Dolls Kill NPS & Customer Reviews | Comparably
Dolls Kill is
Ranked
#125
in
Retail Brands
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Dolls Kill
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Dolls Kill is ranked #125 in Retail Brands

About Dolls Kill's Brand

Dollskill is a website showcasing various fashion designs of women's clothing. Dolls Kill’s brand is ranked #947 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Dolls Kill. When compared to other organizations within the Retail industry, Dolls Kill is ranked #125. Among its major competitors, Dolls Kill is ranked in 1st place for NPS while Aeropostale is 2nd, and Christopher & Banks is 3rd.Their current valuation is $200.00M

Brand at a Glance

77%
Customer Loyalty
3.7/5
Product Quality
3.2/5
Pricing
3.4/5
Customer Service

Dolls Kill Ranking

Dolls Kill NPS

Dolls Kill's Net Promoter Score (NPS) is a 14 with 50% Promoters, 14% Passives, and 36% Detractors. Net Promoter Score tracks whether Dolls Kill's customers would recommend using the product based on a scale of -100 to 100.

Dolls Kill Overall NPS

14
NPS
50%Promoters
14%Passives
36%Detractors
Dolls Kill Overall NPS

Dolls Kill NPS Trend

-100
-50
0
50
100
Jul 2024
17
Jul 202417
Aug 2024
17
Aug 202417
Oct 2024
17
Oct 202417
Nov 2024
16
Nov 202416
Dec 2024
16
Dec 202416
Jan 2025
16
Jan 202516
Feb 2025
16
Feb 202516
Mar 2025
16
Mar 202516
Jul 2025
14
Jul 202514
Sep 2025
14
Sep 202514
Oct 2025
14
Oct 202514
Nov 2025
14
Nov 202514

How Other Brands Compare

Dolls Kill is ranked first for NPS among its competitors. Aeropostale and Christopher & Banks come in second and third, with Experfy coming in at #4. Among those competitors, it is the most valued company.

Dolls Kill's Logo
Dolls Kill
Aeropostale's Logo
Aeropostale
Christopher & Banks' Logo
Christopher & Banks
Experfy's Logo
Experfy
Global Ranking#947#-#-#-
NPS14-3-34-
Valuation Updated every 24 hours for public companies$200.00M---

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Dolls Kill NPS by Gender

Female customers rated Dolls Kill's NPS 4 points higher than Male customers.

Male

16

Dolls Kill's NPS was rated 16 by Male customers on Comparably.

54%
Promoters
8%
Passives
38%
Detractors

Female

20

Dolls Kill's NPS was rated 20 by Female customers on Comparably.

55%
Promoters
10%
Passives
35%
Detractors

Dolls Kill NPS by Ethnicity

Dolls Kill's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.

-100
-50
0
50
100
Caucasian
21
Caucasian21
Hispanic or Latino
32
Hispanic or Latino32
African American/Black
25
African American/Black25
Asian or Pacific Islander
-17
Asian or Pacific Islander-17
Other
-22
Other-22

Dolls Kill NPS by Age

Dolls Kill's NPS was rated the highest by customers ages 46-50, and the lowest by customers ages 31-35.

0
20
40
60
80
100
Promoters
52%
Passives
13%
Detractors
35%
18-2552%13%35%
Promoters
54%
Passives
5%
Detractors
41%
26-3054%5%41%
Promoters
40%
Passives
13%
Detractors
47%
31-3540%13%47%
Promoters
69%
Passives
0%
Detractors
31%
36-4069%0%31%
Promoters
46%
Passives
16%
Detractors
38%
41-4546%16%38%
Promoters
87%
Passives
0%
Detractors
13%
46-5087%0%13%

Dolls Kill NPS by Usage

Dolls Kill's NPS was rated the highest by customers who have used Dolls Kill's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

-100
-50
0
50
100
Less than 1 Year
-15
Less than 1 Year-15
1 to 2 Years
34
1 to 2 Years34
2 to 5 Years
34
2 to 5 Years34
5 to 10 Years
23
5 to 10 Years23
Over 10 Years
0
Over 10 Years0

Dolls Kill NPS vs. Competitors

Compared to its competitors, Dolls Kill's NPS is rated right above Experfy.

Dolls Kill NPS vs Companies in Retail

In the Retail industry, Dolls Kill's NPS is rated right below Chipotle.

Dolls Kill Customer Reviews

Out of the 48 Dolls Kill customer reviews 34 were positive and 14 were constructive. Dolls Kill customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What can this brand most improve?
Their customer service and return policy. It’s extremely difficult to get in contact with customer service over an issue. And when you do they make it sound like it’s your problem they forgot to pack items you ordered. Return for gift card is unaccepta
What do you value most about this brand?
Uniqueness. Being yourself and free from any "Norm"
What do you value most about this brand?
Everything is cool and good quality
What can this brand most improve?
States in my return email return fee is free then take money out of my credit for said return, & say it’s for shipping. Then the return fee is not fr
What do you value most about this brand?
I value the quality and uniqueness, especially love the collabs!

Dolls Kill Customer Loyalty

77%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

77% of Dolls Kill users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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77
77%
23
23%
Dolls Kill Customer Loyalty

Dolls Kill Customer Loyalty Score by Gender

Female customers rated Dolls Kill's Customer Loyalty score 3% higher than Male customers.

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Male
79%
Yes
Female
82%
Yes

Dolls Kill Customer Loyalty Score by Ethnicity

Dolls Kill's Customer Loyalty score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.

% who answered "Yes"

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84
out of 100
Caucasian
89
out of 100
Hispanic or Latino
76
out of 100
African American/Black
70
out of 100
Asian or Pacific Islander
63
out of 100
Other

Dolls Kill Customer Loyalty Score by Age

Dolls Kill's Customer Loyalty score was rated the highest by customers ages 36-40, and the lowest by customers ages 26-30.

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0
20%
40%
60%
80%
100%
18-25
78%
18-2578%
26-30
75%
26-3075%
31-35
82%
31-3582%
36-40
93%
36-4093%
41-45
86%
41-4586%
46-50
89%
46-5089%

Dolls Kill Customer Loyalty Score by Usage

Dolls Kill's Customer Loyalty score was rated the highest by customers who have used Dolls Kill's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
59%
1 to 2 Years
91%
2 to 5 Years
86%
5 to 10 Years
93%
Over 10 Years
100%

Dolls Kill Customer Loyalty Score by Industry

Dolls Kill's Customer Loyalty score was rated the highest by Fashion and Beauty industry customers, and the lowest by Tech industry customers.

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Tech
55%
Accounting
64%
Fashion and Beauty
91%
Arts and Entertainment
81%
Consumer Services
85%
Healthcare, Hospitals and Medicine
59%
Retail
90%

Dolls Kill Customer Loyalty vs. Competitors

Compared to its competitors, Dolls Kill's Customer Loyalty score is rated right above Aeropostale, and is preceded by Christopher & Banks.

COMPANYCustomer Loyalty Score
Christopher & Banks83%
Dolls Kill77%
Aeropostale71%
ExperfyN/A
Wool and the GangN/A

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Christopher & Banks' Logo
Aeropostale's Logo
Experfy's Logo
Wool and the Gang's Logo

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Customer Loyalty for Other Retail Brands

In the Retail industry, Dolls Kill's Customer Loyalty score is rated right above Chipotle, and is preceded by Target.

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Dolls Kill's Logo
VS
Costco's Logo
Amazon's Logo
REI's Logo
American Eagle Outfitters' Logo
Bath & Body Works' Logo
Trader Joe's' Logo
Target's Logo
Chipotle's Logo

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Dolls Kill Product Quality

3.7/5

Dolls Kill has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.

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Dolls Kill Product Information

Dolls Kill’s product quality score is a 3.7 out of 5 as rated by its users and customers. Reviewers from the Retail industry rated Dolls Kill's product the highest. Reviewers from the Accounting industry rated Dolls Kill the lowest at 1.8.

Website
http://dollskill.com
Company Size
51-200 Employees

Industry

Tech
Fashion and Beauty
Ecommerce and Marketplaces

Quick Insights into Dolls Kill Product Quality

Dolls Kill's Product Quality score was rated highest by Hispanic or Latino customers, and rated lowest by customers from the Accounting industry.

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Ranked Dolls Kill Product Quality the Highest

Hispanic or Latino
4.4
Retail
4.3
1 to 2 Years
4.1

Ranked Dolls Kill Product Quality the Lowest

Over 10 Years
3.2
Asian or Pacific Islander
2.7
Accounting
1.8

Dolls Kill Product Quality Score by Gender

Male customers rated Dolls Kill's Product Quality score 0.3 stars higher than Female customers.

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Male

4/5

Female

3.7/5

Dolls Kill Product Quality Score by Ethnicity

Dolls Kill's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Asian or Pacific Islander customers.

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0
1
2
3
4
5
Caucasian
3.8
Caucasian3.8
Hispanic or Latino
4.4
Hispanic or Latino4.4
African American/Black
4
African American/Black4
Asian or Pacific Islander
2.7
Asian or Pacific Islander2.7
Other
2.9
Other2.9

Dolls Kill Product Quality Score by Age

Dolls Kill's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 41-45.

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0
1
2
3
4
5
18-25
3.7
18-253.7
26-30
3.5
26-303.5
31-35
3.8
31-353.8
36-40
3.9
36-403.9
41-45
3.5
41-453.5
46-50
4.1
46-504.1

Dolls Kill Product Quality Score by Usage

Dolls Kill's Product Quality score was rated the highest by customers who have used Dolls Kill's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
3.2
1 to 2 Years
4.1
2 to 5 Years
4
5 to 10 Years
3.9
Over 10 Years
3.2

Dolls Kill Product Quality Score by Industry

Dolls Kill's Product Quality score was rated the highest by Retail industry customers, and the lowest by Accounting industry customers.

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Tech
2.7
Accounting
1.8
Fashion and Beauty
4
Arts and Entertainment
4
Consumer Services
4.1
Healthcare, Hospitals and Medicine
3.2
Retail
4.3

Dolls Kill Product Quality vs. Competitors

Compared to its competitors, Dolls Kill's Product Quality score is rated right above Christopher & Banks.

COMPANYProduct Quality Score
Dolls Kill3.7/5
Christopher & Banks3.2/5
Aeropostale3.1/5
ExperfyN/A
Wool and the GangN/A

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Dolls Kill's Logo
VS
Christopher & Banks' Logo
Aeropostale's Logo
Experfy's Logo
Wool and the Gang's Logo

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Product Quality for Other Retail Brands

In the Retail industry, Dolls Kill's Product Quality score is rated right below Chipotle.

COMPANYProduct Quality Score
REI4.3/5
Costco4.3/5
Amazon4.2/5
Trader Joe's4.2/5
American Eagle Outfitters4.2/5
Bath & Body Works4.1/5
Target4.1/5
Chipotle3.8/5
Dolls Kill3.7/5

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Dolls Kill's Logo
VS
REI's Logo
Costco's Logo
Amazon's Logo
Trader Joe's' Logo
American Eagle Outfitters' Logo
Bath & Body Works' Logo
Target's Logo
Chipotle's Logo

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Dolls Kill Pricing

Dolls Kill ROI & Value For Money

3.2/5

Dolls Kill has a value for money and ROI score of 3.2 out of 5 stars rated by its users and customers.

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Dolls Kill Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Retail industry. The users from the Accounting industry think that they had the lowest ROI from Dolls Kill.

Quick Insights into Dolls Kill ROI

Dolls Kill's ROI score was rated highest by customers ages 46-50, and rated lowest by customers from the Accounting industry.

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Ranked Dolls Kill ROI the Highest

46-50
3.9
Hispanic or Latino
3.8
Retail
3.8

Ranked Dolls Kill ROI the Lowest

Over 10 Years
2.4
Other
2.2
Accounting
1.5

Dolls Kill ROI Score by Gender

Male customers rated Dolls Kill's ROI score 0.2 stars higher than Female customers.

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Male

3.3/5

Female

3.1/5

Dolls Kill ROI Score by Ethnicity

Dolls Kill's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.

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0
1
2
3
4
5
Caucasian
3.2
Caucasian3.2
Hispanic or Latino
3.8
Hispanic or Latino3.8
African American/Black
3.3
African American/Black3.3
Asian or Pacific Islander
2.3
Asian or Pacific Islander2.3
Other
2.2
Other2.2

Dolls Kill ROI Score by Age

Dolls Kill's ROI score was rated the highest by customers ages 46-50, and the lowest by customers ages 31-35.

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0
1
2
3
4
5
18-25
3.2
18-253.2
26-30
2.9
26-302.9
31-35
2.8
31-352.8
36-40
2.9
36-402.9
41-45
3.1
41-453.1
46-50
3.9
46-503.9

Dolls Kill ROI Score by Usage

Dolls Kill's ROI score was rated the highest by customers who have used Dolls Kill's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
2.6
1 to 2 Years
3.3
2 to 5 Years
3.5
5 to 10 Years
3.5
Over 10 Years
2.4

Dolls Kill ROI Score by Industry

Dolls Kill's ROI score was rated the highest by Retail industry customers, and the lowest by Accounting industry customers.

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Tech
2.2
Accounting
1.5
Fashion and Beauty
3.5
Arts and Entertainment
3.2
Consumer Services
3.6
Healthcare, Hospitals and Medicine
2.6
Retail
3.8

Dolls Kill Pricing vs. Competitors

Compared to its competitors, Dolls Kill's ROI score is rated right above Aeropostale.

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Dolls Kill's Logo
VS
Aeropostale's Logo
Christopher & Banks' Logo
Experfy's Logo
Wool and the Gang's Logo

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ROI for Other Retail Brands

In the Retail industry, Dolls Kill's ROI score is rated right below Chipotle.

COMPANYPricing Score
Costco4.1/5
Amazon4.1/5
REI4.1/5
Trader Joe's4/5
Target3.9/5
American Eagle Outfitters3.8/5
Bath & Body Works3.8/5
Chipotle3.5/5
Dolls Kill3.2/5

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Dolls Kill's Logo
VS
Costco's Logo
Amazon's Logo
REI's Logo
Trader Joe's' Logo
Target's Logo
American Eagle Outfitters' Logo
Bath & Body Works' Logo
Chipotle's Logo

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Dolls Kill Customer Satisfaction (CSAT)

Dolls Kill Customer Satisfaction (CSAT) Score

66 / 100

Dolls Kill has an overall Customer Satisfaction score of 66 rated by its users and customers.

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Very Satisfied38%
Satisfied28%
Neither Satisfied nor Dissatisfied14%
Dissatisfied6%
Very Dissatisfied14%
Very Satisfied
38%
Satisfied
28%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
6%
Very Dissatisfied
14%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Dolls Kill Customer Satisfaction

Dolls Kill's Customer Satisfaction score was rated highest by customers from the Retail industry, and rated lowest by customers from the Tech industry.

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Ranked Dolls Kill Customer Satisfaction the Highest

Retail
86%
Hispanic or Latino
82%
46-50
80%

Ranked Dolls Kill Customer Satisfaction the Lowest

Other
41%
Less than 1 Year
40%
Tech
20%

Dolls Kill Customer Satisfaction Score by Gender

Female customers rated Dolls Kill's Customer Satisfaction score 6 points higher than Male customers.

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57 / 100
Male
Very Satisfied
43%
Satisfied
14%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
43%
63 / 100
Female
Very Satisfied
43%
Satisfied
20%
Neither Satisfied nor Dissatisfied
10%
Dissatisfied
10%
Very Dissatisfied
17%

Dolls Kill Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Dolls Kill's Customer Satisfaction (CSAT) score was rated 66% according to Caucasian users and customers.

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66 / 100
Very Satisfied44%
Satisfied22%
Neither Satisfied nor Dissatisfied6%
Dissatisfied12%
Very Dissatisfied16%
Very Satisfied
44%
Satisfied
22%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
12%
Very Dissatisfied
16%

CSAT according to Hispanic or Latino

Dolls Kill's Customer Satisfaction (CSAT) score was rated 82% according to Hispanic or Latino users and customers.

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82 / 100
Very Satisfied64%
Satisfied18%
Neither Satisfied nor Dissatisfied0%
Dissatisfied18%
Very Dissatisfied0%
Very Satisfied
64%
Satisfied
18%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
18%
Very Dissatisfied
0%

CSAT according to African American/Black

Dolls Kill's Customer Satisfaction (CSAT) score was rated 69% according to African American/Black users and customers.

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69 / 100
Very Satisfied44%
Satisfied25%
Neither Satisfied nor Dissatisfied6%
Dissatisfied6%
Very Dissatisfied19%
Very Satisfied
44%
Satisfied
25%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
6%
Very Dissatisfied
19%

CSAT according to Asian or Pacific Islander

Dolls Kill's Customer Satisfaction (CSAT) score was rated 50% according to Asian or Pacific Islander users and customers.

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50 / 100
Very Satisfied33%
Satisfied17%
Neither Satisfied nor Dissatisfied0%
Dissatisfied17%
Very Dissatisfied33%
Very Satisfied
33%
Satisfied
17%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
17%
Very Dissatisfied
33%

CSAT according to Other

Dolls Kill's Customer Satisfaction (CSAT) score was rated 41% according to Other users and customers.

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41 / 100
Very Satisfied32%
Satisfied9%
Neither Satisfied nor Dissatisfied32%
Dissatisfied0%
Very Dissatisfied27%
Very Satisfied
32%
Satisfied
9%
Neither Satisfied nor Dissatisfied
32%
Dissatisfied
0%
Very Dissatisfied
27%

Dolls Kill Customer Satisfaction Score by Age

Dolls Kill's Customer Satisfaction score was rated the highest by customers ages 46-50, and the lowest by customers ages 26-30.

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0
20
40
60
80
100
18-25 CSAT Score
61%
Very Satisfied
40%
Satisfied
21%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
13%
Very Dissatisfied
12%
18-2561%
26-30 CSAT Score
51%
Very Satisfied
38%
Satisfied
13%
Neither Satisfied nor Dissatisfied
19%
Dissatisfied
0%
Very Dissatisfied
30%
26-3051%
31-35 CSAT Score
59%
Very Satisfied
33%
Satisfied
26%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
8%
Very Dissatisfied
25%
31-3559%
36-40 CSAT Score
69%
Very Satisfied
54%
Satisfied
15%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
8%
Very Dissatisfied
23%
36-4069%
41-45 CSAT Score
64%
Very Satisfied
36%
Satisfied
28%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
9%
Very Dissatisfied
18%
41-4564%
46-50 CSAT Score
80%
Very Satisfied
60%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
20%
46-5080%

Dolls Kill Customer Satisfaction Score by Usage

Dolls Kill's Customer Satisfaction score was rated the highest by customers who have used Dolls Kill's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
40
1 to 2 Years
71
2 to 5 Years
71
5 to 10 Years
70
Over 10 Years
80

Dolls Kill Customer Satisfaction Score by Industry

Dolls Kill's Customer Satisfaction score was rated the highest by Retail industry customers, and the lowest by Tech industry customers.

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Tech
20
Fashion and Beauty
85
Arts and Entertainment
63
Healthcare, Hospitals and Medicine
45
Retail
86

Dolls Kill Customer Satisfaction vs. Competitors

Compared to its competitors, Dolls Kill's Customer Satisfaction score is rated right above Aeropostale.

COMPANYCustomer Satisfaction (CSAT) Score
Dolls Kill66%
Aeropostale58%
Christopher & Banks33%
Experfy0%
Wool and the Gang0%

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Dolls Kill's Logo
VS
Aeropostale's Logo
Christopher & Banks' Logo
Experfy's Logo
Wool and the Gang's Logo

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Customer Satisfaction for Other Retail Brands

In the Retail industry, Dolls Kill's Customer Satisfaction score is rated right above Chipotle, and is preceded by Trader Joe's.

COMPANYCustomer Satisfaction (CSAT) Score
REI85%
Costco84%
Amazon84%
American Eagle Outfitters82%
Bath & Body Works81%
Target79%
Trader Joe's79%
Dolls Kill66%
Chipotle62%

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Dolls Kill's Logo
VS
REI's Logo
Costco's Logo
Amazon's Logo
American Eagle Outfitters' Logo
Bath & Body Works' Logo
Target's Logo
Trader Joe's' Logo
Chipotle's Logo

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Dolls Kill Customer Service

3.4/5

Dolls Kill has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.

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About Dolls Kill's Customer Service

Address

2525 16th Street, Suite 410, San Francisco, CA


Website

http://dollskill.com

Quick Insights into Dolls Kill Customer Service

Dolls Kill's Customer Service score was rated highest by Hispanic or Latino customers, and rated lowest by customers from the Accounting industry.

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Ranked Dolls Kill Customer Service the Highest

Hispanic or Latino
4.1
46-50
4
Retail
4

Ranked Dolls Kill Customer Service the Lowest

Less than 1 Year
2.7
Other
2.3
Accounting
1.5

Dolls Kill Customer Service Score by Gender

Male customers rated Dolls Kill's Customer Service score 0.1 stars higher than Female customers.

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Male

3.4/5

Female

3.3/5

Dolls Kill Customer Service Score by Ethnicity

Dolls Kill's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.

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0
20
40
60
80
100
Caucasian
3.3
Caucasian3.3
Hispanic or Latino
4.1
Hispanic or Latino4.1
African American/Black
3.4
African American/Black3.4
Asian or Pacific Islander
2.6
Asian or Pacific Islander2.6
Other
2.3
Other2.3

Dolls Kill Customer Service Score by Age

Dolls Kill's Customer Service score was rated the highest by customers ages 46-50, and the lowest by customers ages 41-45.

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0
20
40
60
80
100
18-25
3.4
18-253.4
26-30
3.1
26-303.1
31-35
2.9
31-352.9
36-40
3.2
36-403.2
41-45
2.9
41-452.9
46-50
4
46-504

Dolls Kill Customer Service Score by Usage

Dolls Kill's Customer Service score was rated the highest by customers who have used Dolls Kill's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
2.7
1 to 2 Years
3.6
2 to 5 Years
3.5
5 to 10 Years
3.4
Over 10 Years
3.5

Dolls Kill Customer Service Score by Industry

Dolls Kill's Customer Service score was rated the highest by Retail industry customers, and the lowest by Accounting industry customers.

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Tech
2.1
Accounting
1.5
Fashion and Beauty
3.8
Arts and Entertainment
3.3
Consumer Services
3.9
Healthcare, Hospitals and Medicine
2.7
Retail
4

Dolls Kill Customer Service vs. Competitors

Compared to its competitors, Dolls Kill's Customer Service score is rated right above Aeropostale.

COMPANYCustomer Service Score
Dolls Kill3.4/5
Aeropostale2.9/5
Christopher & Banks2.7/5
ExperfyN/A
Wool and the GangN/A

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Aeropostale's Logo
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Customer Service for Other Retail Brands

In the Retail industry, Dolls Kill's Customer Service score is rated right below Chipotle.

COMPANYCustomer Service Score
REI4.4/5
Costco4.2/5
Amazon4.2/5
Trader Joe's4.2/5
American Eagle Outfitters4/5
Target4/5
Bath & Body Works4/5
Chipotle3.6/5
Dolls Kill3.4/5

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Dolls Kill's Logo
VS
REI's Logo
Costco's Logo
Amazon's Logo
Trader Joe's' Logo
American Eagle Outfitters' Logo
Target's Logo
Bath & Body Works' Logo
Chipotle's Logo

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Dolls Kill as an Employer

2.7/5

Dolls Kill has a 2.7/5 stars for its overall company culture rated by their employees

  Dolls Kill CEO
bottom
5%
CEO of Dolls Kill

In the Bottom 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Dolls Kill scored a 14 for Net Promoter Score and a -20 for Employee Net Promoter Score. NPS gauges how likely a customer of Dolls Kill would recommend the brand to a friend. ENPS measures how likely Dolls Kill employees would recommend working at Dolls Kill to a friend.

Net Promoter Score

14
NPS Score
50%Promoters
14%Passive
36%Detractors

Employee Net Promoter Score

-20
eNPS Score
33%Promoters
14%Passive
53%Detractors

Global Ranking Snapshot

Dolls Kill is ranked #947 in the Global Top 100 Brands. It ranks just behind Boar's Head and just ahead of IQVIA.

RANKCOMPANYCEOINDUSTRY
945
Spin Master  Spin Master CEO
Max Rangel
Consumer Goods
946
Boar's Head  Boar's Head CEO
Food and Beverages
947
Dolls Kill  Dolls Kill CEO
Bobby Farahi
Retail
948
IQVIA  IQVIA CEO
Ari Bousbib
Health and Wellness
949
Brainly  Brainly CEO
Michal Borkowski
Business and Consumer Services
950
Ariat International  Ariat International CEO
Beth Cross
Retail
951
NASA  NASA CEO
Jim Bridenstine
Automotive and Transportation

Retail Ranking Snapshot

Dolls Kill is ranked #125 in the Retail Industry. It ranks just behind Drybar and just ahead of Ariat International.

RANKCOMPANYLocation
123
RH
Corte Madera, CA
124
Drybar
Irvine, CA
125
Dolls Kill
San Francisco, CA
126
Ariat International
127
Parachute Home
Los Angeles, CA
128
EB Games
Wilmington, DE
129
TJ Maxx
Boston, MA