

Veritone has created aiWARE - the Operating System for Artificial Intelligence - to transform and analyze audio, video and text into actionable insights. Among its major competitors, Veritone is ranked in 1st place for NPS while Alteryx is 2nd, and Amazon is 3rd.Their current market cap is $164.98M
Veritone's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Veritone's customers would recommend using the product based on a scale of -100 to 100.
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
| Summary | Date | Score |
|---|---|---|
Nov 2020 100 | Nov 2020 | 100 |
Jan 2021 100 | Jan 2021 | 100 |
Veritone is ranked first for NPS among its competitors. Alteryx and Amazon come in second and third, with Tubular Labs coming in at #4. Among those competitors, it is the third most valued company behind Amazon.
![]() Veritone | ![]() Amazon | ![]() Alteryx | ![]() Tubular Labs | |
| Global Ranking | #- | #9 | #768 | #- |
| NPS | 100 | 49 | 60 | 0 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $164.98M | $1.64T | $6.62B | $60.00M |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Compared to its competitors, Veritone's NPS is rated right above Alteryx.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Veritone | 100 |
![]() | Alteryx | 60 |
![]() | Amazon | 49 |
![]() | Tubular Labs | 0 |
![]() | Alpine Data Labs | N/A |
![]() | Graymeta | N/A |
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Veritone users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Compared to its competitors, Veritone's Customer Loyalty score is rated right above Amazon.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Veritone | 100% |
![]() | Amazon | 89% |
![]() | Alteryx | 83% |
![]() | Tubular Labs | 73% |
![]() | Alpine Data Labs | N/A |
![]() | Graymeta | N/A |
Veritone has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Veritone serves markets in the United States, Canada, and United Kingdom. Veritone supports Web devices and offers products for small, medium, and large sized businesses.
Veritone’s product quality score is a 5 out of 5 as rated by its users and customers.
Compared to its competitors, Veritone's Product Quality score is rated right above Alteryx.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Veritone | 5/5 |
![]() | Alteryx | 4.4/5 |
![]() | Amazon | 4.2/5 |
![]() | Tubular Labs | 3.3/5 |
![]() | Alpine Data Labs | N/A |
![]() | Graymeta | N/A |
Veritone has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
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Veritone has a pricing structure that accommodates small, medium, and large businesses.
Compared to its competitors, Veritone's ROI score is rated right above Alteryx.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Veritone | 4.5/5 |
![]() | Alteryx | 4.2/5 |
![]() | Amazon | 4.1/5 |
![]() | Tubular Labs | 3.4/5 |
![]() | Alpine Data Labs | N/A |
![]() | Graymeta | N/A |
Veritone has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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575 ANTON BLVD SUITE 100, Costa Mesa, CA 92626
https://veritone.com
8885071737
Compared to its competitors, Veritone's Customer Service score is rated right above Amazon.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Veritone | 5/5 |
![]() | Amazon | 4.2/5 |
![]() | Alteryx | 4.1/5 |
![]() | Tubular Labs | 3.5/5 |
![]() | Alpine Data Labs | N/A |
![]() | Graymeta | N/A |
Veritone has a 4.6/5 stars for its overall company culture rated by their employees

Veritone scored a 100 for Net Promoter Score and a 58 for Employee Net Promoter Score. NPS gauges how likely a customer of Veritone would recommend the brand to a friend. ENPS measures how likely Veritone employees would recommend working at Veritone to a friend.
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
| 67% | Promoters |
|---|---|
| 24% | Passive |
| 9% | Detractors |