Telnet NPS & Customer Reviews | Comparably
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About Telnet's Brand

Among its major competitors, Telnet is ranked in 2nd place for NPS while PING is 1st.

Telnet Ranking

Telnet NPS

Telnet's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Telnet's customers would recommend using the product based on a scale of -100 to 100.

Telnet Overall NPS

0
NPS
0%Promoters
100%Passives
0%Detractors
Telnet Overall NPS

Telnet NPS Trend

-100
-50
0
50
100
Aug 2024
0
Aug 20240

How Other Brands Compare

Telnet is ranked second for NPS among its competitors. PING comes in first.

Telnet's Logo
Telnet
PING's Logo
PING
Global Ranking#-#750
NPS052

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Telnet NPS vs. Competitors

Compared to its competitors, Telnet's NPS is rated right below PING.

COMPANYNPS Score
PING
52
Telnet
0

Telnet as an Employer

3.9/5

Telnet has a 3.9/5 stars for its overall company culture rated by their employees

  Telnet CEO
top
15%
CEO of Telnet

In the Top 15% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Telnet scored a 0 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of Telnet would recommend the brand to a friend. ENPS measures how likely Telnet employees would recommend working at Telnet to a friend.

Net Promoter Score

0
NPS Score
0%Promoters
100%Passive
0%Detractors

Employee Net Promoter Score

-100
eNPS Score
0%Promoters
0%Passive
100%Detractors

Global Ranking Snapshot

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