-100
NPS
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Syndicate Sales, Inc.
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About Syndicate Sales, Inc. Brand
Syndicate Sales is a family owned and operated company that manufactures and distributes products for the floral industry. Among its major competitors, Syndicate Sales, Inc. is ranked in 2nd place for NPS while The Coca-Cola Company is 1st, and Haynes International is 3rd.
Brand at a Glance
10%
Customer Loyalty
2.5/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service
Syndicate Sales, Inc. Ranking
- #2 / 3 of its competitors
Syndicate Sales, Inc. NPS
Syndicate Sales, Inc.'s Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Syndicate Sales, Inc.'s customers would recommend using the product based on a scale of -100 to 100.
Syndicate Sales, Inc. Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Syndicate Sales, Inc. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2023 -100 | Jul 2023 | -100 |
How Other Brands Compare
Syndicate Sales, Inc. is ranked second for NPS among its competitors. The Coca-Cola Company and Haynes International come in first and third.
Syndicate Sales, Inc. |  The Coca-Cola Company |  Haynes International | |
| Global Ranking | #- | #55 | #- |
| NPS | -100 | 39 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $215.34B | $377.80M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Syndicate Sales, Inc. NPS vs. Competitors
Compared to its competitors, Syndicate Sales, Inc.'s NPS is rated right below The Coca-Cola Company.
| COMPANY | NPS Score | |
|---|---|---|
| The Coca-Cola Company | 39 |
| Syndicate Sales, Inc. | -100 |
Syndicate Sales, Inc. Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Syndicate Sales, Inc. users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Syndicate Sales, Inc. Customer Loyalty vs. Competitors
Compared to its competitors, Syndicate Sales, Inc.'s Customer Loyalty score is rated right below The Coca-Cola Company.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| The Coca-Cola Company | 85% |
| Syndicate Sales, Inc. | 10% |
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Syndicate Sales, Inc. Product Quality
2.5/5
Syndicate Sales, Inc. has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
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Syndicate Sales, Inc. Product Information
Syndicate Sales, Inc.’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Company Size
- 201-500 Employees
Syndicate Sales, Inc. Product Quality vs. Competitors
Compared to its competitors, Syndicate Sales, Inc.'s Product Quality score is rated right below The Coca-Cola Company.
| COMPANY | Product Quality Score | |
|---|---|---|
| The Coca-Cola Company | 4.2/5 |
| Syndicate Sales, Inc. | 2.5/5 |
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Syndicate Sales, Inc. Pricing
Syndicate Sales, Inc. ROI & Value For Money
3.5/5
Syndicate Sales, Inc. has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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Syndicate Sales, Inc. Pricing vs. Competitors
Compared to its competitors, Syndicate Sales, Inc.'s ROI score is rated right below The Coca-Cola Company.
| COMPANY | Pricing Score | |
|---|---|---|
| The Coca-Cola Company | 3.9/5 |
| Syndicate Sales, Inc. | 3.5/5 |
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Syndicate Sales, Inc. Customer Satisfaction (CSAT)
Syndicate Sales, Inc. Customer Satisfaction (CSAT) Score
100 / 100
Syndicate Sales, Inc. has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Syndicate Sales, Inc. Customer Satisfaction vs. Competitors
Compared to its competitors, Syndicate Sales, Inc.'s Customer Satisfaction score is rated right above The Coca-Cola Company.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Syndicate Sales, Inc. | 100% |
| The Coca-Cola Company | 87% |
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Syndicate Sales, Inc. Customer Service
3.5/5
Syndicate Sales, Inc. has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
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About Syndicate Sales, Inc.'s Customer Service
Website
http://www.syndicatesales.com/
Phone Number
7658689097
Syndicate Sales, Inc. Customer Service vs. Competitors
Compared to its competitors, Syndicate Sales, Inc.'s Customer Service score is rated right below The Coca-Cola Company.
| COMPANY | Customer Service Score | |
|---|---|---|
| The Coca-Cola Company | 4/5 |
| Syndicate Sales, Inc. | 3.5/5 |
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Syndicate Sales, Inc. as an Employer
Consumer vs. Employees
Syndicate Sales, Inc. scored a -100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Syndicate Sales, Inc. would recommend the brand to a friend. ENPS measures how likely Syndicate Sales, Inc. employees would recommend working at Syndicate Sales, Inc. to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 40% | Promoters |
|---|---|
| 20% | Passive |
| 40% | Detractors |
