |
690 | ![]() | Vox Media, Inc. | ![]() | Jim Bankoff | Media and Entertainment |
Culture Amp is ranked #233 in the Tech Industry. It ranks just behind Twitch and just ahead of Simon and Schuster.
| RANK | COMPANY | Location | |
|---|---|---|---|
231 | ![]() | Allergan | Parsippany, NJ |
232 | ![]() | Twitch | San Francisco, CA |
233 | ![]() | Culture Amp | San Francisco, CA |
234 | ![]() | Simon and Schuster | New York City, NY |
235 | ![]() | Giant Eagle | Pittsburgh, PA |
236 | ![]() | Belkin International | Los Angeles, CA |
237 | ![]() | Datadog | New York City, NY |