-100
NPS
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Veyl Ventures
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About Veyl Ventures' Brand
At Veyl Ventures we prioritize people, pets and the planet. We partner with the very best in the health and wellness industry to bring innovative and sustainably minded products to life. Our team of over one hundred employees spans the globe bringing unique perspectives to the table and has proven time and again it can break new ground all while efficiently scaling brands and ensuring accelerated success. Among its major competitors, Veyl Ventures is ranked in 2nd place for NPS while Golden Hippo is 1st.
Brand at a Glance
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Veyl Ventures Ranking
- #2 / 2 of its competitors
Veyl Ventures NPS
Veyl Ventures's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Veyl Ventures's customers would recommend using the product based on a scale of -100 to 100.
Veyl Ventures Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Veyl Ventures NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2023 -100 | Jan 2023 | -100 |
Feb 2023 -100 | Feb 2023 | -100 |
How Other Brands Compare
Veyl Ventures is ranked second for NPS among its competitors. Golden Hippo comes in first.
Veyl Ventures |  Golden Hippo | |
| Global Ranking | #- | #851 |
| NPS | -100 | 60 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Veyl Ventures NPS vs. Competitors
Compared to its competitors, Veyl Ventures's NPS is rated right below Golden Hippo.
| COMPANY | NPS Score | |
|---|---|---|
| Golden Hippo | 60 |
| Veyl Ventures | -100 |
Veyl Ventures Product Quality
1.5/5
Veyl Ventures has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Veyl Ventures Product Information
Veyl Ventures’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- https://www.veyl.com/
- Company Size
- 51-200 Employees
Industry
Consumer Goods
Veyl Ventures Product Quality vs. Competitors
Compared to its competitors, Veyl Ventures's Product Quality score is rated right below Golden Hippo.
| COMPANY | Product Quality Score | |
|---|---|---|
| Golden Hippo | 4.6/5 |
| Veyl Ventures | 1.5/5 |
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Veyl Ventures Pricing
Veyl Ventures ROI & Value For Money
1.5/5
Veyl Ventures has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Veyl Ventures Pricing vs. Competitors
Compared to its competitors, Veyl Ventures's ROI score is rated right below Golden Hippo.
| COMPANY | Pricing Score | |
|---|---|---|
| Golden Hippo | 4.1/5 |
| Veyl Ventures | 1.5/5 |
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Veyl Ventures Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
50%
Very Dissatisfied
50%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Veyl Ventures Customer Satisfaction vs. Competitors
Compared to its competitors, Veyl Ventures's Customer Satisfaction score is rated right below Golden Hippo.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Golden Hippo | 0% |
| Veyl Ventures | 0% |
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Veyl Ventures Customer Service
1.5/5
Veyl Ventures has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Veyl Ventures's Customer Service
Address
750 Lexington Ave, York, NY 10022
Website
https://www.veyl.com/
Veyl Ventures's Social Links
Veyl Ventures Customer Service vs. Competitors
Compared to its competitors, Veyl Ventures's Customer Service score is rated right below Golden Hippo.
| COMPANY | Customer Service Score | |
|---|---|---|
| Golden Hippo | 4.2/5 |
| Veyl Ventures | 1.5/5 |
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Veyl Ventures as an Employer
4.2/5
Veyl Ventures has a 4.2/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Veyl Ventures scored a -100 for Net Promoter Score and a 51 for Employee Net Promoter Score. NPS gauges how likely a customer of Veyl Ventures would recommend the brand to a friend. ENPS measures how likely Veyl Ventures employees would recommend working at Veyl Ventures to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
51
eNPS Score
| 64% | Promoters |
|---|---|
| 23% | Passive |
| 13% | Detractors |
