100
NPS
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Trademarkia
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About Trademarkia's Brand
Trademarkia is a visual search engine that enables its users to find trademark, domain, and corporate legal records. Among its major competitors, Trademarkia is ranked in 1st place for NPS while LegalZoom is 2nd, and KnowEm is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Trademarkia Ranking
- #1 / 4 of its competitors
Trademarkia NPS
Trademarkia's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Trademarkia's customers would recommend using the product based on a scale of -100 to 100.
Trademarkia Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Trademarkia NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2023 100 | Sep 2023 | 100 |
How Other Brands Compare
Trademarkia is ranked first for NPS among its competitors. LegalZoom and KnowEm come in second and third, with TrademarkNow coming in at #4.
Trademarkia |  LegalZoom |  KnowEm |  TrademarkNow | |
| Global Ranking | #- | #650 | #- | #- |
| NPS | 100 | 28 | - | - |
| Valuation Updated every 24 hours for public companies | - | $2.00B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Trademarkia NPS vs. Competitors
Compared to its competitors, Trademarkia's NPS is rated right above LegalZoom.
| COMPANY | NPS Score | |
|---|---|---|
| Trademarkia | 100 |
| LegalZoom | 28 |
Trademarkia Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Trademarkia users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Trademarkia Customer Loyalty vs. Competitors
Compared to its competitors, Trademarkia's Customer Loyalty score is rated right above LegalZoom.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Trademarkia | 100% |
| LegalZoom | 59% |
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Trademarkia Product Quality
5/5
Trademarkia has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Trademarkia Product Information
Trademarkia’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.trademarkia.com
- Company Size
- 51-200 Employees
Industry
Tech
AdTech
Big Data
Enterprise
SaaS
Trademarkia Product Quality vs. Competitors
Compared to its competitors, Trademarkia's Product Quality score is rated right above LegalZoom.
| COMPANY | Product Quality Score | |
|---|---|---|
| Trademarkia | 5/5 |
| LegalZoom | 3.3/5 |
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Trademarkia Pricing
Trademarkia ROI & Value For Money
5/5
Trademarkia has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Trademarkia Pricing vs. Competitors
Compared to its competitors, Trademarkia's ROI score is rated right above LegalZoom.
| COMPANY | Pricing Score | |
|---|---|---|
| Trademarkia | 5/5 |
| LegalZoom | 3.3/5 |
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Trademarkia Customer Satisfaction (CSAT)
Trademarkia Customer Satisfaction (CSAT) Score
100 / 100
Trademarkia has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Trademarkia Customer Satisfaction vs. Competitors
Compared to its competitors, Trademarkia's Customer Satisfaction score is rated right above LegalZoom.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Trademarkia | 100% |
| LegalZoom | 54% |
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Trademarkia Customer Service
5/5
Trademarkia has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Trademarkia's Customer Service
Address
1580 W El Camino Real, Suite 10, Mountain View, CA
Website
http://www.trademarkia.com
Trademarkia Customer Service vs. Competitors
Compared to its competitors, Trademarkia's Customer Service score is rated right above LegalZoom.
| COMPANY | Customer Service Score | |
|---|---|---|
| Trademarkia | 5/5 |
| LegalZoom | 3.5/5 |
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Consumer vs. Employees
Trademarkia scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Trademarkia would recommend the brand to a friend. ENPS measures how likely Trademarkia employees would recommend working at Trademarkia to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
