50
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Suffescom Solutions
Marketing or Exec? Claim Your Free Account
About Suffescom Solutions' Brand
Having 13+ years in the Industry & nearly 5.5 years in blockchain and metaverse related technologies, we delivered 50+ blockchain projects and 180+ others. Among its major competitors, Suffescom Solutions is ranked in 1st place for NPS while Boston Consulting Group is 2nd.
Brand at a Glance
83%
Customer Loyalty
4.2/5
Product Quality
4.2/5
Pricing
4.1/5
Customer Service
Suffescom Solutions Ranking
- #1 / 2 of its competitors
Suffescom Solutions NPS
Suffescom Solutions's Net Promoter Score (NPS) is a 50 with 75% Promoters, 0% Passives, and 25% Detractors. Net Promoter Score tracks whether Suffescom Solutions's customers would recommend using the product based on a scale of -100 to 100.
Suffescom Solutions Overall NPS
| 75% | Promoters |
|---|---|
| 0% | Passives |
| 25% | Detractors |
Suffescom Solutions NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2021 -100 | Nov 2021 | -100 |
Jan 2023 0 | Jan 2023 | 0 |
Mar 2023 67 | Mar 2023 | 67 |
May 2023 71 | May 2023 | 71 |
Jun 2023 50 | Jun 2023 | 50 |
Aug 2023 55 | Aug 2023 | 55 |
Oct 2023 60 | Oct 2023 | 60 |
Nov 2024 63 | Nov 2024 | 63 |
Mar 2025 50 | Mar 2025 | 50 |
How Other Brands Compare
Suffescom Solutions is ranked first for NPS among its competitors. Boston Consulting Group comes in second.
Suffescom Solutions |  Boston Consulting Group | |
| Global Ranking | #- | #506 |
| NPS | 50 | -19 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Suffescom Solutions NPS by Gender
Suffescom Solutions's NPS was rated 66 by Male customers on Comparably.
Male
66
Suffescom Solutions's NPS was rated 66 by Male customers on Comparably.
83%
Promoters
0%
Passives
17%
Detractors
Female
N/A
Suffescom Solutions's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Suffescom Solutions NPS by Ethnicity
Suffescom Solutions's NPS was rated 100 points by both Native American and Other customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Native American 100 | Native American | 100 |
Other 100 | Other | 100 |
Suffescom Solutions NPS by Usage
Suffescom Solutions's NPS was rated 66 points by customers who have used Suffescom Solutions's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 66 | Less than 1 Year | 66 |
Suffescom Solutions NPS vs. Competitors
Compared to its competitors, Suffescom Solutions's NPS is rated right above Boston Consulting Group.
| COMPANY | NPS Score | |
|---|---|---|
| Suffescom Solutions | 50 |
| Boston Consulting Group | -19 |
Suffescom Solutions Customer Reviews
Out of the 4 Suffescom Solutions customer reviews 4 were positive and 0 were constructive. Suffescom Solutions customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Suffescom Solutions Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Suffescom Solutions users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Suffescom Solutions Customer Loyalty Score by Gender
Suffescom Solutions's Customer Loyalty score was rated 85 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Suffescom Solutions.
Male
85%
Yes
Female
N/A
Yes
Suffescom Solutions Customer Loyalty Score by Ethnicity
Suffescom Solutions's Customer Loyalty score was rated 100% by Other customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Suffescom Solutions.
100
out of 100
Other
Suffescom Solutions Customer Loyalty Score by Usage
Suffescom Solutions's Customer Loyalty score was rated 85% by customers who have used Suffescom Solutions's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Suffescom Solutions Customer Loyalty vs. Competitors
Compared to its competitors, Suffescom Solutions's Customer Loyalty score is rated right above Boston Consulting Group.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Suffescom Solutions | 83% |
| Boston Consulting Group | 62% |
Unlock Suffescom Solutions Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Suffescom Solutions Customer Loyalty vs. Competitors data and gain insights into your customers today.
Suffescom Solutions Product Quality
4.2/5
Suffescom Solutions has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Suffescom Solutions' overall Product Quality score rated by its users and customers.
Suffescom Solutions Product Information
Suffescom Solutions’s product quality score is a 4.2 out of 5 as rated by its users and customers.
- Website
- https://www.suffescom.com/
- Company Size
- 501-1,000 Employees
Industry
Information Services
Tech
Big Data
Ecommerce and Marketplaces
FinTech
Quick Insights into Suffescom Solutions Product Quality
Suffescom Solutions's Product Quality score was rated highest by Native American customers, and rated lowest by Other customers.
Sign Up to unlock insights into how customers have ranked Suffescom Solutions' Product Quality.
Ranked Suffescom Solutions Product Quality the Highest
Ranked Suffescom Solutions Product Quality the Lowest
Suffescom Solutions Product Quality Score by Gender
Suffescom Solutions's Product Quality score was rated 4.2 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Suffescom Solutions.
Male
4.2/5
Female
N/A
Suffescom Solutions Product Quality Score by Ethnicity
Suffescom Solutions's Product Quality score was rated 5 stars by both Native American and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Suffescom Solutions.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Native American 5 | Native American | 5 |
Other 5 | Other | 5 |
Suffescom Solutions Product Quality Score by Usage
Suffescom Solutions's Product Quality score was rated 4.2 stars by customers who have used Suffescom Solutions's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Suffescom Solutions Product Quality vs. Competitors
Compared to its competitors, Suffescom Solutions's Product Quality score is rated right above Boston Consulting Group.
| COMPANY | Product Quality Score | |
|---|---|---|
| Suffescom Solutions | 4.2/5 |
| Boston Consulting Group | 3.3/5 |
Unlock Suffescom Solutions Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Suffescom Solutions Product Quality vs. Competitors data and gain insights into your customers today.
Suffescom Solutions Pricing
Suffescom Solutions ROI & Value For Money
4.2/5
Suffescom Solutions has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Suffescom Solutions' overall ROI score rated by its users and customers.
Quick Insights into Suffescom Solutions ROI
Suffescom Solutions's ROI score was rated highest by Other customers.
Sign Up to unlock insights into how customers have ranked Suffescom Solutions' ROI score.
Ranked Suffescom Solutions ROI the Highest
Suffescom Solutions ROI Score by Gender
Suffescom Solutions's ROI score was rated 4.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Suffescom Solutions.
Male
4.5/5
Female
N/A
Suffescom Solutions ROI Score by Ethnicity
Suffescom Solutions's ROI score was rated 5 stars by Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Suffescom Solutions.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Other 5 | Other | 5 |
Suffescom Solutions ROI Score by Usage
Suffescom Solutions's ROI score was rated 4.5 stars by customers who have used Suffescom Solutions's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Suffescom Solutions Pricing vs. Competitors
Compared to its competitors, Suffescom Solutions's ROI score is rated right above Boston Consulting Group.
| COMPANY | Pricing Score | |
|---|---|---|
| Suffescom Solutions | 4.2/5 |
| Boston Consulting Group | 3.2/5 |
Unlock Suffescom Solutions ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Suffescom Solutions ROI vs. Competitors data and gain insights into your customers today.
Suffescom Solutions Customer Satisfaction (CSAT)
Suffescom Solutions Customer Satisfaction (CSAT) Score
78 / 100
Suffescom Solutions has an overall Customer Satisfaction score of 78 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
78%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
22%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Suffescom Solutions Customer Satisfaction
Suffescom Solutions's Customer Satisfaction score was rated highest by Native American customers, and rated lowest by Other customers.
Sign Up to unlock insights into how customers have ranked Suffescom Solutions' Customer Satisfaction.
Ranked Suffescom Solutions Customer Satisfaction the Highest
Ranked Suffescom Solutions Customer Satisfaction the Lowest
Suffescom Solutions Customer Satisfaction Score by Gender
Suffescom Solutions's Customer Satisfaction score was rated 80 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Suffescom Solutions.
80 / 100
MaleVery Satisfied | 80% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 20% |
Suffescom Solutions Customer Satisfaction Score by Ethnicity
CSAT according to Native American
Suffescom Solutions' Customer Satisfaction (CSAT) score was rated 100% according to Native American users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Suffescom Solutions.
100 / 100
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Other
Suffescom Solutions' Customer Satisfaction (CSAT) score was rated 100% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Suffescom Solutions.
100 / 100
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
Suffescom Solutions Customer Satisfaction Score by Usage
Suffescom Solutions's Customer Satisfaction score was rated 83 points by customers who have used Suffescom Solutions's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Suffescom Solutions Customer Satisfaction vs. Competitors
Compared to its competitors, Suffescom Solutions's Customer Satisfaction score is rated right above Boston Consulting Group.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Suffescom Solutions | 78% |
| Boston Consulting Group | 57% |
Unlock Suffescom Solutions Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Suffescom Solutions Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Suffescom Solutions Customer Service
4.1/5
Suffescom Solutions has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Suffescom Solutions' overall Customer Service score rated by its users and customers.
About Suffescom Solutions's Customer Service
Address
5815 Windward Pkwy, Alpharetta, GA 30005
Website
https://www.suffescom.com/
Phone Number
7696663444
Suffescom Solutions's Social Links
Quick Insights into Suffescom Solutions Customer Service
Suffescom Solutions's Customer Service score was rated highest by Other customers.
Sign Up to unlock insights into how customers have ranked Suffescom Solutions' Customer Service score.
Ranked Suffescom Solutions Customer Service the Highest
Suffescom Solutions Customer Service Score by Gender
Suffescom Solutions's Customer Service score was rated 4.2 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Suffescom Solutions.
Male
4.2/5
Female
N/A
Suffescom Solutions Customer Service Score by Ethnicity
Suffescom Solutions's Customer Service score was rated 5 stars by Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Suffescom Solutions.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Other 5 | Other | 5 |
Suffescom Solutions Customer Service Score by Usage
Suffescom Solutions's Customer Service score was rated 4.2 stars by customers who have used Suffescom Solutions's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Suffescom Solutions Customer Service vs. Competitors
Compared to its competitors, Suffescom Solutions's Customer Service score is rated right above Boston Consulting Group.
| COMPANY | Customer Service Score | |
|---|---|---|
| Suffescom Solutions | 4.1/5 |
| Boston Consulting Group | 3.2/5 |
Unlock Suffescom Solutions Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Suffescom Solutions Customer Service vs. Competitors data and gain insights into your customers today.
Suffescom Solutions as an Employer
4.7/5
Suffescom Solutions has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
CEO of Suffescom Solutions
In the Top 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Suffescom Solutions scored a 50 for Net Promoter Score and a 91 for Employee Net Promoter Score. NPS gauges how likely a customer of Suffescom Solutions would recommend the brand to a friend. ENPS measures how likely Suffescom Solutions employees would recommend working at Suffescom Solutions to a friend.
Net Promoter Score
50
NPS Score
| 75% | Promoters |
|---|---|
| 0% | Passive |
| 25% | Detractors |
Employee Net Promoter Score
91
eNPS Score
| 91% | Promoters |
|---|---|
| 9% | Passive |
| 0% | Detractors |
