0
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
TELOS
Marketing or Exec? Claim Your Free Account
About TELOS' Brand
TELOS is a provider of advanced technology solutions that secure strategic and tactical systems for businesses. Among its major competitors, TELOS is ranked in 2nd place for NPS while GB Group is 1st, and NETSCOUT is 3rd.
TELOS Ranking
- #1 / 4 of its competitors
TELOS NPS
TELOS's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether TELOS's customers would recommend using the product based on a scale of -100 to 100.
TELOS Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
TELOS NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2024 0 | Jan 2024 | 0 |
How Other Brands Compare
TELOS is ranked first for NPS among its competitors. NETSCOUT and VASCO Data Security International come in second and third, with CynergisTek coming in at #4.
TELOS |  NETSCOUT |  VASCO Data Security International |  CynergisTek | |
| Global Ranking | #- | #665 | #- | #- |
| NPS | 0 | -7 | - | - |
| Valuation Updated every 24 hours for public companies | - | $2.12B | $678.54M | $16.31M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
TELOS NPS vs. Competitors
Compared to its competitors, TELOS's NPS is rated right above TELECOMMUNICATION SYSTEMS, INC., and is preceded by GB Group.
| COMPANY | NPS Score | |
|---|---|---|
 | GB Group | 50 |
| TELOS | 0 |
 | TELECOMMUNICATION SYSTEMS, INC. | N/A |
| VASCO Data Security International | N/A |
| CynergisTek | N/A |
| NETSCOUT | -7 |
 | Caliber HomeLoans | -87 |
 | MainNerve | -100 |
Consumer vs. Employees
TELOS scored a 0 for Net Promoter Score and a -14 for Employee Net Promoter Score. NPS gauges how likely a customer of TELOS would recommend the brand to a friend. ENPS measures how likely TELOS employees would recommend working at TELOS to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-14
eNPS Score
| 24% | Promoters |
|---|---|
| 38% | Passive |
| 38% | Detractors |
