Wevorce NPS & Customer Reviews | Comparably
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Wevorce
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About Wevorce's Brand

Wevorce offers web-based technology and a community of trained attorneys, counselors, and other experts to help couples divorce amicably. Among its major competitors, Wevorce is ranked in 2nd place for NPS while LegalZoom is 1st, and Hufrum & Associates is 3rd.

Brand at a Glance

32%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service

Wevorce Ranking

Wevorce NPS

Wevorce's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Wevorce's customers would recommend using the product based on a scale of -100 to 100.

Wevorce Overall NPS

-100
NPS
0%Promoters
0%Passives
100%Detractors
Wevorce Overall NPS

Wevorce NPS Trend

-100
-50
0
50
100
Jan 2021
-100
Jan 2021-100
Jun 2021
-100
Jun 2021-100
Oct 2022
-100
Oct 2022-100
Jul 2023
-100
Jul 2023-100
Dec 2023
-100
Dec 2023-100
Feb 2024
-100
Feb 2024-100
Mar 2024
-100
Mar 2024-100
Jul 2024
-100
Jul 2024-100

How Other Brands Compare

Wevorce is ranked second for NPS among its competitors. LegalZoom and Hufrum & Associates come in first and third, with The Institute for Legislative Action coming in at #4.

Wevorce's Logo
Wevorce
LegalZoom's Logo
LegalZoom
Hufrum & Associates' Logo
Hufrum & Associates
The Institute for Legislative Action's Logo
The Institute for Legislative Action
Global Ranking#-#650#-#-
NPS-10028--
Valuation Updated every 24 hours for public companies-$2.00B--

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Wevorce NPS by Gender

Wevorce's NPS was rated -100 by Female customers on Comparably.

Female

-100

Wevorce's NPS was rated -100 by Female customers on Comparably.

0%
Promoters
0%
Passives
100%
Detractors

Male

N/A

Wevorce's NPS is not yet rated by Male customers.

0%
Promoters
0%
Passives
0%
Detractors

Wevorce NPS by Ethnicity

Wevorce's NPS was rated -100 points by Caucasian customers on Comparably.

-100
-50
0
50
100
Caucasian
-100
Caucasian-100

Wevorce NPS by Age

Wevorce's NPS was rated -100 points by customers ages 31-35 on Comparably.

0
20
40
60
80
100
Promoters
0%
Passives
0%
Detractors
100%
31-350%0%100%

Wevorce NPS by Usage

Wevorce's NPS was rated -100 points by customers who have used Wevorce's products/services for 1 to 2 Years.

-100
-50
0
50
100
1 to 2 Years
-100
1 to 2 Years-100

Wevorce NPS vs. Competitors

Compared to its competitors, Wevorce's NPS is rated right below Gavel & Gown Software.

COMPANYNPS Score
LegalZoom
28
Gavel & Gown Software
N/A
Wevorce
-100

Wevorce Customer Reviews

Out of the 2 Wevorce customer reviews 0 were positive and 2 were constructive. Wevorce customer reviews reflect that all customers expect a better service or product from the company and believe there is room for improvement.

What can this brand most improve?
Find new, competent leadership. Founder/CEO is inept, toxic, deceptive, ineffective, and tanking this business. She can no longer find good people to work for her, or retain any decent employees. Good mission/business idea, non existent business model, and terrible leadership.
What can this brand most improve?
Better customer service and correspondence. Basically ghosted me after I paid. I was not able to use the product and they would not refund.

Wevorce Customer Loyalty

32%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

32% of Wevorce users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

32
32%
68
68%
Wevorce Customer Loyalty

Wevorce Customer Loyalty Score by Gender

Wevorce's Customer Loyalty score was rated 23 by Female customers on Comparably.

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Female
23%
Yes
Male
N/A
Yes

Wevorce Customer Loyalty Score by Ethnicity

Wevorce's Customer Loyalty score was rated 10% by Caucasian customers on Comparably.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Wevorce.
10
out of 100
Caucasian

Wevorce Customer Loyalty Score by Age

Wevorce's Customer Loyalty score was rated 23% by customers ages 31-35 on Comparably.

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0
20%
40%
60%
80%
100%
31-35
23%
31-3523%

Wevorce Customer Loyalty Score by Usage

Wevorce's Customer Loyalty score was rated 10% by customers who have used Wevorce's products/services for 1 to 2 Years.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.

1 to 2 Years
10%

Wevorce Customer Loyalty vs. Competitors

Compared to its competitors, Wevorce's Customer Loyalty score is rated right above Gavel & Gown Software, and is preceded by LegalZoom.

COMPANYCustomer Loyalty Score
LegalZoom59%
Wevorce32%
Gavel & Gown SoftwareN/A

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Wevorce Product Quality

1.5/5

Wevorce has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.

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Wevorce Product Information

Wevorce’s product quality score is a 1.5 out of 5 as rated by its users and customers.

Website
http://wevorce.com
Company Size
11-50 Employees

Industry

Tech
Business Services
Government & Legal

Quick Insights into Wevorce Product Quality

Wevorce's Product Quality score was rated highest by customers who have used Wevorce's products/services for 1 to 2 Years.

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Ranked Wevorce Product Quality the Highest

1 to 2 Years
1.5
31-35
1.5
Caucasian
1.5

Wevorce Product Quality Score by Gender

Wevorce's Product Quality score was rated 1.5 by Female customers on Comparably.

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Female

1.5/5

Male

N/A

Wevorce Product Quality Score by Ethnicity

Wevorce's Product Quality score was rated 1.5 stars by Caucasian customers on Comparably.

Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Wevorce.
0
1
2
3
4
5
Caucasian
1.5
Caucasian1.5

Wevorce Product Quality Score by Age

Wevorce's Product Quality score was rated 1.5 stars by customers ages 31-35 on Comparably.

Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Wevorce.
0
1
2
3
4
5
31-35
1.5
31-351.5

Wevorce Product Quality Score by Usage

Wevorce's Product Quality score was rated 1.5 stars by customers who have used Wevorce's products/services for 1 to 2 Years.

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1 to 2 Years
1.5

Wevorce Product Quality vs. Competitors

Compared to its competitors, Wevorce's Product Quality score is rated right above Gavel & Gown Software, and is preceded by LegalZoom.

COMPANYProduct Quality Score
LegalZoom3.3/5
Wevorce1.5/5
Gavel & Gown SoftwareN/A

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Wevorce Pricing

Wevorce ROI & Value For Money

1.5/5

Wevorce has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.

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Quick Insights into Wevorce ROI

Wevorce's ROI score was rated highest by customers who have used Wevorce's products/services for 1 to 2 Years.

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Ranked Wevorce ROI the Highest

1 to 2 Years
1.5
31-35
1.5
Caucasian
1.5

Wevorce ROI Score by Gender

Wevorce's ROI score was rated 1.5 by Female customers on Comparably.

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Female

1.5/5

Male

N/A

Wevorce ROI Score by Ethnicity

Wevorce's ROI score was rated 1.5 stars by Caucasian customers on Comparably.

Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Wevorce.
0
1
2
3
4
5
Caucasian
1.5
Caucasian1.5

Wevorce ROI Score by Age

Wevorce's ROI score was rated 1.5 stars by customers ages 31-35 on Comparably.

Sign Up for Brand Profile PRO to get the full ROI by Age data of Wevorce.
0
1
2
3
4
5
31-35
1.5
31-351.5

Wevorce ROI Score by Usage

Wevorce's ROI score was rated 1.5 stars by customers who have used Wevorce's products/services for 1 to 2 Years.

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1 to 2 Years
1.5

Wevorce Pricing vs. Competitors

Compared to its competitors, Wevorce's ROI score is rated right above Gavel & Gown Software, and is preceded by LegalZoom.

COMPANYPricing Score
LegalZoom3.3/5
Wevorce1.5/5
Gavel & Gown SoftwareN/A

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Wevorce Customer Satisfaction (CSAT)

Very Satisfied0%
Satisfied0%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied100%
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Wevorce Customer Satisfaction

Wevorce's Customer Satisfaction score was rated highest by customers who have used Wevorce's products/services for 1 to 2 Years.

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Ranked Wevorce Customer Satisfaction the Highest

1 to 2 Years
0%
31-35
0%
Female
0%

Wevorce Customer Satisfaction Score by Gender

Wevorce's Customer Satisfaction score was rated 0 by Female customers on Comparably.

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0
Female
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%

Wevorce Customer Satisfaction Score by Age

Wevorce's Customer Satisfaction score was rated 0 points by customers ages 31-35 on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Wevorce.
0
20
40
60
80
100
31-35 CSAT Score
0%
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
31-350%

Wevorce Customer Satisfaction Score by Usage

Wevorce's Customer Satisfaction score was rated 0 points by customers who have used Wevorce's products/services for 1 to 2 Years.

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1 to 2 Years
0

Wevorce Customer Satisfaction vs. Competitors

Compared to its competitors, Wevorce's Customer Satisfaction score is rated right above Gavel & Gown Software, and is preceded by LegalZoom.

COMPANYCustomer Satisfaction (CSAT) Score
LegalZoom54%
Wevorce0%
Gavel & Gown Software0%

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Wevorce Customer Service

1.5/5

Wevorce has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.

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About Wevorce's Customer Service

Address

18221, 102nd Avenue, Bothell, WA


Website

http://wevorce.com


Phone Number

208-287-1644

Quick Insights into Wevorce Customer Service

Wevorce's Customer Service score was rated highest by customers who have used Wevorce's products/services for 1 to 2 Years.

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Ranked Wevorce Customer Service the Highest

1 to 2 Years
1.5
31-35
1.5
Caucasian
1.5

Wevorce Customer Service Score by Gender

Wevorce's Customer Service score was rated 1.5 by Female customers on Comparably.

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Female

1.5/5

Male

N/A

Wevorce Customer Service Score by Ethnicity

Wevorce's Customer Service score was rated 1.5 stars by Caucasian customers on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Wevorce.
0
20
40
60
80
100
Caucasian
1.5
Caucasian1.5

Wevorce Customer Service Score by Age

Wevorce's Customer Service score was rated 1.5 stars by customers ages 31-35 on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Wevorce.
0
20
40
60
80
100
31-35
1.5
31-351.5

Wevorce Customer Service Score by Usage

Wevorce's Customer Service score was rated 1.5 stars by customers who have used Wevorce's products/services for 1 to 2 Years.

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1 to 2 Years
1.5

Wevorce Customer Service vs. Competitors

Compared to its competitors, Wevorce's Customer Service score is rated right above Gavel & Gown Software, and is preceded by LegalZoom.

COMPANYCustomer Service Score
LegalZoom3.5/5
Wevorce1.5/5
Gavel & Gown SoftwareN/A

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Wevorce as an Employer

2.2/5

Wevorce has a 2.2/5 stars for its overall company culture rated by their employees

  Wevorce CEO
bottom
5%
CEO of Wevorce

In the Bottom 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Wevorce scored a -100 for Net Promoter Score and a -34 for Employee Net Promoter Score. NPS gauges how likely a customer of Wevorce would recommend the brand to a friend. ENPS measures how likely Wevorce employees would recommend working at Wevorce to a friend.

Net Promoter Score

-100
NPS Score
0%Promoters
0%Passive
100%Detractors

Employee Net Promoter Score

-34
eNPS Score
33%Promoters
0%Passive
67%Detractors

Global Ranking Snapshot

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