Toucan Toco NPS & Customer Reviews | Comparably
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Toucan Toco
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Toucan Toco
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About Toucan Toco's Brand

Make your #Data meaningful and accessible by anyone inside your company. The right #report or #dashboard for your team, synchronised auto Among its major competitors, Toucan Toco is ranked in 1st place for NPS while Qlik is 2nd.

Brand at a Glance

5/5
Product Quality
5/5
Pricing
5/5
Customer Service

Toucan Toco Ranking

Toucan Toco NPS

Toucan Toco's Net Promoter Score (NPS) is a 67 with 78% Promoters, 11% Passives, and 11% Detractors. Net Promoter Score tracks whether Toucan Toco's customers would recommend using the product based on a scale of -100 to 100.

Toucan Toco Overall NPS

67
NPS
78%Promoters
11%Passives
11%Detractors
Toucan Toco Overall NPS

Toucan Toco NPS Trend

-100
-50
0
50
100
Aug 2020
66
Aug 202066

How Other Brands Compare

Toucan Toco is ranked first for NPS among its competitors. Qlik comes in second.

Toucan Toco's Logo
Toucan Toco
Qlik's Logo
Qlik
Global Ranking#-#905
NPS6754
Social Sentiment Calculated by analyzing social media and other online mentions-Neutral

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Toucan Toco NPS vs. Competitors

Compared to its competitors, Toucan Toco's NPS is rated right above Qlik.

COMPANYNPS Score
Toucan Toco
67
Qlik
54

Toucan Toco Product Quality

5/5

Toucan Toco has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.

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Toucan Toco Product Information

Toucan Toco serves markets in the United States and Europe. Toucan Toco supports Web devices and offers products for medium and large sized businesses.

Toucan Toco’s product quality score is a 5 out of 5 as rated by its users and customers.

Website
http://toucantoco.com/
Company Size
11-50 Employees

Industry

Tech
Media

Languages Supported

English
French

Product Type

Business Intelligence (BI) Software
Reporting Software
Data Analysis Software
Data Visualization Software

Toucan Toco Product Quality vs. Competitors

Compared to its competitors, Toucan Toco's Product Quality score is rated right above Qlik.

COMPANYProduct Quality Score
Toucan Toco5/5
Qlik4.3/5

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Toucan Toco Pricing

Toucan Toco ROI & Value For Money

5/5

Toucan Toco has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.

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Toucan Toco Pricing Plans

Toucan Toco has a pricing structure that accommodates medium and large businesses. Starting from $1000/month, Toucan Toco uses a subscription model. For the users that are not ready to commit yet, Toucan Toco also offers a free trial.

Who Uses Toucan Toco?

Medium Businesses
Large Enterprises

Toucan Toco Pricing vs. Competitors

Compared to its competitors, Toucan Toco's ROI score is rated right above Qlik.

COMPANYPricing Score
Toucan Toco5/5
Qlik4.2/5

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Toucan Toco Customer Service

5/5

Toucan Toco has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.

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About Toucan Toco's Customer Service

Address

Paris, OH United States of America


Website

http://toucantoco.com/

Toucan Toco Customer Service vs. Competitors

Compared to its competitors, Toucan Toco's Customer Service score is rated right above Qlik.

COMPANYCustomer Service Score
Toucan Toco5/5
Qlik4.2/5

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Consumer vs. Employees

Toucan Toco scored a 67 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Toucan Toco would recommend the brand to a friend. ENPS measures how likely Toucan Toco employees would recommend working at Toucan Toco to a friend.

Net Promoter Score

67
NPS Score
78%Promoters
11%Passive
11%Detractors

Employee Net Promoter Score

100
eNPS Score
100%Promoters
0%Passive
0%Detractors

Global Ranking Snapshot

RANKCOMPANYCEOINDUSTRY
1
Costco  Costco CEO
W. Craig Jelinek
Retail
2
Peloton  Peloton CEO
Barry McCarthy
Health and Wellness
3
Chick-fil-A  Chick-fil-A CEO
Dan Cathy
Food and Beverages
4
Netflix  Netflix CEO
Ted Sarandos
Media and Entertainment
5
Apple  Apple CEO
Timothy Cook
Tech
6
Nike  Nike CEO
John Donahoe
Fashion and Beauty
7
Target  Target CEO
Brian Cornell
Retail