-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Tatsoft
Marketing or Exec? Claim Your Free Account
About Tatsoft's Brand
Tatsoft provides software tools, products and services for Industrial Automation and Processing, Manufacturing, Energy, Utilities. Among its major competitors, Tatsoft is ranked in 2nd place for NPS while Rockwell Automation is 1st, and Wonderware is 3rd.
Brand at a Glance
4/5
Product Quality
Tatsoft Ranking
- #2 / 3 of its competitors
Tatsoft NPS
Tatsoft's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Tatsoft's customers would recommend using the product based on a scale of -100 to 100.
Tatsoft Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Tatsoft NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2023 -100 | Jul 2023 | -100 |
How Other Brands Compare
Tatsoft is ranked second for NPS among its competitors. Rockwell Automation and Wonderware come in first and third.
Tatsoft |  Rockwell Automation |  Wonderware | |
| Global Ranking | #- | #520 | #- |
| NPS | -100 | 21 | - |
| Valuation Updated every 24 hours for public companies | - | $30.54B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Tatsoft NPS vs. Competitors
Compared to its competitors, Tatsoft's NPS is rated right below Wonderware.
| COMPANY | NPS Score | |
|---|---|---|
| Rockwell Automation | 21 |
| Wonderware | N/A |
| Tatsoft | -100 |
Tatsoft Product Quality
4/5
Tatsoft has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Tatsoft's overall Product Quality score rated by its users and customers.
Tatsoft Product Information
Tatsoft’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.tatsoft.com
- Company Size
- 1-10 Employees
Industry
Tech
Business Services
Enterprise
SaaS
Travel
Tatsoft Product Quality vs. Competitors
Compared to its competitors, Tatsoft's Product Quality score is rated right above Wonderware, and is preceded by Rockwell Automation.
| COMPANY | Product Quality Score | |
|---|---|---|
| Rockwell Automation | 4/5 |
| Tatsoft | 4/5 |
| Wonderware | N/A |
Unlock Tatsoft Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Tatsoft Product Quality vs. Competitors data and gain insights into your customers today.
Tatsoft Customer Satisfaction (CSAT)
Tatsoft Customer Satisfaction (CSAT) Score
100 / 100
Tatsoft has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Tatsoft Customer Satisfaction vs. Competitors
Compared to its competitors, Tatsoft's Customer Satisfaction score is rated right above Rockwell Automation.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Tatsoft | 100% |
| Rockwell Automation | 67% |
| Wonderware | 0% |
Unlock Tatsoft Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Tatsoft Customer Satisfaction vs. Competitors data and gain insights into your customers today.
