-100
NPS
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YOh
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About YOh's Brand
Among its major competitors, YOh is ranked in 3rd place for NPS while ZipRecruiter is 1st, and Day & Zimmermann is 2nd.
Brand at a Glance
100%
Customer Loyalty
2.5/5
Product Quality
2.5/5
Pricing
2.5/5
Customer Service
YOh Ranking
- #3 / 3 of its competitors
YOh NPS
YOh's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether YOh's customers would recommend using the product based on a scale of -100 to 100.
YOh Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
YOh NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2024 -100 | Apr 2024 | -100 |
How Other Brands Compare
YOh is ranked third for NPS among its competitors. ZipRecruiter and Day & Zimmermann come in first and second.
YOh |  ZipRecruiter |  Day & Zimmermann | |
| Global Ranking | #- | #526 | #- |
| NPS | -100 | 5 | -34 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $950.00M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
YOh NPS vs. Competitors
Compared to its competitors, YOh's NPS is rated right below Day & Zimmermann.
| COMPANY | NPS Score | |
|---|---|---|
| ZipRecruiter | 5 |
| Day & Zimmermann | -34 |
| YOh | -100 |
YOh Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of YOh users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
YOh Customer Loyalty vs. Competitors
Compared to its competitors, YOh's Customer Loyalty score is rated right above ZipRecruiter.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| YOh | 100% |
| ZipRecruiter | 74% |
| Day & Zimmermann | 47% |
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YOh Product Quality
2.5/5
YOh has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
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YOh Product Information
YOh’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://www.yoh.com
- Company Size
- 5,001-10,000 Employees
YOh Product Quality vs. Competitors
Compared to its competitors, YOh's Product Quality score is rated right below Day & Zimmermann.
| COMPANY | Product Quality Score | |
|---|---|---|
| ZipRecruiter | 3.5/5 |
| Day & Zimmermann | 3/5 |
| YOh | 2.5/5 |
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YOh Pricing
YOh ROI & Value For Money
2.5/5
YOh has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
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YOh Pricing vs. Competitors
Compared to its competitors, YOh's ROI score is rated right below Day & Zimmermann.
| COMPANY | Pricing Score | |
|---|---|---|
| ZipRecruiter | 3.4/5 |
| Day & Zimmermann | 2.7/5 |
| YOh | 2.5/5 |
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YOh Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
100%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
YOh Customer Satisfaction vs. Competitors
Compared to its competitors, YOh's Customer Satisfaction score is rated right below ZipRecruiter.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Day & Zimmermann | 50% |
| ZipRecruiter | 47% |
| YOh | 0% |
Unlock YOh Customer Satisfaction vs. Competitors Data
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YOh Customer Service
2.5/5
YOh has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
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About YOh's Customer Service
Website
http://www.yoh.com
YOh Customer Service vs. Competitors
Compared to its competitors, YOh's Customer Service score is rated right below ZipRecruiter.
| COMPANY | Customer Service Score | |
|---|---|---|
| Day & Zimmermann | 3.2/5 |
| ZipRecruiter | 2.8/5 |
| YOh | 2.5/5 |
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YOh as an Employer
Consumer vs. Employees
YOh scored a -100 for Net Promoter Score and a 75 for Employee Net Promoter Score. NPS gauges how likely a customer of YOh would recommend the brand to a friend. ENPS measures how likely YOh employees would recommend working at YOh to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
75
eNPS Score
| 75% | Promoters |
|---|---|
| 25% | Passive |
| 0% | Detractors |
