100
NPS
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Tendril
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About Tendril's Brand
Tendril provides a cloud platform to energy service providers for their energy management applications. Among its major competitors, Tendril is ranked in 1st place for NPS while Bidgely is 2nd, and Oracle is 3rd.Their current valuation is $415.00M
Brand at a Glance
5/5
Product Quality
5/5
Pricing
Tendril Ranking
- #1 / 4 of its competitors
Tendril NPS
Tendril's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Tendril's customers would recommend using the product based on a scale of -100 to 100.
Tendril Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Tendril NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 100 | Sep 2022 | 100 |
How Other Brands Compare
Tendril is ranked first for NPS among its competitors. Bidgely and Oracle come in second and third, with Simple Energy coming in at #4. Among those competitors, it is the second most valued company behind Oracle.
Tendril |  Oracle |  Bidgely |  Simple Energy | |
| Global Ranking | #- | #173 | #- | #- |
| NPS | 100 | 11 | 75 | 0 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $415.00M | $207.07B | $52.09M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Tendril NPS vs. Competitors
Compared to its competitors, Tendril's NPS is rated right above Bidgely.
| COMPANY | NPS Score | |
|---|---|---|
| Tendril | 100 |
| Bidgely | 75 |
| Oracle | 11 |
| Simple Energy | 0 |
 | Comverge | -34 |
Tendril Product Quality
5/5
Tendril has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Tendril Product Information
Tendril’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.tendrilinc.com
- Company Size
- 51-200 Employees
Industry
Tech
Energy
SaaS
Tendril Product Quality vs. Competitors
Compared to its competitors, Tendril's Product Quality score is rated right above Simple Energy.
| COMPANY | Product Quality Score | |
|---|---|---|
| Tendril | 5/5 |
| Simple Energy | 5/5 |
| Oracle | 3.7/5 |
| Bidgely | 3.2/5 |
| Comverge | 1.5/5 |
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Tendril Pricing
Tendril ROI & Value For Money
5/5
Tendril has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Tendril Pricing vs. Competitors
Compared to its competitors, Tendril's ROI score is rated right above Oracle.
| COMPANY | Pricing Score | |
|---|---|---|
| Tendril | 5/5 |
| Oracle | 3.7/5 |
| Bidgely | 3.5/5 |
| Comverge | 2.7/5 |
| Simple Energy | N/A |
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Tendril Customer Satisfaction (CSAT)
Tendril Customer Satisfaction (CSAT) Score
100 / 100
Tendril has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Tendril Customer Satisfaction vs. Competitors
Compared to its competitors, Tendril's Customer Satisfaction score is rated right above Simple Energy.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Tendril | 100% |
| Simple Energy | 100% |
| Oracle | 67% |
| Bidgely | 50% |
| Comverge | 0% |
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Consumer vs. Employees
Tendril scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Tendril would recommend the brand to a friend. ENPS measures how likely Tendril employees would recommend working at Tendril to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
