55
NPS
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Qlik is ranked #99 in SaaS Brands
Qlik is ranked #99 in SaaS Brands
About Qlik's Brand
Qlik delivers the best in data, analytics, and AI technology, to help enterprises around the world drive value from their data. Our leading, AI-powered platform enables users to uncover insights that lead to better business decisions, faster. A Gartner® Magic Quadrant™ Leader for 14 years in a row, Qlik is a values-driven organization, serving over 40,000 customers in 100 countries worldwide. Qlik’s brand is ranked #905 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Qlik. When compared to other organizations within the SaaS industry, Qlik is ranked #99. Among its major competitors, Qlik is ranked in 2nd place for NPS while Alteryx is 1st, and Talend is 3rd. Overall, Qlik has a neutral social sentiment, when analyzing social media channels and online mentions.
Brand at a Glance
88%
Customer Loyalty
4.3/5
Product Quality
4.2/5
Pricing
4.2/5
Customer Service
Qlik CMO
Rick Jackson
Rick Jackson serves as the Chief Marketing Officer of Qlik. Rick started at Qlik in May of 2014. Rick currently resides in the Austin, Texas Area.
Qlik Ranking
- #905 in Global Best Brands
- #99 in SaaS
- #1 / 4 of its competitors
Qlik NPS
Qlik's Net Promoter Score (NPS) is a 55 with 68% Promoters, 19% Passives, and 13% Detractors. Net Promoter Score tracks whether Qlik's customers would recommend using the product based on a scale of -100 to 100.
Qlik Overall NPS
| 68% | Promoters |
|---|---|
| 19% | Passives |
| 13% | Detractors |
Qlik NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2021 58 | Sep 2021 | 58 |
Jan 2022 58 | Jan 2022 | 58 |
Feb 2022 57 | Feb 2022 | 57 |
Apr 2022 59 | Apr 2022 | 59 |
Nov 2022 59 | Nov 2022 | 59 |
Jan 2023 54 | Jan 2023 | 54 |
Jun 2023 55 | Jun 2023 | 55 |
Jul 2023 53 | Jul 2023 | 53 |
Nov 2023 53 | Nov 2023 | 53 |
Feb 2024 54 | Feb 2024 | 54 |
May 2024 56 | May 2024 | 56 |
Sep 2025 55 | Sep 2025 | 55 |
How Other Brands Compare
Qlik is ranked first for NPS among its competitors. Microsoft and Tableau Software come in second and third, with Oracle coming in at #4.
 Qlik |  Microsoft |  Oracle |  Tableau Software | |
| Global Ranking | #905 | #22 | #173 | #397 |
| NPS | 55 | 38 | 11 | 34 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | Neutral | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | - | $1.91T | $207.07B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Qlik NPS by Gender
Qlik's NPS was rated 100 by Male customers on Comparably.
Male
100
Qlik's NPS was rated 100 by Male customers on Comparably.
100%
Promoters
0%
Passives
0%
Detractors
Female
N/A
Qlik's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Qlik NPS by Age
Qlik's NPS was rated 100 points by customers ages 36-40 on Comparably.
Qlik NPS by Usage
Qlik's NPS was rated the highest by customers who have used Qlik's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 53 | Less than 1 Year | 53 |
2 to 5 Years 100 | 2 to 5 Years | 100 |
5 to 10 Years 73 | 5 to 10 Years | 73 |
Qlik NPS vs. Competitors
Compared to its competitors, Qlik's NPS is rated right above Talend, and is preceded by Alteryx.
| COMPANY | NPS Score | |
|---|---|---|
 | Alteryx | 60 |
| Qlik | 55 |
 | Talend | 55 |
 | Matillion | 40 |
| Microsoft | 38 |
| Tableau Software | 34 |
 | Informatica | 33 |
| Oracle | 11 |
Qlik Customer Reviews
Out of the 2 Qlik customer reviews 2 were positive and 0 were constructive. Qlik customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Qlik Customer Loyalty
88%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
88% of Qlik users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Qlik Customer Loyalty Score by Gender
Qlik's Customer Loyalty score was rated 100 by Male customers on Comparably.
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Male
100%
Yes
Female
N/A
Yes
Qlik Customer Loyalty Score by Age
Qlik's Customer Loyalty score was rated 100% by customers ages 36-40 on Comparably.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
36-40 100% | 36-40 | 100% |
Qlik Customer Loyalty Score by Usage
Qlik's Customer Loyalty score was rated 100% by customers who have used Qlik's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Qlik Customer Loyalty Score by Industry
Qlik's Customer Loyalty score was rated 100% by Tech industry customers.
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Qlik Customer Loyalty vs. Competitors
Compared to its competitors, Qlik's Customer Loyalty score is rated right above Tableau Software, and is preceded by Talend.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Talend | 89% |
| Qlik | 88% |
| Tableau Software | 86% |
| Microsoft | 84% |
| Alteryx | 83% |
| Informatica | 78% |
| Oracle | 72% |
| Matillion | N/A |
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Customer Loyalty for Other SaaS Brands
In the SaaS industry, Qlik's Customer Loyalty score is rated right above Slack.
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Qlik Product Quality
4.3/5
Qlik has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
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Qlik Product Information
Qlik serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, and Brazil. Qlik supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
Qlik’s product quality score is a 4.3 out of 5 as rated by its users and customers. Reviewers from the Retail industry rated Qlik's product the highest. Reviewers from the Marketing, Advertising and Research industry rated Qlik the lowest at 3.5.
- Website
- http://qlik.com/
- Company Size
- 1,001-5,000 Employees
Industry
Tech
AI, Big Data and Analytics
Analytics
Big Data
Languages Supported
English
Arabic
Dutch
French
German
Portuguese
Spanish
Chinese (Simplified)
Japanese
Italian
Russian
Swedish
Danish
Product Type
Statistical Analysis Software
Sales Forecasting & Analytics Software
Dashboard Software
Big Data Software
Applications Suite Software
Business Management Software
Data Visualization Software
Quick Insights into Qlik Product Quality
Qlik's Product Quality score was rated highest by Male customers, and rated lowest by customers from the Marketing, Advertising and Research industry.
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Ranked Qlik Product Quality the Highest
Ranked Qlik Product Quality the Lowest
Qlik Product Quality Score by Gender
Qlik's Product Quality score was rated 4.8 by Male customers on Comparably.
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Male
4.8/5
Female
N/A
Qlik Product Quality Score by Age
Qlik's Product Quality score was rated 4.6 stars by customers ages 36-40 on Comparably.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 4.6 | 36-40 | 4.6 |
Qlik Product Quality Score by Usage
Qlik's Product Quality score was rated 4.6 stars by customers who have used Qlik's products/services for 2 to 5 Years, and by customers with Less than 1 Year of usage.
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Qlik Product Quality Score by Industry
Qlik's Product Quality score was rated the highest by Retail industry customers, and the lowest by Marketing, Advertising and Research industry customers.
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Qlik Product Quality vs. Competitors
Compared to its competitors, Qlik's Product Quality score is rated right above Matillion, and is preceded by Alteryx.
| COMPANY | Product Quality Score | |
|---|---|---|
| Alteryx | 4.4/5 |
| Qlik | 4.3/5 |
| Matillion | 4.1/5 |
| Microsoft | 4.1/5 |
| Tableau Software | 4/5 |
| Talend | 4/5 |
| Informatica | 3.9/5 |
| Oracle | 3.7/5 |
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Product Quality for Other SaaS Brands
In the SaaS industry, Qlik's Product Quality score is rated right above Docusign, and is preceded by Slack.
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Qlik Pricing
Qlik ROI & Value For Money
4.2/5
Qlik has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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Qlik Pricing Plans
Qlik has a pricing structure that accommodates small, medium, and large businesses. Starting from $15/month, Qlik uses a subscription model and offers the following: Qlik Sense Cloud Business - for individuals and teams: $15/user per month, billed annually. and Qlik Sense Enterprise - for larger organizations: Contact Qlik for Enterprise pricing..
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Retail industry. The users from the Food and Beverages industry think that they had the lowest ROI from Qlik.
Who Uses Qlik?
Small Businesses
Medium Businesses
Large Enterprises
Quick Insights into Qlik ROI
Qlik's ROI score was rated highest by Male customers, and rated lowest by customers from the Food and Beverages industry.
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Ranked Qlik ROI the Highest
Ranked Qlik ROI the Lowest
Qlik ROI Score by Gender
Qlik's ROI score was rated 4.7 by Male customers on Comparably.
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Male
4.7/5
Female
N/A
Qlik ROI Score by Age
Qlik's ROI score was rated 4.5 stars by customers ages 36-40 on Comparably.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 4.5 | 36-40 | 4.5 |
Qlik ROI Score by Usage
Qlik's ROI score was rated 4.5 stars by customers who have used Qlik's products/services for 2 to 5 Years.
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Qlik ROI Score by Industry
Qlik's ROI score was rated the highest by Retail industry customers, and the lowest by Food and Beverages industry customers.
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Qlik Pricing vs. Competitors
Compared to its competitors, Qlik's ROI score is rated right above Informatica, and is preceded by Alteryx.
| COMPANY | Pricing Score | |
|---|---|---|
| Alteryx | 4.2/5 |
| Qlik | 4.2/5 |
| Informatica | 4.1/5 |
| Talend | 4/5 |
| Microsoft | 4/5 |
| Tableau Software | 3.9/5 |
| Matillion | 3.9/5 |
| Oracle | 3.7/5 |
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ROI for Other SaaS Brands
In the SaaS industry, Qlik's ROI score is rated right above Slack.
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Qlik Customer Satisfaction (CSAT)
Qlik Customer Satisfaction (CSAT) Score
73 / 100
Qlik has an overall Customer Satisfaction score of 73 rated by its users and customers.
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Very Satisfied
53%
Satisfied
20%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
0%
Very Dissatisfied
7%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Qlik Customer Satisfaction
Qlik's Customer Satisfaction score was rated highest by customers ages 36-40.
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Ranked Qlik Customer Satisfaction the Highest
Qlik Customer Satisfaction Score by Gender
Qlik's Customer Satisfaction score was rated 100 by Male customers on Comparably.
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100 / 100
MaleVery Satisfied | 75% | |
|---|---|---|
Satisfied | 25% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Qlik Customer Satisfaction Score by Age
Qlik's Customer Satisfaction score was rated 100 points by customers ages 36-40 on Comparably.
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0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 36-40 | 100% |
Qlik Customer Satisfaction Score by Industry
Qlik's Customer Satisfaction score was rated 100 points by Tech industry customers.
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}Qlik Customer Satisfaction vs. Competitors
Compared to its competitors, Qlik's Customer Satisfaction score is rated right above Informatica, and is preceded by Microsoft.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Alteryx | 96% |
| Talend | 80% |
| Microsoft | 80% |
| Qlik | 73% |
| Informatica | 69% |
| Oracle | 67% |
| Tableau Software | 64% |
| Matillion | 0% |
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Customer Satisfaction for Other SaaS Brands
In the SaaS industry, Qlik's Customer Satisfaction score is rated right above ZoomInfo, and is preceded by Zoom Video Communications.
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Qlik Customer Service
4.2/5
Qlik has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.
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About Qlik's Customer Service
Address
211 S Gulph Rd, King Of Prussia, PA 19406
Website
http://qlik.com/
Phone Number
+1 (888) 828-9768
Qlik's Social Links
Quick Insights into Qlik Customer Service
Qlik's Customer Service score was rated highest by Male customers.
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Ranked Qlik Customer Service the Highest
Qlik Customer Service Score by Gender
Qlik's Customer Service score was rated 4.9 by Male customers on Comparably.
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Male
4.9/5
Female
N/A
Qlik Customer Service Score by Age
Qlik's Customer Service score was rated 4.8 stars by customers ages 36-40 on Comparably.
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0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
36-40 4.8 | 36-40 | 4.8 |
Qlik Customer Service Score by Usage
Qlik's Customer Service score was rated 4.8 stars by customers who have used Qlik's products/services for 2 to 5 Years.
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Qlik Customer Service Score by Industry
Qlik's Customer Service score was rated 4.9 stars by Tech industry customers.
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Qlik Customer Service vs. Competitors
Compared to its competitors, Qlik's Customer Service score is rated right above Alteryx, and is preceded by Matillion.
| COMPANY | Customer Service Score | |
|---|---|---|
| Matillion | 5/5 |
| Qlik | 4.2/5 |
| Alteryx | 4.1/5 |
| Informatica | 4.1/5 |
| Talend | 4/5 |
| Microsoft | 4/5 |
| Tableau Software | 3.7/5 |
| Oracle | 3.6/5 |
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Customer Service for Other SaaS Brands
In the SaaS industry, Qlik's Customer Service score is rated right above Slack.
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Qlik as an Employer
4.7/5
Qlik has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Qlik scored a 55 for Net Promoter Score and a 52 for Employee Net Promoter Score. NPS gauges how likely a customer of Qlik would recommend the brand to a friend. ENPS measures how likely Qlik employees would recommend working at Qlik to a friend.
Net Promoter Score
55
NPS Score
| 68% | Promoters |
|---|---|
| 19% | Passive |
| 13% | Detractors |
Employee Net Promoter Score
52
eNPS Score
| 58% | Promoters |
|---|---|
| 36% | Passive |
| 6% | Detractors |
Global Ranking Snapshot
Qlik is ranked #905 in the Global Top 100 Brands. It ranks just behind DTCC and just ahead of Samsara.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
903 |  | ServiceTitan Inc. |  | Ara Mahdessian | Tech |
904 |  | DTCC |  | Banking and Financial Services | |
905 | | Qlik | | Mike Capone | SaaS |
906 |  | Samsara |  | Sanjit Biswas | Business and Consumer Services |
907 |  | Khaadi |  | Asif Ali | Fashion and Beauty |
908 |  | Books A Million |  | Terrance Finley | Retail |
909 |  | Novo Nordisk |  | Lars Jorgensen | Health and Wellness |
SaaS Ranking Snapshot
Qlik is ranked #99 in the SaaS Industry. It ranks just behind ServiceTitan Inc. and just ahead of KnowBe4.
