100
NPS
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The TCW Group
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About The TCW Group's Brand
TCW offers institutional and individual investors a wide array of U.S. Equity, U.S. Fixed Income, Alternative and International strategies. Among its major competitors, The TCW Group is ranked in 1st place for NPS while T. Rowe Price Group is 2nd, and Oaktree Capital is 3rd.
The TCW Group Ranking
- #1 / 3 of its competitors
The TCW Group NPS
The TCW Group's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether The TCW Group's customers would recommend using the product based on a scale of -100 to 100.
The TCW Group Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
The TCW Group NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2023 100 | Dec 2023 | 100 |
How Other Brands Compare
The TCW Group is ranked first for NPS among its competitors. T. Rowe Price Group and Oaktree Capital come in second and third.
The TCW Group |  T. Rowe Price Group |  Oaktree Capital | |
| Global Ranking | #- | #611 | #- |
| NPS | 100 | -10 | - |
| Valuation Updated every 24 hours for public companies | - | $24.91B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
The TCW Group NPS vs. Competitors
Compared to its competitors, The TCW Group's NPS is rated right above T. Rowe Price Group.
| COMPANY | NPS Score | |
|---|---|---|
| The TCW Group | 100 |
| T. Rowe Price Group | -10 |
The TCW Group as an Employer
3.5/5
The TCW Group has a 3.5/5 stars for its overall company culture rated by their employees
top
40%
Consumer vs. Employees
The TCW Group scored a 100 for Net Promoter Score and a -38 for Employee Net Promoter Score. NPS gauges how likely a customer of The TCW Group would recommend the brand to a friend. ENPS measures how likely The TCW Group employees would recommend working at The TCW Group to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-38
eNPS Score
| 12% | Promoters |
|---|---|
| 38% | Passive |
| 50% | Detractors |
