-3
NPS
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Verisk Analytics
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About Verisk Analytics' Brand
Verisk Analytics enables risk-bearing businesses for better understand and manage their risks. Among its major competitors, Verisk Analytics is ranked in 2nd place for NPS while Supply AI is 1st, and Fiserv is 3rd.Their current market cap is $30.97B
Brand at a Glance
70%
Customer Loyalty
4/5
Product Quality
3.5/5
Pricing
3.6/5
Customer Service
Verisk Analytics Ranking
- #2 / 4 of its competitors
Verisk Analytics NPS
Verisk Analytics's Net Promoter Score (NPS) is a -3 with 46% Promoters, 5% Passives, and 49% Detractors. Net Promoter Score tracks whether Verisk Analytics's customers would recommend using the product based on a scale of -100 to 100.
Verisk Analytics Overall NPS
| 46% | Promoters |
|---|---|
| 5% | Passives |
| 49% | Detractors |
Verisk Analytics NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2023 -28 | Jan 2023 | -28 |
Feb 2023 -18 | Feb 2023 | -18 |
Mar 2023 -16 | Mar 2023 | -16 |
May 2023 -21 | May 2023 | -21 |
Oct 2023 -14 | Oct 2023 | -14 |
Nov 2023 -12 | Nov 2023 | -12 |
Feb 2024 -8 | Feb 2024 | -8 |
Mar 2024 -8 | Mar 2024 | -8 |
Dec 2024 -10 | Dec 2024 | -10 |
Mar 2025 -9 | Mar 2025 | -9 |
Apr 2025 -5 | Apr 2025 | -5 |
Dec 2025 -3 | Dec 2025 | -3 |
How Other Brands Compare
Verisk Analytics is ranked second for NPS among its competitors. Supply AI and Fiserv come in first and third, with Commerce Signals coming in at #4. Among those competitors, it is the third most valued company behind Fiserv.
Verisk Analytics |  Fiserv |  Supply AI |  Commerce Signals | |
| Global Ranking | #- | #319 | #- | #- |
| NPS | -3 | -12 | 100 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $30.97B | $74.66B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Verisk Analytics NPS by Gender
Male customers rated Verisk Analytics's NPS 68 points higher than Female customers.
Male
34
Verisk Analytics's NPS was rated 34 by Male customers on Comparably.
67%
Promoters
0%
Passives
33%
Detractors
Female
-34
Verisk Analytics's NPS was rated -34 by Female customers on Comparably.
33%
Promoters
0%
Passives
67%
Detractors
Verisk Analytics NPS by Ethnicity
Verisk Analytics's NPS was rated 100 points by Asian or Pacific Islander customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 100 | Asian or Pacific Islander | 100 |
Verisk Analytics NPS by Age
Verisk Analytics's NPS was rated -34 points by customers ages 41-45 on Comparably.
Verisk Analytics NPS by Usage
Verisk Analytics's NPS was rated the highest by customers who have used Verisk Analytics's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 0 | Less than 1 Year | 0 |
Over 10 Years 34 | Over 10 Years | 34 |
Verisk Analytics NPS vs. Competitors
Compared to its competitors, Verisk Analytics's NPS is rated right above Fiserv, and is preceded by Wood Mackenzie.
| COMPANY | NPS Score | |
|---|---|---|
| Supply AI | 100 |
| Commerce Signals | N/A |
 | Wood Mackenzie | N/A |
| Verisk Analytics | -3 |
| Fiserv | -12 |
Verisk Analytics Customer Loyalty
70%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
70% of Verisk Analytics users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Verisk Analytics Customer Loyalty Score by Gender
Female customers rated Verisk Analytics's Customer Loyalty score 15% higher than Male customers.
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Male
55%
Yes
Female
70%
Yes
Verisk Analytics Customer Loyalty Score by Ethnicity
Verisk Analytics's Customer Loyalty score was rated 70% by Asian or Pacific Islander customers on Comparably.
% who answered "Yes"
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70
out of 100
Asian or Pacific Islander
Verisk Analytics Customer Loyalty Score by Age
Verisk Analytics's Customer Loyalty score was rated 10% by customers ages 41-45 on Comparably.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
41-45 10% | 41-45 | 10% |
Verisk Analytics Customer Loyalty Score by Usage
Verisk Analytics's Customer Loyalty score was rated the highest by customers who have used Verisk Analytics's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Verisk Analytics Customer Loyalty Score by Industry
Verisk Analytics's Customer Loyalty score was rated 40% by Tech industry customers.
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Verisk Analytics Customer Loyalty vs. Competitors
Compared to its competitors, Verisk Analytics's Customer Loyalty score is rated right above Commerce Signals, and is preceded by Fiserv.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Supply AI | 100% |
| Fiserv | 76% |
| Verisk Analytics | 70% |
| Commerce Signals | N/A |
| Wood Mackenzie | N/A |
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Verisk Analytics Product Quality
4/5
Verisk Analytics has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Verisk Analytics Product Information
Verisk Analytics’s product quality score is a 4 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Verisk Analytics's product the highest.
- Website
- http://www.verisk.com/
- Company Size
- 5,001-10,000 Employees
Industry
Tech
Analytics
Enterprise
Small Business Services
Quick Insights into Verisk Analytics Product Quality
Verisk Analytics's Product Quality score was rated highest by customers who have used Verisk Analytics's products/services for Over 10 Years, and rated lowest by Male customers.
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Ranked Verisk Analytics Product Quality the Highest
Ranked Verisk Analytics Product Quality the Lowest
Verisk Analytics Product Quality Score by Gender
Female customers rated Verisk Analytics's Product Quality score 0.5 stars higher than Male customers.
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Male
3.6/5
Female
4.1/5
Verisk Analytics Product Quality Score by Ethnicity
Verisk Analytics's Product Quality score was rated 4 stars by Asian or Pacific Islander customers on Comparably.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 4 | Asian or Pacific Islander | 4 |
Verisk Analytics Product Quality Score by Age
Verisk Analytics's Product Quality score was rated 2.3 stars by customers ages 41-45 on Comparably.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
41-45 2.3 | 41-45 | 2.3 |
Verisk Analytics Product Quality Score by Usage
Verisk Analytics's Product Quality score was rated the highest by customers who have used Verisk Analytics's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Verisk Analytics Product Quality Score by Industry
Verisk Analytics's Product Quality score was rated 3.8 stars by Tech industry customers.
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Verisk Analytics Product Quality vs. Competitors
Compared to its competitors, Verisk Analytics's Product Quality score is rated right above Fiserv, and is preceded by Supply AI.
| COMPANY | Product Quality Score | |
|---|---|---|
| Supply AI | 4/5 |
| Verisk Analytics | 4/5 |
| Fiserv | 3.3/5 |
| Commerce Signals | N/A |
| Wood Mackenzie | N/A |
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Verisk Analytics Pricing
Verisk Analytics ROI & Value For Money
3.5/5
Verisk Analytics has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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Verisk Analytics Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into Verisk Analytics ROI
Verisk Analytics's ROI score was rated highest by Asian or Pacific Islander customers, and rated lowest by Male customers.
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Ranked Verisk Analytics ROI the Highest
Ranked Verisk Analytics ROI the Lowest
Verisk Analytics ROI Score by Gender
Female customers rated Verisk Analytics's ROI score 0.4 stars higher than Male customers.
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Male
3.4/5
Female
3.8/5
Verisk Analytics ROI Score by Ethnicity
Verisk Analytics's ROI score was rated 4.1 stars by Asian or Pacific Islander customers on Comparably.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 4.1 | Asian or Pacific Islander | 4.1 |
Verisk Analytics ROI Score by Age
Verisk Analytics's ROI score was rated 2.3 stars by customers ages 41-45 on Comparably.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
41-45 2.3 | 41-45 | 2.3 |
Verisk Analytics ROI Score by Usage
Verisk Analytics's ROI score was rated the highest by customers who have used Verisk Analytics's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Verisk Analytics ROI Score by Industry
Verisk Analytics's ROI score was rated 3.8 stars by Tech industry customers.
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Verisk Analytics Pricing vs. Competitors
Compared to its competitors, Verisk Analytics's ROI score is rated right above Fiserv, and is preceded by Supply AI.
| COMPANY | Pricing Score | |
|---|---|---|
| Supply AI | 5/5 |
| Verisk Analytics | 3.5/5 |
| Fiserv | 2.9/5 |
| Commerce Signals | N/A |
| Wood Mackenzie | N/A |
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Verisk Analytics Customer Satisfaction (CSAT)
Verisk Analytics Customer Satisfaction (CSAT) Score
72 / 100
Verisk Analytics has an overall Customer Satisfaction score of 72 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
48%
Satisfied
24%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
8%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Verisk Analytics Customer Satisfaction
Verisk Analytics's Customer Satisfaction score was rated highest by Asian or Pacific Islander customers, and rated lowest by customers who have used Verisk Analytics's products/services for Over 10 Years.
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Ranked Verisk Analytics Customer Satisfaction the Highest
Ranked Verisk Analytics Customer Satisfaction the Lowest
Verisk Analytics Customer Satisfaction Score by Gender
Male customers rated Verisk Analytics's Customer Satisfaction score 13 points higher than Female customers.
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80 / 100
MaleVery Satisfied | 20% | |
|---|---|---|
Satisfied | 60% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 20% | |
Very Dissatisfied | 0% |
67 / 100
FemaleVery Satisfied | 67% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 33% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Verisk Analytics Customer Satisfaction Score by Ethnicity
CSAT according to Asian or Pacific Islander
Verisk Analytics' Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.
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100 / 100
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
Verisk Analytics Customer Satisfaction Score by Usage
Verisk Analytics's Customer Satisfaction score was rated the highest by customers who have used Verisk Analytics's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.
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Verisk Analytics Customer Satisfaction Score by Industry
Verisk Analytics's Customer Satisfaction score was rated 67 points by Tech industry customers.
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}Verisk Analytics Customer Satisfaction vs. Competitors
Compared to its competitors, Verisk Analytics's Customer Satisfaction score is rated right above Fiserv.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Verisk Analytics | 72% |
| Fiserv | 48% |
| Supply AI | 0% |
| Commerce Signals | 0% |
| Wood Mackenzie | 0% |
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Verisk Analytics Customer Service
3.6/5
Verisk Analytics has an overall Customer Service score of 3.6 out of 5 stars rated by its users and customers.
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About Verisk Analytics's Customer Service
Address
Jersey City, NJ 07310
Website
http://www.verisk.com/
Phone Number
(201) 469-3000
Verisk Analytics's Social Links
Quick Insights into Verisk Analytics Customer Service
Verisk Analytics's Customer Service score was rated highest by Asian or Pacific Islander customers, and rated lowest by Male customers.
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Ranked Verisk Analytics Customer Service the Highest
Ranked Verisk Analytics Customer Service the Lowest
Verisk Analytics Customer Service Score by Gender
Female customers rated Verisk Analytics's Customer Service score 0.7 stars higher than Male customers.
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Male
3.1/5
Female
3.8/5
Verisk Analytics Customer Service Score by Ethnicity
Verisk Analytics's Customer Service score was rated 4.1 stars by Asian or Pacific Islander customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Verisk Analytics.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Asian or Pacific Islander 4.1 | Asian or Pacific Islander | 4.1 |
Verisk Analytics Customer Service Score by Age
Verisk Analytics's Customer Service score was rated 2.3 stars by customers ages 41-45 on Comparably.
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0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
41-45 2.3 | 41-45 | 2.3 |
Verisk Analytics Customer Service Score by Usage
Verisk Analytics's Customer Service score was rated the highest by customers who have used Verisk Analytics's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.
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Verisk Analytics Customer Service Score by Industry
Verisk Analytics's Customer Service score was rated 3.8 stars by Tech industry customers.
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Verisk Analytics Customer Service vs. Competitors
Compared to its competitors, Verisk Analytics's Customer Service score is rated right above Fiserv, and is preceded by Supply AI.
| COMPANY | Customer Service Score | |
|---|---|---|
| Supply AI | 4.5/5 |
| Verisk Analytics | 3.6/5 |
| Fiserv | 3.1/5 |
| Commerce Signals | N/A |
| Wood Mackenzie | N/A |
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Verisk Analytics as an Employer
3.6/5
Verisk Analytics has a 3.6/5 stars for its overall company culture rated by their employees
top
15%
Consumer vs. Employees
Verisk Analytics scored a -3 for Net Promoter Score and a 3 for Employee Net Promoter Score. NPS gauges how likely a customer of Verisk Analytics would recommend the brand to a friend. ENPS measures how likely Verisk Analytics employees would recommend working at Verisk Analytics to a friend.
Net Promoter Score
-3
NPS Score
| 46% | Promoters |
|---|---|
| 5% | Passive |
| 49% | Detractors |
Employee Net Promoter Score
3
eNPS Score
| 39% | Promoters |
|---|---|
| 25% | Passive |
| 36% | Detractors |
