-16
NPS
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YgEia3
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About YgEia3 Brand
Ygeia3 is the industry leader in scientific wellness testing. Ygeia3 collaborates with corporations to establish comprehensive wellness programs for their employees. We are providing them with laboratory results and improving employees' overall health and wellness. Ygeia3 also works with professional sports teams, Universities, and individual athletes. Among its major competitors, YgEia3 is ranked in 2nd place for NPS while Humana is 1st.
Brand at a Glance
66%
Customer Loyalty
3.9/5
Product Quality
3.2/5
Pricing
3/5
Customer Service
YgEia3 Ranking
- #2 / 2 of its competitors
YgEia3 NPS
YgEia3's Net Promoter Score (NPS) is a -16 with 6% Promoters, 72% Passives, and 22% Detractors. Net Promoter Score tracks whether YgEia3's customers would recommend using the product based on a scale of -100 to 100.
YgEia3 Overall NPS
| 6% | Promoters |
|---|---|
| 72% | Passives |
| 22% | Detractors |
YgEia3 NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2023 0 | Sep 2023 | 0 |
Apr 2024 0 | Apr 2024 | 0 |
Jun 2024 -33 | Jun 2024 | -33 |
Jul 2024 -25 | Jul 2024 | -25 |
Aug 2024 -14 | Aug 2024 | -14 |
Oct 2024 -25 | Oct 2024 | -25 |
Dec 2024 -20 | Dec 2024 | -20 |
Jan 2025 -18 | Jan 2025 | -18 |
Feb 2025 -15 | Feb 2025 | -15 |
May 2025 -21 | May 2025 | -21 |
Jul 2025 -26 | Jul 2025 | -26 |
Aug 2025 -17 | Aug 2025 | -17 |
How Other Brands Compare
YgEia3 is ranked second for NPS among its competitors. Humana comes in first.
YgEia3 |  Humana | |
| Global Ranking | #- | #300 |
| NPS | -16 | 2 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral |
| Valuation Updated every 24 hours for public companies | - | $53.34B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
YgEia3 NPS by Gender
Female customers rated YgEia3's NPS 15 points higher than Male customers.
Male
-15
YgEia3's NPS was rated -15 by Male customers on Comparably.
14%
Promoters
57%
Passives
29%
Detractors
Female
0
YgEia3's NPS was rated by Female customers on Comparably.
0%
Promoters
100%
Passives
0%
Detractors
YgEia3 NPS by Ethnicity
YgEia3's NPS was rated the highest by Caucasian customers, and the lowest by African American/Black customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 0 | Caucasian | 0 |
African American/Black -1 | African American/Black | -1 |
YgEia3 NPS by Age
YgEia3's NPS was rated 0 points by customers ages 26-30 and customers ages 31-35 on Comparably.
YgEia3 NPS by Usage
YgEia3's NPS was rated 10 points by customers who have used YgEia3's products/services for 1 to 2 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 10 | 1 to 2 Years | 10 |
YgEia3 Customer Reviews
Out of the 6 YgEia3 customer reviews 6 were positive and 0 were constructive. YgEia3 customer reviews reflect that all customers have a favorable experience using the products/services of the company.
YgEia3 Customer Loyalty
66%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
66% of YgEia3 users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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YgEia3 Customer Loyalty Score by Gender
Female customers rated YgEia3's Customer Loyalty score 31% higher than Male customers.
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Male
49%
Yes
Female
80%
Yes
YgEia3 Customer Loyalty Score by Ethnicity
YgEia3's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of YgEia3.
55
out of 100
Caucasian
78
out of 100
African American/Black
YgEia3 Customer Loyalty Score by Age
YgEia3's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 26-30.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
26-30 74% | 26-30 | 74% |
31-35 82% | 31-35 | 82% |
YgEia3 Customer Loyalty Score by Usage
YgEia3's Customer Loyalty score was rated 73% by customers who have used YgEia3's products/services for 1 to 2 Years.
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YgEia3 Customer Loyalty Score by Industry
YgEia3's Customer Loyalty score was rated 61% by Aerospace and Aviation industry customers.
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YgEia3 Customer Loyalty vs. Competitors
Compared to its competitors, YgEia3's Customer Loyalty score is rated right below Humana.
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YgEia3 Product Quality
3.9/5
YgEia3 has an overall Product Quality score of 3.9 out of 5 stars rated by its users and customers.
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YgEia3 Product Information
YgEia3’s product quality score is a 3.9 out of 5 as rated by its users and customers. Reviewers from the Aerospace and Aviation industry rated YgEia3's product the highest.
- Website
- https://www.ygeia3.com
- Company Size
- 51-200 Employees
Industry
Healthcare, Hospitals and Medicine
Quick Insights into YgEia3 Product Quality
YgEia3's Product Quality score was rated highest by customers from the Aerospace and Aviation industry, and rated lowest by customers ages 31-35.
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Ranked YgEia3 Product Quality the Highest
Ranked YgEia3 Product Quality the Lowest
YgEia3 Product Quality Score by Gender
Female customers rated YgEia3's Product Quality score 0.2 stars higher than Male customers.
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Male
3.9/5
Female
4.1/5
YgEia3 Product Quality Score by Ethnicity
YgEia3's Product Quality score was rated the highest by Caucasian customers, and the lowest by African American/Black customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of YgEia3.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.3 | Caucasian | 4.3 |
African American/Black 4.2 | African American/Black | 4.2 |
YgEia3 Product Quality Score by Age
YgEia3's Product Quality score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 4.1 | 26-30 | 4.1 |
31-35 3.7 | 31-35 | 3.7 |
YgEia3 Product Quality Score by Usage
YgEia3's Product Quality score was rated 4.2 stars by customers who have used YgEia3's products/services for 1 to 2 Years.
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YgEia3 Product Quality Score by Industry
YgEia3's Product Quality score was rated 4.3 stars by Aerospace and Aviation industry customers.
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YgEia3 Product Quality vs. Competitors
Compared to its competitors, YgEia3's Product Quality score is rated right above Humana.
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YgEia3 Pricing
YgEia3 ROI & Value For Money
3.2/5
YgEia3 has a value for money and ROI score of 3.2 out of 5 stars rated by its users and customers.
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YgEia3 Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Aerospace and Aviation industry.
Quick Insights into YgEia3 ROI
YgEia3's ROI score was rated highest by Caucasian customers, and rated lowest by customers ages 31-35.
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Ranked YgEia3 ROI the Highest
Ranked YgEia3 ROI the Lowest
YgEia3 ROI Score by Gender
Female customers rated YgEia3's ROI score 0.5 stars higher than Male customers.
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Male
3/5
Female
3.5/5
YgEia3 ROI Score by Ethnicity
YgEia3's ROI score was rated the highest by Caucasian customers, and the lowest by African American/Black customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of YgEia3.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.6 | Caucasian | 3.6 |
African American/Black 3.4 | African American/Black | 3.4 |
YgEia3 ROI Score by Age
YgEia3's ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 3.5 | 26-30 | 3.5 |
31-35 2.9 | 31-35 | 2.9 |
YgEia3 ROI Score by Usage
YgEia3's ROI score was rated 3.5 stars by customers who have used YgEia3's products/services for 1 to 2 Years.
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YgEia3 ROI Score by Industry
YgEia3's ROI score was rated 3.5 stars by Aerospace and Aviation industry customers.
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YgEia3 Pricing vs. Competitors
Compared to its competitors, YgEia3's ROI score is rated right above Humana.
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YgEia3 Customer Satisfaction (CSAT)
YgEia3 Customer Satisfaction (CSAT) Score
81 / 100
YgEia3 has an overall Customer Satisfaction score of 81 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
25%
Satisfied
56%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
0%
Very Dissatisfied
6%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into YgEia3 Customer Satisfaction
YgEia3's Customer Satisfaction score was rated highest by customers who have used YgEia3's products/services for 1 to 2 Years, and rated lowest by Male customers.
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Ranked YgEia3 Customer Satisfaction the Highest
Ranked YgEia3 Customer Satisfaction the Lowest
YgEia3 Customer Satisfaction Score by Gender
Female customers rated YgEia3's Customer Satisfaction score 34 points higher than Male customers.
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66 / 100
MaleVery Satisfied | 33% | |
|---|---|---|
Satisfied | 33% | |
Neither Satisfied nor Dissatisfied | 17% | |
Dissatisfied | 0% | |
Very Dissatisfied | 17% |
100 / 100
FemaleVery Satisfied | 12% | |
|---|---|---|
Satisfied | 88% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
YgEia3 Customer Satisfaction Score by Ethnicity
CSAT according to African American/Black
YgEia3 Customer Satisfaction (CSAT) score was rated 87% according to African American/Black users and customers.
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87 / 100
Very Satisfied
12%
Satisfied
75%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
0%
Very Dissatisfied
0%
YgEia3 Customer Satisfaction Score by Age
YgEia3's Customer Satisfaction score was rated 100 points by customers ages 26-30 on Comparably.
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0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26-30 | 100% |
YgEia3 Customer Satisfaction Score by Usage
YgEia3's Customer Satisfaction score was rated 100 points by customers who have used YgEia3's products/services for 1 to 2 Years.
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YgEia3 Customer Satisfaction Score by Industry
YgEia3's Customer Satisfaction score was rated 86 points by Aerospace and Aviation industry customers.
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"title": "YgEia3 Customer Satisfaction Score by Industry",
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{
"label": "Aerospace and Aviation",
"groupId": 496,
"score": 86,
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"csatScore": 86,
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"scoreClassName": "max",
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}YgEia3 Customer Satisfaction vs. Competitors
Compared to its competitors, YgEia3's Customer Satisfaction score is rated right above Humana.
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YgEia3 Customer Service
3/5
YgEia3 has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.
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About YgEia3's Customer Service
Address
401 N. Michigan Ave, Chicago, IL 60611
Website
https://www.ygeia3.com
Phone Number
877-290-2450
YgEia3's Social Links
Quick Insights into YgEia3 Customer Service
YgEia3's Customer Service score was rated highest by customers who have used YgEia3's products/services for 1 to 2 Years, and rated lowest by customers ages 31-35.
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Ranked YgEia3 Customer Service the Highest
Ranked YgEia3 Customer Service the Lowest
YgEia3 Customer Service Score by Gender
Female customers rated YgEia3's Customer Service score 0.4 stars higher than Male customers.
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Male
2.8/5
Female
3.2/5
YgEia3 Customer Service Score by Ethnicity
YgEia3's Customer Service score was rated 3.2 stars by both African American/Black and Caucasian customers on Comparably.
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0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.2 | Caucasian | 3.2 |
African American/Black 3.2 | African American/Black | 3.2 |
YgEia3 Customer Service Score by Age
YgEia3's Customer Service score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.
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0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
26-30 3.2 | 26-30 | 3.2 |
31-35 2.7 | 31-35 | 2.7 |
YgEia3 Customer Service Score by Usage
YgEia3's Customer Service score was rated 3.2 stars by customers who have used YgEia3's products/services for 1 to 2 Years.
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YgEia3 Customer Service Score by Industry
YgEia3's Customer Service score was rated 3.1 stars by Aerospace and Aviation industry customers.
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YgEia3 Customer Service vs. Competitors
Compared to its competitors, YgEia3's Customer Service score is rated right below Humana.
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YgEia3 as an Employer
3.8/5
YgEia3 has a 3.8/5 stars for its overall company culture rated by their employees
bottom
40%
Consumer vs. Employees
YgEia3 scored a -16 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of YgEia3 would recommend the brand to a friend. ENPS measures how likely YgEia3 employees would recommend working at YgEia3 to a friend.
Net Promoter Score
-16
NPS Score
| 6% | Promoters |
|---|---|
| 72% | Passive |
| 22% | Detractors |
Employee Net Promoter Score
-16
eNPS Score
| 4% | Promoters |
|---|---|
| 76% | Passive |
| 20% | Detractors |
