100
NPS
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Fond
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About Fond's Brand
Fond (formerly Anyperk) develops a perks and rewards platform that helps companies build appreciation and recognition programs for their employees. Among its major competitors, Fond is ranked in 1st place for NPS while Paylocity is 2nd, and Zenefits is 3rd.Their current valuation is $85.00M
Fond Ranking
- #1 / 4 of its competitors
Fond NPS
Fond's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Fond's customers would recommend using the product based on a scale of -100 to 100.
Fond Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Fond NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2021 100 | Jul 2021 | 100 |
How Other Brands Compare
Fond is ranked first for NPS among its competitors. Zenefits and Personio come in second and third, with GuideSpark coming in at #4. Among those competitors, it is the lowest valued company behind Zenefits.
Fond |  Zenefits |  Personio |  GuideSpark | |
| Global Ranking | #- | #412 | #- | #- |
| NPS | 100 | 13 | -100 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $85.00M | $4.50B | $3.77B | $150.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Fond NPS vs. Competitors
Compared to its competitors, Fond's NPS is rated right above Paylocity.
| COMPANY | NPS Score | |
|---|---|---|
| Fond | 100 |
 | Paylocity | 25 |
| Zenefits | 13 |
 | Glint | 10 |
| GuideSpark | N/A |
 | Access Development | N/A |
 | Buzz Points | N/A |
 | PerkSpot | N/A |
 | Next Jump, Inc. | N/A |
| Personio | -100 |
Fond Customer Satisfaction (CSAT)
Fond Customer Satisfaction (CSAT) Score
100 / 100
Fond has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Fond Customer Satisfaction vs. Competitors
Compared to its competitors, Fond's Customer Satisfaction score is rated right above Paylocity.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Fond | 100% |
| Paylocity | 56% |
| Glint | 50% |
| Zenefits | 18% |
| Personio | 0% |
| GuideSpark | 0% |
| Access Development | 0% |
| Buzz Points | 0% |
| PerkSpot | 0% |
| Next Jump, Inc. | 0% |
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Fond as an Employer
3.9/5
Fond has a 3.9/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Fond scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Fond would recommend the brand to a friend. ENPS measures how likely Fond employees would recommend working at Fond to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
