Veritone NPS & Customer Reviews | Comparably
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About Veritone's Brand

Veritone has created aiWARE - the Operating System for Artificial Intelligence - to transform and analyze audio, video and text into actionable insights. Among its major competitors, Veritone is ranked in 1st place for NPS while Alteryx is 2nd, and Amazon is 3rd.Their current market cap is $164.98M

Brand at a Glance

100%
Customer Loyalty
5/5
Product Quality
4.5/5
Pricing
5/5
Customer Service

Veritone Ranking

Veritone NPS

Veritone's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Veritone's customers would recommend using the product based on a scale of -100 to 100.

Veritone Overall NPS

100
NPS
100%Promoters
0%Passives
0%Detractors
Veritone Overall NPS

Veritone NPS Trend

-100
-50
0
50
100
Nov 2020
100
Nov 2020100
Jan 2021
100
Jan 2021100

How Other Brands Compare

Veritone is ranked first for NPS among its competitors. Alteryx and Amazon come in second and third, with Tubular Labs coming in at #4. Among those competitors, it is the third most valued company behind Amazon.

Veritone's Logo
Veritone
Amazon's Logo
Amazon
Alteryx's Logo
Alteryx
Tubular Labs' Logo
Tubular Labs
Global Ranking#-#9#768#-
NPS10049600
Social Sentiment Calculated by analyzing social media and other online mentions-Neutral--
Valuation Updated every 24 hours for public companies$164.98M$1.64T$6.62B$60.00M

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Veritone NPS vs. Competitors

Compared to its competitors, Veritone's NPS is rated right above Alteryx.

Veritone Customer Loyalty

100%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

100% of Veritone users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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100
100%
0
0%
Veritone Customer Loyalty

Veritone Customer Loyalty vs. Competitors

Compared to its competitors, Veritone's Customer Loyalty score is rated right above Amazon.

COMPANYCustomer Loyalty Score
Veritone100%
Amazon89%
Alteryx83%
Tubular Labs73%
Alpine Data LabsN/A
GraymetaN/A

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Veritone Product Quality

5/5

Veritone has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.

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Veritone Product Information

Veritone serves markets in the United States, Canada, and United Kingdom. Veritone supports Web devices and offers products for small, medium, and large sized businesses.

Veritone’s product quality score is a 5 out of 5 as rated by its users and customers.

Website
https://veritone.com
Company Size
201-500 Employees

Industry

Tech
AI, Big Data and Analytics
AdTech
Analytics

Languages Supported

English

Veritone Product Quality vs. Competitors

Compared to its competitors, Veritone's Product Quality score is rated right above Alteryx.

COMPANYProduct Quality Score
Veritone5/5
Alteryx4.4/5
Amazon4.2/5
Tubular Labs3.3/5
Alpine Data LabsN/A
GraymetaN/A

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Veritone Pricing

Veritone ROI & Value For Money

4.5/5

Veritone has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.

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Veritone Pricing Plans

Veritone has a pricing structure that accommodates small, medium, and large businesses.

Who Uses Veritone?

Small Businesses
Medium Businesses
Large Enterprises

Veritone Pricing vs. Competitors

Compared to its competitors, Veritone's ROI score is rated right above Alteryx.

COMPANYPricing Score
Veritone4.5/5
Alteryx4.2/5
Amazon4.1/5
Tubular Labs3.4/5
Alpine Data LabsN/A
GraymetaN/A

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Veritone Customer Service

5/5

Veritone has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.

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About Veritone's Customer Service

Address

575 ANTON BLVD SUITE 100, Costa Mesa, CA 92626


Website

https://veritone.com


Phone Number

8885071737

Veritone Customer Service vs. Competitors

Compared to its competitors, Veritone's Customer Service score is rated right above Amazon.

COMPANYCustomer Service Score
Veritone5/5
Amazon4.2/5
Alteryx4.1/5
Tubular Labs3.5/5
Alpine Data LabsN/A
GraymetaN/A

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Veritone as an Employer

4.6/5

Veritone has a 4.6/5 stars for its overall company culture rated by their employees

  Veritone CEO
top
5%
CEO of Veritone

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Veritone scored a 100 for Net Promoter Score and a 58 for Employee Net Promoter Score. NPS gauges how likely a customer of Veritone would recommend the brand to a friend. ENPS measures how likely Veritone employees would recommend working at Veritone to a friend.

Net Promoter Score

100
NPS Score
100%Promoters
0%Passive
0%Detractors

Employee Net Promoter Score

58
eNPS Score
67%Promoters
24%Passive
9%Detractors

Global Ranking Snapshot

RANKCOMPANYCEOINDUSTRY
1
Costco  Costco CEO
W. Craig Jelinek
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2
Peloton  Peloton CEO
Barry McCarthy
Health and Wellness
3
Chick-fil-A  Chick-fil-A CEO
Dan Cathy
Food and Beverages
4
Netflix  Netflix CEO
Ted Sarandos
Media and Entertainment
5
Apple  Apple CEO
Timothy Cook
Tech
6
Nike  Nike CEO
John Donahoe
Fashion and Beauty
7
Target  Target CEO
Brian Cornell
Retail