100
NPS
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Web South Solutions
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About Web South Solutions' Brand
Web Design Company Among its major competitors, Web South Solutions is ranked in 1st place for NPS while Confluent is 2nd, and Synoris Technology is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4/5
Pricing
4/5
Customer Service
Web South Solutions Ranking
- #1 / 3 of its competitors
Web South Solutions NPS
Web South Solutions's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Web South Solutions's customers would recommend using the product based on a scale of -100 to 100.
Web South Solutions Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Web South Solutions NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2024 100 | Jan 2024 | 100 |
How Other Brands Compare
Web South Solutions is ranked first for NPS among its competitors. Confluent and Synoris Technology come in second and third.
Web South Solutions |  Confluent |  Synoris Technology | |
| Global Ranking | #- | #551 | #- |
| NPS | 100 | 34 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $2.50B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Web South Solutions NPS vs. Competitors
Compared to its competitors, Web South Solutions's NPS is rated right above Confluent.
| COMPANY | NPS Score | |
|---|---|---|
| Web South Solutions | 100 |
| Confluent | 34 |
Web South Solutions Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Web South Solutions users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Web South Solutions Customer Loyalty vs. Competitors
Compared to its competitors, Web South Solutions's Customer Loyalty score is rated right above Confluent.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Web South Solutions | 100% |
| Confluent | 78% |
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Web South Solutions Product Quality
5/5
Web South Solutions has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Web South Solutions Product Information
Web South Solutions’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://websouthsolutions.com
- Company Size
- 1-10 Employees
Industry
Tech
Content
Web South Solutions Product Quality vs. Competitors
Compared to its competitors, Web South Solutions's Product Quality score is rated right above Confluent.
| COMPANY | Product Quality Score | |
|---|---|---|
| Web South Solutions | 5/5 |
| Confluent | 4/5 |
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Web South Solutions Pricing
Web South Solutions ROI & Value For Money
4/5
Web South Solutions has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Web South Solutions Pricing vs. Competitors
Compared to its competitors, Web South Solutions's ROI score is rated right above Confluent.
| COMPANY | Pricing Score | |
|---|---|---|
| Web South Solutions | 4/5 |
| Confluent | 3.9/5 |
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Web South Solutions Customer Satisfaction (CSAT)
Web South Solutions Customer Satisfaction (CSAT) Score
100 / 100
Web South Solutions has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Web South Solutions Customer Satisfaction vs. Competitors
Compared to its competitors, Web South Solutions's Customer Satisfaction score is rated right above Confluent.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Web South Solutions | 100% |
| Confluent | 73% |
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Web South Solutions Customer Service
4/5
Web South Solutions has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About Web South Solutions's Customer Service
Address
Warner Robins, GA
Website
http://websouthsolutions.com
Phone Number
478-225-5942
Web South Solutions Customer Service vs. Competitors
Compared to its competitors, Web South Solutions's Customer Service score is rated right below Confluent.
| COMPANY | Customer Service Score | |
|---|---|---|
| Confluent | 4.1/5 |
| Web South Solutions | 4/5 |
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