-33
NPS
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TG Therapeutics
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About TG Therapeutics' Brand
TG Therapeutics is a fully integrated, commercial stage, biotechnology company focused on the acquisition, development and commercialization of novel treatments for B-cell diseases. In addition to a research pipeline, TG Therapeutics has received approval from the U.S. Food and Drug Administration (FDA) for BRIUMVI® (ublituximab-xiiy) to treat adult patients with relapsing forms of multiple sclerosis, including clinically isolated syndrome, relapsing-remitting disease, and active secondary progressive disease, as well as approval from several regulatory agencies outside of the U.S. for BRIUMVI to treat adult patients with RMS who have active disease defined by clinical or imaging features. Among its major competitors, TG Therapeutics is ranked in 2nd place for NPS while Biogen is 1st, and Assembly Biosciences is 3rd.Their current market cap is $6.88B
Brand at a Glance
64%
Customer Loyalty
3/5
Product Quality
3/5
Pricing
3.1/5
Customer Service
TG Therapeutics Ranking
- #2 / 4 of its competitors
TG Therapeutics NPS
TG Therapeutics's Net Promoter Score (NPS) is a -33 with 25% Promoters, 17% Passives, and 58% Detractors. Net Promoter Score tracks whether TG Therapeutics's customers would recommend using the product based on a scale of -100 to 100.
TG Therapeutics Overall NPS
| 25% | Promoters |
|---|---|
| 17% | Passives |
| 58% | Detractors |
TG Therapeutics NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2022 -36 | May 2022 | -36 |
Sep 2022 -38 | Sep 2022 | -38 |
Oct 2022 -43 | Oct 2022 | -43 |
Jan 2023 -46 | Jan 2023 | -46 |
Apr 2023 -37 | Apr 2023 | -37 |
Dec 2023 -42 | Dec 2023 | -42 |
Mar 2024 -34 | Mar 2024 | -34 |
Feb 2025 -37 | Feb 2025 | -37 |
Mar 2025 -39 | Mar 2025 | -39 |
Apr 2025 -37 | Apr 2025 | -37 |
Aug 2025 -40 | Aug 2025 | -40 |
May 2026 -33 | May 2026 | -33 |
How Other Brands Compare
TG Therapeutics is ranked second for NPS among its competitors. Biogen and MyoKardia come in first and third, with Reata Pharmaceuticals coming in at #4. Among those competitors, it is the third most valued company behind Biogen.
TG Therapeutics |  Biogen |  MyoKardia |  Reata Pharmaceuticals | |
| Global Ranking | #- | #388 | #- | #- |
| NPS | -33 | 21 | - | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | - |
| Valuation Updated every 24 hours for public companies | $6.88B | $42.46B | $11.99B | $2.95B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
TG Therapeutics NPS by Gender
TG Therapeutics's NPS was rated -67 by Male customers on Comparably.
Male
-67
TG Therapeutics's NPS was rated -67 by Male customers on Comparably.
0%
Promoters
33%
Passives
67%
Detractors
Female
N/A
TG Therapeutics's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
TG Therapeutics NPS vs. Competitors
Compared to its competitors, TG Therapeutics's NPS is rated right below Reata Pharmaceuticals.
| COMPANY | NPS Score | |
|---|---|---|
| Biogen | 21 |
| MyoKardia | N/A |
| Reata Pharmaceuticals | N/A |
| TG Therapeutics | -33 |
TG Therapeutics Customer Loyalty
64%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
64% of TG Therapeutics users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
TG Therapeutics Customer Loyalty Score by Gender
TG Therapeutics's Customer Loyalty score was rated 10 by Male customers on Comparably.
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Male
10%
Yes
Female
N/A
Yes
TG Therapeutics Customer Loyalty vs. Competitors
Compared to its competitors, TG Therapeutics's Customer Loyalty score is rated right above Reata Pharmaceuticals, and is preceded by Biogen.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| MyoKardia | 100% |
| Biogen | 75% |
| TG Therapeutics | 64% |
| Reata Pharmaceuticals | N/A |
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TG Therapeutics Product Quality
3/5
TG Therapeutics has an overall Product Quality score of 3 out of 5 stars rated by its users and customers.
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TG Therapeutics Product Information
TG Therapeutics’s product quality score is a 3 out of 5 as rated by its users and customers.
- Website
- http://tgtherapeutics.com
- Company Size
- 201-500 Employees
Industry
Biotech and Pharmaceuticals
Quick Insights into TG Therapeutics Product Quality
TG Therapeutics's Product Quality score was rated highest by Male customers.
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Ranked TG Therapeutics Product Quality the Highest
TG Therapeutics Product Quality Score by Gender
TG Therapeutics's Product Quality score was rated 1.5 by Male customers on Comparably.
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Male
1.5/5
Female
N/A
TG Therapeutics Product Quality vs. Competitors
Compared to its competitors, TG Therapeutics's Product Quality score is rated right above Reata Pharmaceuticals, and is preceded by MyoKardia.
| COMPANY | Product Quality Score | |
|---|---|---|
| Biogen | 4/5 |
| MyoKardia | 4/5 |
| TG Therapeutics | 3/5 |
| Reata Pharmaceuticals | N/A |
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TG Therapeutics Pricing
TG Therapeutics ROI & Value For Money
3/5
TG Therapeutics has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.
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Quick Insights into TG Therapeutics ROI
TG Therapeutics's ROI score was rated highest by Male customers.
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Ranked TG Therapeutics ROI the Highest
TG Therapeutics ROI Score by Gender
TG Therapeutics's ROI score was rated 1.5 by Male customers on Comparably.
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Male
1.5/5
Female
N/A
TG Therapeutics Pricing vs. Competitors
Compared to its competitors, TG Therapeutics's ROI score is rated right above Reata Pharmaceuticals, and is preceded by Biogen.
| COMPANY | Pricing Score | |
|---|---|---|
| MyoKardia | 4/5 |
| Biogen | 3.8/5 |
| TG Therapeutics | 3/5 |
| Reata Pharmaceuticals | N/A |
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TG Therapeutics Customer Satisfaction (CSAT)
TG Therapeutics Customer Satisfaction (CSAT) Score
43 / 100
TG Therapeutics has an overall Customer Satisfaction score of 43 rated by its users and customers.
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Very Satisfied
29%
Satisfied
14%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
0%
Very Dissatisfied
43%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into TG Therapeutics Customer Satisfaction
TG Therapeutics's Customer Satisfaction score was rated highest by Male customers.
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Ranked TG Therapeutics Customer Satisfaction the Highest
TG Therapeutics Customer Satisfaction Score by Gender
TG Therapeutics's Customer Satisfaction score was rated 0 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of TG Therapeutics.
0
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 33% | |
Dissatisfied | 0% | |
Very Dissatisfied | 67% |
TG Therapeutics Customer Satisfaction vs. Competitors
Compared to its competitors, TG Therapeutics's Customer Satisfaction score is rated right above MyoKardia, and is preceded by Biogen.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Biogen | 78% |
| TG Therapeutics | 43% |
| MyoKardia | 0% |
| Reata Pharmaceuticals | 0% |
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TG Therapeutics Customer Service
3.1/5
TG Therapeutics has an overall Customer Service score of 3.1 out of 5 stars rated by its users and customers.
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About TG Therapeutics's Customer Service
Address
3020 Carrington Mill Blvd., Morrisville, NC 27560-5435
Website
http://tgtherapeutics.com
Phone Number
1-877-TGTXINC
TG Therapeutics's Social Links
Quick Insights into TG Therapeutics Customer Service
TG Therapeutics's Customer Service score was rated highest by Male customers.
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Ranked TG Therapeutics Customer Service the Highest
TG Therapeutics Customer Service Score by Gender
TG Therapeutics's Customer Service score was rated 1.5 by Male customers on Comparably.
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Male
1.5/5
Female
N/A
TG Therapeutics Customer Service vs. Competitors
Compared to its competitors, TG Therapeutics's Customer Service score is rated right above Reata Pharmaceuticals, and is preceded by Biogen.
| COMPANY | Customer Service Score | |
|---|---|---|
| MyoKardia | 4/5 |
| Biogen | 3.8/5 |
| TG Therapeutics | 3.1/5 |
| Reata Pharmaceuticals | N/A |
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TG Therapeutics as an Employer
3.4/5
TG Therapeutics has a 3.4/5 stars for its overall company culture rated by their employees
top
20%
Consumer vs. Employees
TG Therapeutics scored a -33 for Net Promoter Score and a -5 for Employee Net Promoter Score. NPS gauges how likely a customer of TG Therapeutics would recommend the brand to a friend. ENPS measures how likely TG Therapeutics employees would recommend working at TG Therapeutics to a friend.
Net Promoter Score
-33
NPS Score
| 25% | Promoters |
|---|---|
| 17% | Passive |
| 58% | Detractors |
Employee Net Promoter Score
-5
eNPS Score
| 39% | Promoters |
|---|---|
| 17% | Passive |
| 44% | Detractors |
