100
NPS
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WiTricity
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About WiTricity's Brand
WiTricity develops a novel method for wireless electric power transfer by using resonant energy transfer. Among its major competitors, WiTricity is ranked in 1st place for NPS while Tesla is 2nd, and PsiKick is 3rd.Their current valuation is $100.00M
Brand at a Glance
10%
Customer Loyalty
4/5
Product Quality
4.5/5
Pricing
3.5/5
Customer Service
WiTricity Ranking
- #1 / 4 of its competitors
WiTricity NPS
WiTricity's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether WiTricity's customers would recommend using the product based on a scale of -100 to 100.
WiTricity Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
WiTricity NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2024 100 | Apr 2024 | 100 |
How Other Brands Compare
WiTricity is ranked first for NPS among its competitors. Tesla and PsiKick come in second and third, with Energous Corporation coming in at #4. Among those competitors, it is the second most valued company behind Tesla.
WiTricity |  Tesla |  Energous Corporation |  PsiKick | |
| Global Ranking | #- | #32 | #- | #- |
| NPS | 100 | 29 | - | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $100.00M | $635.18B | $28.79M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
WiTricity NPS vs. Competitors
Compared to its competitors, WiTricity's NPS is rated right above Tesla.
| COMPANY | NPS Score | |
|---|---|---|
| WiTricity | 100 |
| Tesla | 29 |
 | uBeam | N/A |
| Energous Corporation | N/A |
WiTricity Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of WiTricity users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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WiTricity Customer Loyalty vs. Competitors
Compared to its competitors, WiTricity's Customer Loyalty score is rated right above uBeam, and is preceded by Tesla.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Tesla | 77% |
| WiTricity | 10% |
| uBeam | N/A |
| Energous Corporation | N/A |
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WiTricity Product Quality
4/5
WiTricity has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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WiTricity Product Information
WiTricity’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.witricity.com
- Company Size
- 51-200 Employees
Industry
Tech
Energy
Hardware and Devices
Mobile App
WiTricity Product Quality vs. Competitors
Compared to its competitors, WiTricity's Product Quality score is rated right above Tesla.
| COMPANY | Product Quality Score | |
|---|---|---|
| WiTricity | 4/5 |
| Tesla | 3.9/5 |
| uBeam | N/A |
| Energous Corporation | N/A |
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WiTricity Pricing
WiTricity ROI & Value For Money
4.5/5
WiTricity has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
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WiTricity Pricing vs. Competitors
Compared to its competitors, WiTricity's ROI score is rated right above Tesla.
| COMPANY | Pricing Score | |
|---|---|---|
| WiTricity | 4.5/5 |
| Tesla | 3.9/5 |
| uBeam | N/A |
| Energous Corporation | N/A |
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WiTricity Customer Satisfaction (CSAT)
WiTricity Customer Satisfaction (CSAT) Score
100 / 100
WiTricity has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
WiTricity Customer Satisfaction vs. Competitors
Compared to its competitors, WiTricity's Customer Satisfaction score is rated right above Tesla.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| WiTricity | 100% |
| Tesla | 74% |
| uBeam | 0% |
| Energous Corporation | 0% |
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WiTricity Customer Service
3.5/5
WiTricity has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
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About WiTricity's Customer Service
Address
149 Grove St., Watertown, MA
Website
http://www.witricity.com
Phone Number
6179262745
WiTricity Customer Service vs. Competitors
Compared to its competitors, WiTricity's Customer Service score is rated right above uBeam, and is preceded by Tesla.
| COMPANY | Customer Service Score | |
|---|---|---|
| Tesla | 3.8/5 |
| WiTricity | 3.5/5 |
| uBeam | N/A |
| Energous Corporation | N/A |
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