10
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Glint
Marketing or Exec? Claim Your Free Account
About Glint's Brand
Glint helps you distribute automatic online and real world rewards to those who talk about you on Twitter. Among its major competitors, Glint is ranked in 5th place for NPS while Fond is 1st, and Everwise is 2nd. Overall, Glint has a neutral social sentiment, when analyzing social media channels and online mentions.
Brand at a Glance
87%
Customer Loyalty
3.7/5
Product Quality
3.7/5
Pricing
4.1/5
Customer Service
Glint Ranking
- #2 / 4 of its competitors
Glint NPS
Glint's Net Promoter Score (NPS) is a 10 with 40% Promoters, 30% Passives, and 30% Detractors. Net Promoter Score tracks whether Glint's customers would recommend using the product based on a scale of -100 to 100.
Glint Overall NPS
| 40% | Promoters |
|---|---|
| 30% | Passives |
| 30% | Detractors |
Glint NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2021 -100 | Feb 2021 | -100 |
Mar 2021 0 | Mar 2021 | 0 |
Jul 2021 33 | Jul 2021 | 33 |
Dec 2021 25 | Dec 2021 | 25 |
Jan 2022 40 | Jan 2022 | 40 |
Sep 2022 34 | Sep 2022 | 34 |
Oct 2022 13 | Oct 2022 | 13 |
Jan 2023 12 | Jan 2023 | 12 |
Feb 2023 0 | Feb 2023 | 0 |
Dec 2024 10 | Dec 2024 | 10 |
How Other Brands Compare
Glint is ranked second for NPS among its competitors. Culture Amp and Aon Hewitt come in first and third, with Reflektive coming in at #4.
Glint |  Aon Hewitt |  Culture Amp |  Reflektive | |
| Global Ranking | #- | #670 | #686 | #- |
| NPS | 10 | 4 | 34 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $52.38B | - | $300.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Glint NPS vs. Competitors
Compared to its competitors, Glint's NPS is rated right above Aon Hewitt, and is preceded by Spigit.
| COMPANY | NPS Score | |
|---|---|---|
 | Fond | 100 |
 | Everwise | 72 |
| Culture Amp | 34 |
 | Spigit | 24 |
| Glint | 10 |
| Aon Hewitt | 4 |
| Reflektive | N/A |
Glint Customer Loyalty
87%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
87% of Glint users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Glint Customer Loyalty vs. Competitors
Compared to its competitors, Glint's Customer Loyalty score is rated right above Aon Hewitt, and is preceded by Culture Amp.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Culture Amp | 89% |
| Glint | 87% |
| Aon Hewitt | 81% |
| Fond | N/A |
| Everwise | N/A |
| Spigit | N/A |
| Reflektive | N/A |
Unlock Glint Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Glint Customer Loyalty vs. Competitors data and gain insights into your customers today.
Glint Product Quality
3.7/5
Glint has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Glint's overall Product Quality score rated by its users and customers.
Glint Product Information
Glint’s product quality score is a 3.7 out of 5 as rated by its users and customers.
- Website
- http://www.glintinc.com
- Company Size
- 1-10 Employees
Industry
Tech
Analytics
Enterprise
SaaS
Glint Product Quality vs. Competitors
Compared to its competitors, Glint's Product Quality score is rated right above Aon Hewitt, and is preceded by Spigit.
| COMPANY | Product Quality Score | |
|---|---|---|
| Everwise | 4.2/5 |
| Culture Amp | 4.2/5 |
| Spigit | 4.1/5 |
| Glint | 3.7/5 |
| Aon Hewitt | 3.3/5 |
| Fond | N/A |
| Reflektive | N/A |
Unlock Glint Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Glint Product Quality vs. Competitors data and gain insights into your customers today.
Glint Pricing
Glint ROI & Value For Money
3.7/5
Glint has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Glint's overall ROI score rated by its users and customers.
Glint Pricing vs. Competitors
Compared to its competitors, Glint's ROI score is rated right above Aon Hewitt, and is preceded by Culture Amp.
| COMPANY | Pricing Score | |
|---|---|---|
| Everwise | 5/5 |
| Spigit | 4.1/5 |
| Culture Amp | 4/5 |
| Glint | 3.7/5 |
| Aon Hewitt | 3.1/5 |
| Fond | N/A |
| Reflektive | N/A |
Unlock Glint ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Glint ROI vs. Competitors data and gain insights into your customers today.
Glint Customer Satisfaction (CSAT)
Glint Customer Satisfaction (CSAT) Score
50 / 100
Glint has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
0%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
25%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Glint Customer Satisfaction vs. Competitors
Compared to its competitors, Glint's Customer Satisfaction score is rated right above Aon Hewitt, and is preceded by Culture Amp.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Fond | 100% |
| Culture Amp | 81% |
| Glint | 50% |
| Aon Hewitt | 20% |
| Everwise | 0% |
| Spigit | 0% |
| Reflektive | 0% |
Unlock Glint Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Glint Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Glint Customer Service
4.1/5
Glint has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Glint's overall Customer Service score rated by its users and customers.
About Glint's Customer Service
Address
Redwood City, CA
Website
http://www.glintinc.com
Glint Customer Service vs. Competitors
Compared to its competitors, Glint's Customer Service score is rated right above Culture Amp, and is preceded by Spigit.
| COMPANY | Customer Service Score | |
|---|---|---|
| Everwise | 5/5 |
| Spigit | 5/5 |
| Glint | 4.1/5 |
| Culture Amp | 3.9/5 |
| Aon Hewitt | 3.3/5 |
| Fond | N/A |
| Reflektive | N/A |
Unlock Glint Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Glint Customer Service vs. Competitors data and gain insights into your customers today.
Glint as an Employer
4.7/5
Glint has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Glint scored a 10 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Glint would recommend the brand to a friend. ENPS measures how likely Glint employees would recommend working at Glint to a friend.
Net Promoter Score
10
NPS Score
| 40% | Promoters |
|---|---|
| 30% | Passive |
| 30% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
