100
NPS
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Verafin
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About Verafin's Brand
Verafin provides compliance, anti-money laundering, and fraud detection software. Among its major competitors, Verafin is ranked in 1st place for NPS while Fiserv is 2nd, and Banker's Toolbox is 3rd.
Verafin Ranking
- #1 / 4 of its competitors
Verafin NPS
Verafin's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Verafin's customers would recommend using the product based on a scale of -100 to 100.
Verafin Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Verafin NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2023 100 | Nov 2023 | 100 |
How Other Brands Compare
Verafin is ranked first for NPS among its competitors. Fiserv and Banker's Toolbox come in second and third, with Actimize coming in at #4.
Verafin |  Fiserv |  Banker's Toolbox |  Actimize | |
| Global Ranking | #- | #319 | #- | #- |
| NPS | 100 | -12 | - | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $74.66B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Verafin NPS vs. Competitors
Compared to its competitors, Verafin's NPS is rated right above Banker's Toolbox.
| COMPANY | NPS Score | |
|---|---|---|
| Verafin | 100 |
| Banker's Toolbox | N/A |
| Fiserv | -12 |
Consumer vs. Employees
Verafin scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Verafin would recommend the brand to a friend. ENPS measures how likely Verafin employees would recommend working at Verafin to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
