-8
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Ranked
#170
Business and Consumer Services Brands
Brand Page
Brainly
Marketing or Exec? Claim Your Free Account
Brainly is ranked #170 in Business and Consumer Services Brands
Brainly is ranked #170 in Business and Consumer Services Brands
About Brainly's Brand
Brainly is the place to learn, for students, by students. The world’s largest social learning network with 60 million+ users! Brainly’s brand is ranked #949 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Brainly. When compared to other organizations within the Business and Consumer Services industry, Brainly is ranked #170. Among its major competitors, Brainly is ranked in 1st place for NPS while Exampl is 2nd, and Sophia Learning is 3rd.Their current valuation is $200.00M
Brand at a Glance
78%
Customer Loyalty
3.3/5
Product Quality
3/5
Pricing
3.1/5
Customer Service
Brainly Ranking
- #949 in Global Best Brands
- #170 in Business and Consumer Services
- #1 / 4 of its competitors
Brainly NPS
Brainly's Net Promoter Score (NPS) is a -8 with 39% Promoters, 14% Passives, and 47% Detractors. Net Promoter Score tracks whether Brainly's customers would recommend using the product based on a scale of -100 to 100.
Brainly Overall NPS
| 39% | Promoters |
|---|---|
| 14% | Passives |
| 47% | Detractors |
Brainly NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2023 -7 | Dec 2023 | -7 |
Jan 2024 -7 | Jan 2024 | -7 |
Feb 2024 -8 | Feb 2024 | -8 |
Mar 2024 -7 | Mar 2024 | -7 |
Aug 2024 -7 | Aug 2024 | -7 |
Oct 2024 -7 | Oct 2024 | -7 |
Nov 2024 -7 | Nov 2024 | -7 |
Jan 2025 -7 | Jan 2025 | -7 |
Feb 2025 -7 | Feb 2025 | -7 |
Sep 2025 -7 | Sep 2025 | -7 |
Nov 2025 -7 | Nov 2025 | -7 |
Dec 2025 -8 | Dec 2025 | -8 |
How Other Brands Compare
Brainly is ranked first for NPS among its competitors. Exampl and Sophia Learning come in second and third, with Wikispaces coming in at #4. Among those competitors, it is the most valued company.
Brainly |  Exampl |  Sophia Learning |  Wikispaces | |
| Global Ranking | #949 | #- | #- | #- |
| NPS | -8 | - | - | - |
| Valuation Updated every 24 hours for public companies | $200.00M | - | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Brainly NPS by Gender
Male customers rated Brainly's NPS 43 points higher than Female customers.
Male
9
Brainly's NPS was rated 9 by Male customers on Comparably.
52%
Promoters
5%
Passives
43%
Detractors
Female
-34
Brainly's NPS was rated -34 by Female customers on Comparably.
28%
Promoters
10%
Passives
62%
Detractors
Brainly NPS by Ethnicity
Brainly's NPS was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -29 | Caucasian | -29 |
African American/Black 24 | African American/Black | 24 |
Asian or Pacific Islander -46 | Asian or Pacific Islander | -46 |
Other -34 | Other | -34 |
Brainly NPS by Age
Brainly's NPS was rated 6 points by customers ages 18-25 on Comparably.
Brainly NPS by Usage
Brainly's NPS was rated the highest by customers who have used Brainly's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -9 | Less than 1 Year | -9 |
1 to 2 Years -13 | 1 to 2 Years | -13 |
2 to 5 Years -50 | 2 to 5 Years | -50 |
Brainly NPS vs. Competitors
Compared to its competitors, Brainly's NPS is rated right below Campuswire.
| COMPANY | NPS Score | |
|---|---|---|
| Exampl | N/A |
 | Campuswire | N/A |
| Brainly | -8 |
Brainly Customer Reviews
Out of the 9 Brainly customer reviews 3 were positive and 6 were constructive. Brainly customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Brainly Customer Loyalty
78%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
78% of Brainly users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Brainly Customer Loyalty Score by Gender
Male customers rated Brainly's Customer Loyalty score 7% higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Brainly.
Male
88%
Yes
Female
81%
Yes
Brainly Customer Loyalty Score by Ethnicity
Brainly's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Brainly.
87
out of 100
Caucasian
66
out of 100
African American/Black
92
out of 100
Asian or Pacific Islander
85
out of 100
Other
Brainly Customer Loyalty Score by Age
Brainly's Customer Loyalty score was rated 88% by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Brainly.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 88% | 18-25 | 88% |
Brainly Customer Loyalty Score by Usage
Brainly's Customer Loyalty score was rated the highest by customers who have used Brainly's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Brainly Customer Loyalty Score by Industry
Brainly's Customer Loyalty score was rated the highest by Tech industry customers, and the lowest by Arts and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Brainly Customer Loyalty vs. Competitors
Compared to its competitors, Brainly's Customer Loyalty score is rated right above Exampl.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Brainly | 78% |
| Exampl | N/A |
| Campuswire | N/A |
Unlock Brainly Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Brainly Customer Loyalty vs. Competitors data and gain insights into your customers today.
Customer Loyalty for Other Business and Consumer Services Brands
In the Business and Consumer Services industry, Brainly's Customer Loyalty score is rated right above Bloomberg, and is preceded by Verizon.
Unlock Brainly Customer Loyalty vs. Companies in Business and Consumer Services Data
VS
Sign Up for Brand Profile PRO to get the full Brainly Customer Loyalty vs. Companies in Business and Consumer Services data and gain insights into your customers today.
Brainly Product Quality
3.3/5
Brainly has an overall Product Quality score of 3.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Brainly's overall Product Quality score rated by its users and customers.
Brainly Product Information
Brainly’s product quality score is a 3.3 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Brainly's product the highest. Reviewers from the Arts and Entertainment industry rated Brainly the lowest at 2.8.
- Website
- http://brainly.com
- Company Size
- 51-200 Employees
Industry
Tech
Education
SaaS
Social
Quick Insights into Brainly Product Quality
Brainly's Product Quality score was rated highest by African American/Black customers, and rated lowest by customers who have used Brainly's products/services for 2 to 5 Years.
Sign Up to unlock insights into how customers have ranked Brainly's Product Quality.
Ranked Brainly Product Quality the Highest
Ranked Brainly Product Quality the Lowest
Brainly Product Quality Score by Gender
Male customers rated Brainly's Product Quality score 0.8 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Brainly.
Male
3.5/5
Female
2.7/5
Brainly Product Quality Score by Ethnicity
Brainly's Product Quality score was rated the highest by African American/Black customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Brainly.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.7 | Caucasian | 2.7 |
African American/Black 3.7 | African American/Black | 3.7 |
Asian or Pacific Islander 2.8 | Asian or Pacific Islander | 2.8 |
Other 2.7 | Other | 2.7 |
Brainly Product Quality Score by Age
Brainly's Product Quality score was rated 3.5 stars by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Brainly.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.5 | 18-25 | 3.5 |
Brainly Product Quality Score by Usage
Brainly's Product Quality score was rated the highest by customers who have used Brainly's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Brainly Product Quality Score by Industry
Brainly's Product Quality score was rated the highest by Tech industry customers, and the lowest by Arts and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Brainly Product Quality vs. Competitors
Compared to its competitors, Brainly's Product Quality score is rated right above Exampl.
| COMPANY | Product Quality Score | |
|---|---|---|
| Brainly | 3.3/5 |
| Exampl | N/A |
| Campuswire | N/A |
Unlock Brainly Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Brainly Product Quality vs. Competitors data and gain insights into your customers today.
Product Quality for Other Business and Consumer Services Brands
In the Business and Consumer Services industry, Brainly's Product Quality score is rated right above Verizon, and is preceded by USAA.
Unlock Brainly Product Quality vs. Companies in Business and Consumer Services Data
VS
Sign Up for Brand Profile PRO to get the full Brainly Product Quality vs. Companies in Business and Consumer Services data and gain insights into your customers today.
Brainly Pricing
Brainly ROI & Value For Money
3/5
Brainly has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock Brainly's overall ROI score rated by its users and customers.
Brainly Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Education industry. The users from the Arts and Entertainment industry think that they had the lowest ROI from Brainly.
Quick Insights into Brainly ROI
Brainly's ROI score was rated highest by customers who have used Brainly's products/services for 1 to 2 Years, and rated lowest by customers who have used Brainly's products/services for 2 to 5 Years.
Sign Up to unlock insights into how customers have ranked Brainly's ROI score.
Ranked Brainly ROI the Highest
Ranked Brainly ROI the Lowest
Brainly ROI Score by Gender
Male customers rated Brainly's ROI score 0.9 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Brainly.
Male
3.5/5
Female
2.6/5
Brainly ROI Score by Ethnicity
Brainly's ROI score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Brainly.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.8 | Caucasian | 2.8 |
African American/Black 3.2 | African American/Black | 3.2 |
Asian or Pacific Islander 2.6 | Asian or Pacific Islander | 2.6 |
Other 2.7 | Other | 2.7 |
Brainly ROI Score by Age
Brainly's ROI score was rated 3.4 stars by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Brainly.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.4 | 18-25 | 3.4 |
Brainly ROI Score by Usage
Brainly's ROI score was rated the highest by customers who have used Brainly's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Brainly ROI Score by Industry
Brainly's ROI score was rated the highest by Education industry customers, and the lowest by Arts and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Brainly Pricing vs. Competitors
Compared to its competitors, Brainly's ROI score is rated right above Exampl.
| COMPANY | Pricing Score | |
|---|---|---|
| Brainly | 3/5 |
| Exampl | N/A |
| Campuswire | N/A |
Unlock Brainly ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Brainly ROI vs. Competitors data and gain insights into your customers today.
ROI for Other Business and Consumer Services Brands
In the Business and Consumer Services industry, Brainly's ROI score is rated right above T-Mobile, and is preceded by Verizon.
Unlock Brainly ROI vs. Companies in Business and Consumer Services Data
VS
Sign Up for Brand Profile PRO to get the full Brainly ROI vs. Companies in Business and Consumer Services data and gain insights into your customers today.
Brainly Customer Satisfaction (CSAT)
Brainly Customer Satisfaction (CSAT) Score
57 / 100
Brainly has an overall Customer Satisfaction score of 57 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
27%
Satisfied
30%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
12%
Very Dissatisfied
17%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Brainly Customer Satisfaction
Brainly's Customer Satisfaction score was rated highest by customers who have used Brainly's products/services for 1 to 2 Years, and rated lowest by Other customers.
Sign Up to unlock insights into how customers have ranked Brainly's Customer Satisfaction.
Ranked Brainly Customer Satisfaction the Highest
Ranked Brainly Customer Satisfaction the Lowest
Brainly Customer Satisfaction Score by Gender
Male customers rated Brainly's Customer Satisfaction score 11 points higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Brainly.
56 / 100
MaleVery Satisfied | 28% | |
|---|---|---|
Satisfied | 28% | |
Neither Satisfied nor Dissatisfied | 16% | |
Dissatisfied | 17% | |
Very Dissatisfied | 11% |
45 / 100
FemaleVery Satisfied | 24% | |
|---|---|---|
Satisfied | 21% | |
Neither Satisfied nor Dissatisfied | 14% | |
Dissatisfied | 10% | |
Very Dissatisfied | 31% |
Brainly Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Brainly's Customer Satisfaction (CSAT) score was rated 57% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Brainly.
57 / 100
Very Satisfied
14%
Satisfied
43%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
7%
Very Dissatisfied
36%
CSAT according to African American/Black
Brainly's Customer Satisfaction (CSAT) score was rated 50% according to African American/Black users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Brainly.
50 / 100
Very Satisfied
50%
Satisfied
0%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
13%
Very Dissatisfied
25%
CSAT according to Asian or Pacific Islander
Brainly's Customer Satisfaction (CSAT) score was rated 55% according to Asian or Pacific Islander users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Brainly.
55 / 100
Very Satisfied
19%
Satisfied
36%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
27%
Very Dissatisfied
9%
CSAT according to Other
Brainly's Customer Satisfaction (CSAT) score was rated 37% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Brainly.
37 / 100
Very Satisfied
28%
Satisfied
9%
Neither Satisfied nor Dissatisfied
27%
Dissatisfied
9%
Very Dissatisfied
27%
Brainly Customer Satisfaction Score by Age
Brainly's Customer Satisfaction score was rated 59 points by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Brainly.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 59% |
Brainly Customer Satisfaction Score by Usage
Brainly's Customer Satisfaction score was rated the highest by customers who have used Brainly's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Brainly Customer Satisfaction Score by Industry
Brainly's Customer Satisfaction score was rated the highest by Tech industry customers, and the lowest by Arts and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Brainly Customer Satisfaction Score by Industry",
"text": "Brainly's Customer Satisfaction score was rated the highest by Tech industry customers, and the lowest by Arts and Entertainment industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 55,
"stars": 0,
"csatScore": 55,
"text": "Brainly's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 55
},
{
"label": "Accounting",
"groupId": 495,
"score": 51,
"stars": 0,
"csatScore": 51,
"text": "Brainly's Customer Satisfaction score is rated by Accounting customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 51
},
{
"label": "Arts and Entertainment",
"groupId": 499,
"score": 43,
"stars": 0,
"csatScore": 43,
"text": "Brainly's Customer Satisfaction score is rated by Arts and Entertainment customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 43
},
{
"label": "Education",
"groupId": 515,
"score": 50,
"stars": 0,
"csatScore": 50,
"text": "Brainly's Customer Satisfaction score is rated by Education customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 50
}
]
}Brainly Customer Satisfaction vs. Competitors
Compared to its competitors, Brainly's Customer Satisfaction score is rated right above Exampl.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Brainly | 56% |
| Exampl | 0% |
| Campuswire | 0% |
Unlock Brainly Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Brainly Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Customer Satisfaction for Other Business and Consumer Services Brands
In the Business and Consumer Services industry, Brainly's Customer Satisfaction score is rated right above Verizon, and is preceded by FedEx.
Unlock Brainly Customer Satisfaction vs. Companies in Business and Consumer Services Data
VS
Sign Up for Brand Profile PRO to get the full Brainly Customer Satisfaction vs. Companies in Business and Consumer Services data and gain insights into your customers today.
Brainly Customer Service
3.1/5
Brainly has an overall Customer Service score of 3.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Brainly's overall Customer Service score rated by its users and customers.
About Brainly's Customer Service
Address
New York City, NY 10012
Website
http://brainly.com
Quick Insights into Brainly Customer Service
Brainly's Customer Service score was rated highest by African American/Black customers, and rated lowest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Brainly's Customer Service score.
Ranked Brainly Customer Service the Highest
Ranked Brainly Customer Service the Lowest
Brainly Customer Service Score by Gender
Male customers rated Brainly's Customer Service score 0.5 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Brainly.
Male
3/5
Female
2.5/5
Brainly Customer Service Score by Ethnicity
Brainly's Customer Service score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Brainly.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.8 | Caucasian | 1.8 |
African American/Black 3.8 | African American/Black | 3.8 |
Asian or Pacific Islander 2.6 | Asian or Pacific Islander | 2.6 |
Other 2.6 | Other | 2.6 |
Brainly Customer Service Score by Age
Brainly's Customer Service score was rated 3.2 stars by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Brainly.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.2 | 18-25 | 3.2 |
Brainly Customer Service Score by Usage
Brainly's Customer Service score was rated the highest by customers who have used Brainly's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Brainly Customer Service Score by Industry
Brainly's Customer Service score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Brainly Customer Service vs. Competitors
Compared to its competitors, Brainly's Customer Service score is rated right above Exampl.
| COMPANY | Customer Service Score | |
|---|---|---|
| Brainly | 3.1/5 |
| Exampl | N/A |
| Campuswire | N/A |
Unlock Brainly Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Brainly Customer Service vs. Competitors data and gain insights into your customers today.
Customer Service for Other Business and Consumer Services Brands
In the Business and Consumer Services industry, Brainly's Customer Service score is rated right above T-Mobile, and is preceded by Verizon.
Unlock Brainly Customer Service vs. Companies in Business and Consumer Services Data
VS
Sign Up for Brand Profile PRO to get the full Brainly Customer Service vs. Companies in Business and Consumer Services data and gain insights into your customers today.
Brainly as an Employer
3.3/5
Brainly has a 3.3/5 stars for its overall company culture rated by their employees
top
50%
Consumer vs. Employees
Brainly scored a -8 for Net Promoter Score and a 6 for Employee Net Promoter Score. NPS gauges how likely a customer of Brainly would recommend the brand to a friend. ENPS measures how likely Brainly employees would recommend working at Brainly to a friend.
Net Promoter Score
-8
NPS Score
| 39% | Promoters |
|---|---|
| 14% | Passive |
| 47% | Detractors |
Employee Net Promoter Score
6
eNPS Score
| 47% | Promoters |
|---|---|
| 12% | Passive |
| 41% | Detractors |
Global Ranking Snapshot
Brainly is ranked #949 in the Global Top 100 Brands. It ranks just behind IQVIA and just ahead of Ariat International.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
947 |  | Dolls Kill |  | Bobby Farahi | Retail |
948 |  | IQVIA |  | Ari Bousbib | Health and Wellness |
949 | | Brainly | | Michal Borkowski | Business and Consumer Services |
950 |  | Ariat International |  | Beth Cross | Retail |
951 |  | NASA |  | Jim Bridenstine | Automotive and Transportation |
952 |  | PatientPop |  | Luke Kervin | Health and Wellness |
953 |  | Parachute Home |  | Ariel Kaye | Retail |
Business and Consumer Services Ranking Snapshot
Brainly is ranked #170 in the Business and Consumer Services Industry. It ranks just behind Bread Financial and just ahead of CDW Corporation.
| RANK | COMPANY | Location | |
|---|---|---|---|
168 |  | Highspot | Seattle, WA |
169 |  | Bread Financial | Columbus, OH |
170 | | Brainly | New York City, NY |
171 |  | CDW Corporation | Vernon Hills, IL |
172 |  | WSP | Montreal, MO |
173 |  | Progressive Insurance | Cleveland, OH |
174 |  | Alstom |
