
Khaadi’s brand is ranked #907 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Khaadi. When compared to other organizations within the Fashion and Beauty industry, Khaadi is ranked #80.
Khaadi's Net Promoter Score (NPS) is a 25 with 50% Promoters, 25% Passives, and 25% Detractors. Net Promoter Score tracks whether Khaadi's customers would recommend using the product based on a scale of -100 to 100.
| 50% | Promoters |
|---|---|
| 25% | Passives |
| 25% | Detractors |
| Summary | Date | Score |
|---|---|---|
Sep 2024 28 | Sep 2024 | 28 |
Oct 2024 26 | Oct 2024 | 26 |
Nov 2024 25 | Nov 2024 | 25 |
Jan 2025 25 | Jan 2025 | 25 |
Mar 2025 25 | Mar 2025 | 25 |
Apr 2025 25 | Apr 2025 | 25 |
Jun 2025 25 | Jun 2025 | 25 |
Aug 2025 25 | Aug 2025 | 25 |
Sep 2025 25 | Sep 2025 | 25 |
Oct 2025 25 | Oct 2025 | 25 |
Dec 2025 25 | Dec 2025 | 25 |
Jan 2026 25 | Jan 2026 | 25 |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Female customers rated Khaadi's NPS 11 points higher than Male customers.
Khaadi's NPS was rated 24 by Male customers on Comparably.
Khaadi's NPS was rated 35 by Female customers on Comparably.
Khaadi's NPS was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 28 | Asian or Pacific Islander | 28 |
Other 47 | Other | 47 |
Khaadi's NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 41-45.
Khaadi's NPS was rated the highest by customers who have used Khaadi's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 11 | Less than 1 Year | 11 |
1 to 2 Years 42 | 1 to 2 Years | 42 |
2 to 5 Years 25 | 2 to 5 Years | 25 |
5 to 10 Years 36 | 5 to 10 Years | 36 |
Over 10 Years 50 | Over 10 Years | 50 |
Out of the 16 Khaadi customer reviews 14 were positive and 2 were constructive. Khaadi customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
86% of Khaadi users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Female customers rated Khaadi's Customer Loyalty score 1% higher than Male customers.
Khaadi's Customer Loyalty score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
% who answered "Yes"
Khaadi's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 18-25.
| Summary | Age | Score |
|---|---|---|
18-25 82% | 18-25 | 82% |
26-30 85% | 26-30 | 85% |
31-35 100% | 31-35 | 100% |
41-45 100% | 41-45 | 100% |
46-50 100% | 46-50 | 100% |
Khaadi's Customer Loyalty score was rated the highest by customers who have used Khaadi's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Khaadi's Customer Loyalty score was rated the highest by Architecture and Planning industry customers, and the lowest by Banking and Financial Services industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
In the Fashion and Beauty industry, Khaadi's Customer Loyalty score is rated right above Vans, and is preceded by American Eagle Outfitters.
Khaadi has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Khaadi's overall Product Quality score rated by its users and customers.
Khaadi’s product quality score is a 4.2 out of 5 as rated by its users and customers. Reviewers from the Marketing, Advertising and Research industry rated Khaadi's product the highest. Reviewers from the Tech industry rated Khaadi the lowest at 4.
Khaadi's Product Quality score was rated highest by customers from the Marketing, Advertising and Research industry, and rated lowest by customers who have used Khaadi's products/services for Less than 1 Year.
Female customers rated Khaadi's Product Quality score 0.1 stars higher than Male customers.
Khaadi's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 4.1 | Asian or Pacific Islander | 4.1 |
Other 4 | Other | 4 |
Khaadi's Product Quality score was rated the highest by customers ages 41-45, and the lowest by customers ages 31-35.
| Summary | Age | Score |
|---|---|---|
18-25 4.2 | 18-25 | 4.2 |
26-30 4.1 | 26-30 | 4.1 |
31-35 3.6 | 31-35 | 3.6 |
41-45 4.3 | 41-45 | 4.3 |
46-50 4.1 | 46-50 | 4.1 |
Khaadi's Product Quality score was rated the highest by customers who have used Khaadi's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Khaadi's Product Quality score was rated the highest by Marketing, Advertising and Research industry customers, and the lowest by Business and Consumer Services industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
In the Fashion and Beauty industry, Khaadi's Product Quality score is rated right above American Eagle Outfitters, and is preceded by CHANEL.
Khaadi has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Khaadi's overall ROI score rated by its users and customers.
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Banking and Financial Services industry. The users from the Architecture and Planning industry think that they had the lowest ROI from Khaadi.
Khaadi's ROI score was rated highest by customers from the Banking and Financial Services industry, and rated lowest by customers ages 41-45.
Khaadi's ROI score was rated 3.6 by both Female and Male customers on Comparably.
Khaadi's ROI score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 3.5 | Asian or Pacific Islander | 3.5 |
Other 3.6 | Other | 3.6 |
Khaadi's ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 41-45.
| Summary | Age | Score |
|---|---|---|
18-25 3.7 | 18-25 | 3.7 |
26-30 3.7 | 26-30 | 3.7 |
31-35 4.1 | 31-35 | 4.1 |
41-45 2.3 | 41-45 | 2.3 |
46-50 3.1 | 46-50 | 3.1 |
Khaadi's ROI score was rated the highest by customers who have used Khaadi's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Khaadi's ROI score was rated the highest by Banking and Financial Services industry customers, and the lowest by Architecture and Planning industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
In the Fashion and Beauty industry, Khaadi's ROI score is rated right below Crocs.
Khaadi has an overall Customer Satisfaction score of 89 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Khaadi's Customer Satisfaction score was rated highest by customers ages 26-30, and rated lowest by customers from the Architecture and Planning industry.
Khaadi's Customer Satisfaction score was rated 88 by both Female and Male customers on Comparably.
Very Satisfied | 31% | |
|---|---|---|
Satisfied | 57% | |
Neither Satisfied nor Dissatisfied | 6% | |
Dissatisfied | 0% | |
Very Dissatisfied | 6% |
Very Satisfied | 35% | |
|---|---|---|
Satisfied | 53% | |
Neither Satisfied nor Dissatisfied | 5% | |
Dissatisfied | 2% | |
Very Dissatisfied | 5% |
Khaadi's Customer Satisfaction (CSAT) score was rated 87% according to Asian or Pacific Islander users and customers.
Khaadi's Customer Satisfaction (CSAT) score was rated 92% according to Other users and customers.
Khaadi's Customer Satisfaction score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 90% | |||||||||||||||
| 26-30 | 100% | |||||||||||||||
| 31-35 | 67% | |||||||||||||||
| 46-50 | 100% |
Khaadi's Customer Satisfaction score was rated the highest by customers who have used Khaadi's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Khaadi's Customer Satisfaction score was rated the highest by Education industry customers, and the lowest by Architecture and Planning industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Khaadi Customer Satisfaction Score by Industry",
"text": "Khaadi's Customer Satisfaction score was rated the highest by Education industry customers, and the lowest by Architecture and Planning industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Khaadi's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
},
{
"label": "Accounting",
"groupId": 495,
"score": 93,
"stars": 0,
"csatScore": 93,
"text": "Khaadi's Customer Satisfaction score is rated by Accounting customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 93
},
{
"label": "Fashion and Beauty",
"groupId": 497,
"score": 83,
"stars": 0,
"csatScore": 83,
"text": "Khaadi's Customer Satisfaction score is rated by Fashion and Beauty customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 83
},
{
"label": "Architecture and Planning",
"groupId": 498,
"score": 60,
"stars": 0,
"csatScore": 60,
"text": "Khaadi's Customer Satisfaction score is rated by Architecture and Planning customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 60
},
{
"label": "Arts and Entertainment",
"groupId": 499,
"score": 83,
"stars": 0,
"csatScore": 83,
"text": "Khaadi's Customer Satisfaction score is rated by Arts and Entertainment customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 83
},
{
"label": "Banking and Financial Services",
"groupId": 501,
"score": 80,
"stars": 0,
"csatScore": 80,
"text": "Khaadi's Customer Satisfaction score is rated by Banking and Financial Services customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 80
},
{
"label": "Business and Consumer Services",
"groupId": 504,
"score": 75,
"stars": 0,
"csatScore": 75,
"text": "Khaadi's Customer Satisfaction score is rated by Business and Consumer Services customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 75
},
{
"label": "Education",
"groupId": 515,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Khaadi's Customer Satisfaction score is rated by Education customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
},
{
"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Khaadi's Customer Satisfaction score is rated by Healthcare, Hospitals and Medicine customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
},
{
"label": "Marketing, Advertising and Research",
"groupId": 535,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Khaadi's Customer Satisfaction score is rated by Marketing, Advertising and Research customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
}
]
}In the Fashion and Beauty industry, Khaadi's Customer Satisfaction score is rated right above Uniqlo.
Khaadi has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Khaadi's overall Customer Service score rated by its users and customers.
Pakistan
http://www.khaadi.com
Khaadi's Customer Service score was rated highest by customers from the Marketing, Advertising and Research industry, and rated lowest by customers ages 41-45.
Khaadi's Customer Service score was rated 3.9 by both Female and Male customers on Comparably.
Khaadi's Customer Service score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Asian or Pacific Islander 3.8 | Asian or Pacific Islander | 3.8 |
Other 3.9 | Other | 3.9 |
Khaadi's Customer Service score was rated the highest by customers ages 31-35, and the lowest by customers ages 41-45.
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 4 | 18-25 | 4 |
26-30 3.8 | 26-30 | 3.8 |
31-35 4.2 | 31-35 | 4.2 |
41-45 2.5 | 41-45 | 2.5 |
46-50 3.4 | 46-50 | 3.4 |
Khaadi's Customer Service score was rated the highest by customers who have used Khaadi's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Khaadi's Customer Service score was rated the highest by Marketing, Advertising and Research industry customers, and the lowest by Architecture and Planning industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
In the Fashion and Beauty industry, Khaadi's Customer Service score is rated right above Crocs, and is preceded by Gucci.
Khaadi scored a 25 for Net Promoter Score and a 20 for Employee Net Promoter Score. NPS gauges how likely a customer of Khaadi would recommend the brand to a friend. ENPS measures how likely Khaadi employees would recommend working at Khaadi to a friend.
| 50% | Promoters |
|---|---|
| 25% | Passive |
| 25% | Detractors |
| 50% | Promoters |
|---|---|
| 20% | Passive |
| 30% | Detractors |
Khaadi is ranked #907 in the Global Top 100 Brands. It ranks just behind Samsara and just ahead of Books A Million.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
905 | ![]() | Qlik | ![]() | Mike Capone | SaaS |
906 | ![]() | Samsara | ![]() | Sanjit Biswas | Business and Consumer Services |
907 | ![]() | Khaadi | ![]() | Asif Ali | Fashion and Beauty |
908 | ![]() | Books A Million | ![]() | Terrance Finley | Retail |
909 | ![]() | Novo Nordisk | ![]() | Lars Jorgensen | Health and Wellness |
910 | ![]() | HCA Healthcare | ![]() | Samuel N. Hazen | Health and Wellness |
911 | ![]() | Kia America | ![]() | SeungKyu (Sean) Yoon | Automotive and Transportation |
Khaadi is ranked #80 in the Fashion and Beauty Industry. It ranks just behind NYX and just ahead of Fila.
| RANK | COMPANY | Location | |
|---|---|---|---|
78 | ![]() | Champion | Boca Raton, FL |
79 | ![]() | NYX | |
80 | ![]() | Khaadi | |
81 | ![]() | Fila | York, NY |
82 | ![]() | Dolls Kill | San Francisco, CA |
83 | ![]() | New Balance |