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NPS
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Suzuki Motor
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About Suzuki Motor's Brand
Manufacturer of automobiles. The company develops and manufactures automobiles, motorcycles and mini cars. Among its major competitors, Suzuki Motor is ranked in 3rd place for NPS while Toyota is 1st, and Honda Motor Company is 2nd.
Suzuki Motor Ranking
- #3 / 3 of its competitors
Suzuki Motor NPS
Suzuki Motor's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Suzuki Motor's customers would recommend using the product based on a scale of -100 to 100.
Suzuki Motor Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Suzuki Motor NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2022 0 | May 2022 | 0 |
How Other Brands Compare
Suzuki Motor is ranked third for NPS among its competitors. Toyota and Honda Motor Company come in first and second.
Suzuki Motor |  Toyota | Honda Motor Company | |
| Global Ranking | #- | #82 | #- |
| NPS | 0 | 43 | 34 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $250.52B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Suzuki Motor NPS vs. Competitors
Compared to its competitors, Suzuki Motor's NPS is rated right below Honda Motor Company.
| COMPANY | NPS Score | |
|---|---|---|
| Toyota | 43 |
| Honda Motor Company | 34 |
| Suzuki Motor | 0 |
