TG Therapeutics NPS & Customer Reviews | Comparably
Brand Page
TG Therapeutics
Marketing or Exec? Claim Your Free Account

About TG Therapeutics' Brand

TG Therapeutics, a biopharmaceutical company, develops agents for the treatment of hematologic malignancies and autoimmune disorders. Among its major competitors, TG Therapeutics is ranked in 2nd place for NPS while Biogen is 1st, and Assembly Biosciences is 3rd.Their current market cap is $6.88B

Brand at a Glance

64%
Customer Loyalty
3/5
Product Quality
3/5
Pricing
3.1/5
Customer Service

TG Therapeutics Ranking

TG Therapeutics NPS

TG Therapeutics's Net Promoter Score (NPS) is a -39 with 22% Promoters, 17% Passives, and 61% Detractors. Net Promoter Score tracks whether TG Therapeutics's customers would recommend using the product based on a scale of -100 to 100.

TG Therapeutics Overall NPS

-39
NPS
22%Promoters
17%Passives
61%Detractors
TG Therapeutics Overall NPS

TG Therapeutics NPS Trend

-100
-50
0
50
100
Mar 2022
-22
Mar 2022-22
May 2022
-36
May 2022-36
Sep 2022
-38
Sep 2022-38
Oct 2022
-43
Oct 2022-43
Jan 2023
-46
Jan 2023-46
Apr 2023
-37
Apr 2023-37
Dec 2023
-42
Dec 2023-42
Mar 2024
-34
Mar 2024-34
Feb 2025
-37
Feb 2025-37
Mar 2025
-39
Mar 2025-39
Apr 2025
-37
Apr 2025-37
Aug 2025
-40
Aug 2025-40

How Other Brands Compare

TG Therapeutics is ranked second for NPS among its competitors. Biogen and MyoKardia come in first and third, with Reata Pharmaceuticals coming in at #4. Among those competitors, it is the third most valued company behind Biogen.

TG Therapeutics' Logo
TG Therapeutics
Biogen's Logo
Biogen
MyoKardia's Logo
MyoKardia
Reata Pharmaceuticals' Logo
Reata Pharmaceuticals
Global Ranking#-#388#-#-
NPS-3921--
Social Sentiment Calculated by analyzing social media and other online mentions-NeutralNeutral-
Valuation Updated every 24 hours for public companies$6.88B$42.46B$11.99B$2.95B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

TG Therapeutics NPS vs. Competitors

Compared to its competitors, TG Therapeutics's NPS is rated right below Reata Pharmaceuticals.

TG Therapeutics Customer Loyalty

64%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

64% of TG Therapeutics users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

64
64%
36
36%
TG Therapeutics Customer Loyalty

TG Therapeutics Customer Loyalty vs. Competitors

Compared to its competitors, TG Therapeutics's Customer Loyalty score is rated right above Reata Pharmaceuticals, and is preceded by Biogen.

COMPANYCustomer Loyalty Score
MyoKardia100%
Biogen75%
TG Therapeutics64%
Reata PharmaceuticalsN/A

Unlock TG Therapeutics Customer Loyalty vs. Competitors Data

TG Therapeutics' Logo
VS
MyoKardia's Logo
Biogen's Logo
Reata Pharmaceuticals' Logo

Sign Up for Brand Profile PRO to get the full TG Therapeutics Customer Loyalty vs. Competitors data and gain insights into your customers today.

TG Therapeutics Product Quality

3/5

TG Therapeutics has an overall Product Quality score of 3 out of 5 stars rated by its users and customers.

Sign Up to unlock TG Therapeutics' overall Product Quality score rated by its users and customers.

TG Therapeutics Product Information

TG Therapeutics’s product quality score is a 3 out of 5 as rated by its users and customers.

Website
http://tgtherapeutics.com
Company Size
11-50 Employees

Industry

Tech
Biotech and Pharmaceuticals
Consumer Services
Healthcare

TG Therapeutics Product Quality vs. Competitors

Compared to its competitors, TG Therapeutics's Product Quality score is rated right above Reata Pharmaceuticals, and is preceded by MyoKardia.

COMPANYProduct Quality Score
Biogen4/5
MyoKardia4/5
TG Therapeutics3/5
Reata PharmaceuticalsN/A

Unlock TG Therapeutics Product Quality vs. Competitors Data

TG Therapeutics' Logo
VS
Biogen's Logo
MyoKardia's Logo
Reata Pharmaceuticals' Logo

Sign Up for Brand Profile PRO to get the full TG Therapeutics Product Quality vs. Competitors data and gain insights into your customers today.

TG Therapeutics Pricing

TG Therapeutics ROI & Value For Money

3/5

TG Therapeutics has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.

Sign Up to unlock TG Therapeutics' overall ROI score rated by its users and customers.

TG Therapeutics Pricing vs. Competitors

Compared to its competitors, TG Therapeutics's ROI score is rated right above Reata Pharmaceuticals, and is preceded by Biogen.

COMPANYPricing Score
MyoKardia4/5
Biogen3.8/5
TG Therapeutics3/5
Reata PharmaceuticalsN/A

Unlock TG Therapeutics ROI vs. Competitors Data

TG Therapeutics' Logo
VS
MyoKardia's Logo
Biogen's Logo
Reata Pharmaceuticals' Logo

Sign Up for Brand Profile PRO to get the full TG Therapeutics ROI vs. Competitors data and gain insights into your customers today.

TG Therapeutics Customer Satisfaction (CSAT)

TG Therapeutics Customer Satisfaction (CSAT) Score

43 / 100

TG Therapeutics has an overall Customer Satisfaction score of 43 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied29%
Satisfied14%
Neither Satisfied nor Dissatisfied14%
Dissatisfied0%
Very Dissatisfied43%
Very Satisfied
29%
Satisfied
14%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
0%
Very Dissatisfied
43%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

TG Therapeutics Customer Satisfaction vs. Competitors

Compared to its competitors, TG Therapeutics's Customer Satisfaction score is rated right above MyoKardia, and is preceded by Biogen.

COMPANYCustomer Satisfaction (CSAT) Score
Biogen78%
TG Therapeutics43%
MyoKardia0%
Reata Pharmaceuticals0%

Unlock TG Therapeutics Customer Satisfaction vs. Competitors Data

TG Therapeutics' Logo
VS
Biogen's Logo
MyoKardia's Logo
Reata Pharmaceuticals' Logo

Sign Up for Brand Profile PRO to get the full TG Therapeutics Customer Satisfaction vs. Competitors data and gain insights into your customers today.

TG Therapeutics Customer Service

3.1/5

TG Therapeutics has an overall Customer Service score of 3.1 out of 5 stars rated by its users and customers.

Sign Up to unlock TG Therapeutics' overall Customer Service score rated by its users and customers.

About TG Therapeutics's Customer Service

Address

1230 Avenue of the Americas, 7th Floor, New York City, NY


Website

http://tgtherapeutics.com


Phone Number

212-554-4484

TG Therapeutics Customer Service vs. Competitors

Compared to its competitors, TG Therapeutics's Customer Service score is rated right above Reata Pharmaceuticals, and is preceded by Biogen.

COMPANYCustomer Service Score
MyoKardia4/5
Biogen3.8/5
TG Therapeutics3.1/5
Reata PharmaceuticalsN/A

Unlock TG Therapeutics Customer Service vs. Competitors Data

TG Therapeutics' Logo
VS
MyoKardia's Logo
Biogen's Logo
Reata Pharmaceuticals' Logo

Sign Up for Brand Profile PRO to get the full TG Therapeutics Customer Service vs. Competitors data and gain insights into your customers today.

TG Therapeutics as an Employer

2.7/5

TG Therapeutics has a 2.7/5 stars for its overall company culture rated by their employees

  TG Therapeutics CEO
bottom
40%
CEO of TG Therapeutics

In the Bottom 40% of Similar Sized Companies on Comparably.

Consumer vs. Employees

TG Therapeutics scored a -39 for Net Promoter Score and a -26 for Employee Net Promoter Score. NPS gauges how likely a customer of TG Therapeutics would recommend the brand to a friend. ENPS measures how likely TG Therapeutics employees would recommend working at TG Therapeutics to a friend.

Net Promoter Score

-39
NPS Score
22%Promoters
17%Passive
61%Detractors

Employee Net Promoter Score

-26
eNPS Score
27%Promoters
20%Passive
53%Detractors

Global Ranking Snapshot

RANKCOMPANYCEOINDUSTRY
1
Costco  Costco CEO
W. Craig Jelinek
Retail
2
Peloton  Peloton CEO
Barry McCarthy
Health and Wellness
3
Chick-fil-A  Chick-fil-A CEO
Dan Cathy
Food and Beverages
4
Netflix  Netflix CEO
Ted Sarandos
Media and Entertainment
5
Apple  Apple CEO
Timothy Cook
Tech
6
Nike  Nike CEO
John Donahoe
Fashion and Beauty
7
Target  Target CEO
Brian Cornell
Retail