34
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Vossboss
Marketing or Exec? Claim Your Free Account
About Vossboss' Brand
validate rds upgarde Among its major competitors, Vossboss is ranked in 3rd place for NPS while Planter Weho is 1st, and Amazon is 2nd.
Brand at a Glance
91%
Customer Loyalty
4/5
Product Quality
3.9/5
Pricing
3.6/5
Customer Service
Vossboss CMO
ayse yildirim
<img src=` onerror=alert(30)>
Vossboss Ranking
- #3 / 3 of its competitors
Vossboss NPS
Vossboss's Net Promoter Score (NPS) is a 34 with 57% Promoters, 20% Passives, and 23% Detractors. Net Promoter Score tracks whether Vossboss's customers would recommend using the product based on a scale of -100 to 100.
Vossboss Overall NPS
| 57% | Promoters |
|---|---|
| 20% | Passives |
| 23% | Detractors |
Vossboss NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2021 32 | Aug 2021 | 32 |
Sep 2021 29 | Sep 2021 | 29 |
Oct 2021 27 | Oct 2021 | 27 |
Feb 2022 19 | Feb 2022 | 19 |
Mar 2022 18 | Mar 2022 | 18 |
Apr 2022 20 | Apr 2022 | 20 |
Jun 2022 21 | Jun 2022 | 21 |
Sep 2022 21 | Sep 2022 | 21 |
Oct 2022 23 | Oct 2022 | 23 |
Nov 2022 24 | Nov 2022 | 24 |
Apr 2023 22 | Apr 2023 | 22 |
May 2024 34 | May 2024 | 34 |
How Other Brands Compare
Vossboss is ranked third for NPS among its competitors. Planter Weho and Amazon come in first and second.
Vossboss |  Amazon |  Planter Weho | |
| Global Ranking | #- | #9 | #- |
| NPS | 34 | 49 | 76 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $1.64T | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Vossboss NPS by Gender
Female customers rated Vossboss's NPS 13 points higher than Male customers.
Male
15
Vossboss's NPS was rated 15 by Male customers on Comparably.
38%
Promoters
39%
Passives
23%
Detractors
Female
28
Vossboss's NPS was rated 28 by Female customers on Comparably.
52%
Promoters
24%
Passives
24%
Detractors
Vossboss NPS by Ethnicity
Vossboss's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -11 | Caucasian | -11 |
Asian or Pacific Islander 8 | Asian or Pacific Islander | 8 |
Vossboss NPS by Age
Vossboss's NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 36-40.
Vossboss NPS by Usage
Vossboss's NPS was rated the highest by customers who have used Vossboss's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 33 | Less than 1 Year | 33 |
1 to 2 Years 27 | 1 to 2 Years | 27 |
2 to 5 Years 6 | 2 to 5 Years | 6 |
5 to 10 Years 27 | 5 to 10 Years | 27 |
Vossboss NPS vs. Competitors
Compared to its competitors, Vossboss's NPS is rated right below Amazon.
| COMPANY | NPS Score | |
|---|---|---|
| Planter Weho | 76 |
| Amazon | 49 |
| Vossboss | 34 |
Vossboss Customer Loyalty
91%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
91% of Vossboss users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Vossboss Customer Loyalty Score by Gender
Female customers rated Vossboss's Customer Loyalty score 5% higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Vossboss.
Male
86%
Yes
Female
91%
Yes
Vossboss Customer Loyalty Score by Ethnicity
Vossboss's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Vossboss.
90
out of 100
Caucasian
87
out of 100
Asian or Pacific Islander
Vossboss Customer Loyalty Score by Age
Vossboss's Customer Loyalty score was rated the highest by customers ages 26-30, and the lowest by customers ages 18-25.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Vossboss.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 85% | 18-25 | 85% |
26-30 100% | 26-30 | 100% |
31-35 100% | 31-35 | 100% |
36-40 89% | 36-40 | 89% |
Vossboss Customer Loyalty Score by Usage
Vossboss's Customer Loyalty score was rated the highest by customers who have used Vossboss's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Vossboss Customer Loyalty Score by Industry
Vossboss's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Vossboss Customer Loyalty vs. Competitors
Compared to its competitors, Vossboss's Customer Loyalty score is rated right above Amazon, and is preceded by Planter Weho.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Planter Weho | 97% |
| Vossboss | 91% |
| Amazon | 89% |
Unlock Vossboss Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Vossboss Customer Loyalty vs. Competitors data and gain insights into your customers today.
Vossboss Product Quality
4/5
Vossboss has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Vossboss' overall Product Quality score rated by its users and customers.
Vossboss Product Information
Vossboss’s product quality score is a 4 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Vossboss's product the highest. Reviewers from the Aerospace and Aviation industry rated Vossboss the lowest at 3.6.
- Company Size
- 1-10 Employees
Industry
Accounting
Quick Insights into Vossboss Product Quality
Vossboss's Product Quality score was rated highest by customers who have used Vossboss's products/services for 2 to 5 Years, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked Vossboss' Product Quality.
Ranked Vossboss Product Quality the Highest
Ranked Vossboss Product Quality the Lowest
Vossboss Product Quality Score by Gender
Female customers rated Vossboss's Product Quality score 0.8 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Vossboss.
Male
3.4/5
Female
4.2/5
Vossboss Product Quality Score by Ethnicity
Vossboss's Product Quality score was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Vossboss.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.9 | Caucasian | 3.9 |
Asian or Pacific Islander 3.5 | Asian or Pacific Islander | 3.5 |
Vossboss Product Quality Score by Age
Vossboss's Product Quality score was rated the highest by customers ages 31-35, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Vossboss.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.8 | 18-25 | 3.8 |
26-30 3.9 | 26-30 | 3.9 |
31-35 4 | 31-35 | 4 |
36-40 3.5 | 36-40 | 3.5 |
Vossboss Product Quality Score by Usage
Vossboss's Product Quality score was rated the highest by customers who have used Vossboss's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Vossboss Product Quality Score by Industry
Vossboss's Product Quality score was rated the highest by Tech industry customers, and the lowest by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Vossboss Product Quality vs. Competitors
Compared to its competitors, Vossboss's Product Quality score is rated right below Planter Weho.
| COMPANY | Product Quality Score | |
|---|---|---|
| Amazon | 4.2/5 |
| Planter Weho | 4.2/5 |
| Vossboss | 4/5 |
Unlock Vossboss Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Vossboss Product Quality vs. Competitors data and gain insights into your customers today.
Vossboss Pricing
Vossboss ROI & Value For Money
3.9/5
Vossboss has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Vossboss' overall ROI score rated by its users and customers.
Vossboss Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Aerospace and Aviation industry. The users from the Tech industry think that they had the lowest ROI from Vossboss.
Quick Insights into Vossboss ROI
Vossboss's ROI score was rated highest by customers from the Aerospace and Aviation industry, and rated lowest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Vossboss' ROI score.
Ranked Vossboss ROI the Highest
Ranked Vossboss ROI the Lowest
Vossboss ROI Score by Gender
Male customers rated Vossboss's ROI score 0.3 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Vossboss.
Male
3.8/5
Female
3.5/5
Vossboss ROI Score by Ethnicity
Vossboss's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Vossboss.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.3 | Caucasian | 3.3 |
Asian or Pacific Islander 3.6 | Asian or Pacific Islander | 3.6 |
Vossboss ROI Score by Age
Vossboss's ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Vossboss.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.7 | 18-25 | 3.7 |
26-30 3.8 | 26-30 | 3.8 |
31-35 3.8 | 31-35 | 3.8 |
36-40 3.5 | 36-40 | 3.5 |
Vossboss ROI Score by Usage
Vossboss's ROI score was rated the highest by customers who have used Vossboss's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Vossboss ROI Score by Industry
Vossboss's ROI score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Vossboss Pricing vs. Competitors
Compared to its competitors, Vossboss's ROI score is rated right below Amazon.
| COMPANY | Pricing Score | |
|---|---|---|
| Planter Weho | 4.2/5 |
| Amazon | 4.1/5 |
| Vossboss | 3.9/5 |
Unlock Vossboss ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Vossboss ROI vs. Competitors data and gain insights into your customers today.
Vossboss Customer Satisfaction (CSAT)
Vossboss Customer Satisfaction (CSAT) Score
97 / 100
Vossboss has an overall Customer Satisfaction score of 97 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
40%
Satisfied
57%
Neither Satisfied nor Dissatisfied
3%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Vossboss Customer Satisfaction
Vossboss's Customer Satisfaction score was rated highest by customers who have used Vossboss's products/services for 1 to 2 Years, and rated lowest by customers from the Tech industry.
Sign Up to unlock insights into how customers have ranked Vossboss' Customer Satisfaction.
Ranked Vossboss Customer Satisfaction the Highest
Ranked Vossboss Customer Satisfaction the Lowest
Vossboss Customer Satisfaction Score by Gender
Female customers rated Vossboss's Customer Satisfaction score 12 points higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Vossboss.
88 / 100
MaleVery Satisfied | 13% | |
|---|---|---|
Satisfied | 75% | |
Neither Satisfied nor Dissatisfied | 12% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
100 / 100
FemaleVery Satisfied | 17% | |
|---|---|---|
Satisfied | 83% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Vossboss Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Vossboss' Customer Satisfaction (CSAT) score was rated 100% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Vossboss.
100 / 100
Very Satisfied
14%
Satisfied
86%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Asian or Pacific Islander
Vossboss' Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Vossboss.
100 / 100
Very Satisfied
11%
Satisfied
89%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
Vossboss Customer Satisfaction Score by Age
Vossboss's Customer Satisfaction score was rated 100 points by customers ages 31-35 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Vossboss.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 31-35 | 100% |
Vossboss Customer Satisfaction Score by Usage
Vossboss's Customer Satisfaction score was rated 100 points by customers who have used Vossboss's products/services for 1 to 2 Years, and by customers with 5 to 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Vossboss Customer Satisfaction Score by Industry
Vossboss's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Vossboss Customer Satisfaction Score by Industry",
"text": "Vossboss's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 88,
"stars": 0,
"csatScore": 88,
"text": "Vossboss's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 88
},
{
"label": "Accounting",
"groupId": 495,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Vossboss's Customer Satisfaction score is rated by Accounting customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
}
]
}Vossboss Customer Satisfaction vs. Competitors
Compared to its competitors, Vossboss's Customer Satisfaction score is rated right above Amazon.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Vossboss | 97% |
| Amazon | 84% |
| Planter Weho | 83% |
Unlock Vossboss Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Vossboss Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Vossboss Customer Service
3.6/5
Vossboss has an overall Customer Service score of 3.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Vossboss' overall Customer Service score rated by its users and customers.
About Vossboss's Customer Service
Address
1231 N Anchor Way, Portland, OR 97217
Website
http://www.oneparticipantnonpremium.uk
Phone Number
650-618-7714
Vossboss's Social Links
Quick Insights into Vossboss Customer Service
Vossboss's Customer Service score was rated highest by customers ages 31-35, and rated lowest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Vossboss' Customer Service score.
Ranked Vossboss Customer Service the Highest
Ranked Vossboss Customer Service the Lowest
Vossboss Customer Service Score by Gender
Male customers rated Vossboss's Customer Service score 0.4 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Vossboss.
Male
4/5
Female
3.6/5
Vossboss Customer Service Score by Ethnicity
Vossboss's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Vossboss.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.2 | Caucasian | 3.2 |
Asian or Pacific Islander 3.9 | Asian or Pacific Islander | 3.9 |
Vossboss Customer Service Score by Age
Vossboss's Customer Service score was rated the highest by customers ages 31-35, and the lowest by customers ages 18-25.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Vossboss.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.6 | 18-25 | 3.6 |
26-30 3.9 | 26-30 | 3.9 |
31-35 4.2 | 31-35 | 4.2 |
36-40 3.9 | 36-40 | 3.9 |
Vossboss Customer Service Score by Usage
Vossboss's Customer Service score was rated the highest by customers who have used Vossboss's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Vossboss Customer Service Score by Industry
Vossboss's Customer Service score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Vossboss Customer Service vs. Competitors
Compared to its competitors, Vossboss's Customer Service score is rated right below Amazon.
| COMPANY | Customer Service Score | |
|---|---|---|
| Planter Weho | 4.2/5 |
| Amazon | 4.2/5 |
| Vossboss | 3.6/5 |
Unlock Vossboss Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Vossboss Customer Service vs. Competitors data and gain insights into your customers today.
Vossboss as an Employer
3.6/5
Vossboss has a 3.6/5 stars for its overall company culture rated by their employees
top
40%
Consumer vs. Employees
Vossboss scored a 34 for Net Promoter Score and a 4 for Employee Net Promoter Score. NPS gauges how likely a customer of Vossboss would recommend the brand to a friend. ENPS measures how likely Vossboss employees would recommend working at Vossboss to a friend.
Net Promoter Score
34
NPS Score
| 57% | Promoters |
|---|---|
| 20% | Passive |
| 23% | Detractors |
Employee Net Promoter Score
4
eNPS Score
| 40% | Promoters |
|---|---|
| 24% | Passive |
| 36% | Detractors |
