Simpro Software Employee Reviews | Comparably
Simpro Software Claimed Company
Simpro is field service management software for trade and field service businesses. It provides business leaders with a centralized operating platform to run efficiently and profitably. With over 20 years leading field service innovation, Simpro supports over 250,000 users worldwide, with offices in North America, Australia, New Zealand and the UK. Simpro’s best-in-class software solutions provide trade and field service business leaders with a powerful workforce and business management platform that drives growth. At the same time, field and office teams love Simpro for its ability to digitize workflows and eliminate double-handling from tasks like quoting, scheduling, invoicing and more. read more
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EMPLOYEE
PARTICIPANTS
233
TOTAL
RATINGS
6687

Simpro Software Employee Reviews

Out of 1450 Simpro Software employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Simpro Software improve their work culture. The Admin team, with 100% positive reviews, reports the best experience at Simpro Software compared to all other departments at the company. The Design team offered the most constructive feedback, with 18% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

operating with velocity and tranparency

Review from Executive Dept

The leadership team is transparent moves fast and has a plan

Review from Executive Dept

They do as they say, have integrity and are open and honest as well as passionate.

Review from HR Dept

The recent additions to the Leadership team have left a positive impression. With their diverse skills and extensive experience, I'm genuinely excited about the improvements ahead.

Review from Operations Dept

Love the direction and the pace the company is going now. Confident about a fruitful year ahead

Review from Customer Success Dept

What does the leadership team need to get better at?

Leadership Reviews

300 words quota are not enough

Review from IT Dept

review approaches; review culture, fire P&C head and find a good balance of taking care of employed people, their collaboration and accountability. Communication is the key as well. Current top management is really bad at it.

Review from Operations Dept

All departments should follow established processes, Accounts are no how different. Interdepartmental relationships should be documented and clearly followed. Fire extra managers/CEOs and hire support&dev people. At least they take care of Simpro users. Hire human beings, not agenda propagandists

Review from Operations Dept

this is not an anonymous survey - it gets broken down and results are sent to departments/managers of those taking the survey

Review from Engineering Dept

Flexibility, and re-introducing Flex-4. Entire new American executives are all remote workers in different locations, yet the Brisbane office is a mandatory requirement. Seems like discrimination to me.

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

fair compensation based on the responsibiity and market

Review from Executive Dept

Its well balanced and fair

Review from Executive Dept

It is a fair salary

Review from HR Dept

Parental Leave and free lunch

Review from Operations Dept

Pay is ok, hybrid work arrangement, flexiblity, LUUUUNCH!!!

Review from Customer Success Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

The return of Flex4, which worked wonders (as a matter of fact)

Review from IT Dept

Although I am very grateful for Simpro I do feel as if I should be making more money. Especially with 8+ years of experience and Inflation.

Review from Product Dept

I am not pad at the level i was told i would be at when i joined. And others doing the same job as me are paid more

Review from Customer Support Dept

we work hard to hit our goals and we do but there is compensation is always "we have a limited budget", for an American company not offering health benefits makes me think I should move

Review from Engineering Dept

The salary for an equivalent positions at other companies are more competitive, especially for the lower pay tier roles in the company. I spoke to different people from other departments and it looks to be an issue for them too. With rising inflation and costs, this issue will assuredly grow

Review from Business Development Dept

What are some of the best things about your team?

Team Reviews

collaborative, communicative and willing to work

Review from Executive Dept

there is a willingness to work together to support our customers

Review from Executive Dept

All passionate people with different skills who are happy to work together and share ideas

Review from HR Dept

the team's diverse skills, extensive experience, effective communication, commitment to improvement, and positive culture collectively make it a dynamic and high-performing unit

Review from Operations Dept

Great people Love the dynamics Fun and laughter Not sure of the rest outside my teams

Review from IT Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

some leaders, not all co-workers - expect us to self-train while working on a important/time-sensitive ticket, when know-how in required knowledge is limited or non-existent - this delays the deliverables, causes lots of frustration, including potential target for blame for being behind.

Review from Engineering Dept

Look at the big picture and ask questions instead of inventing problems so that you make yourself look good "solving" problems that don't exist.

Review from Marketing Dept

be proud of the work they produce, they aren't

Review from Engineering Dept

What is most positive about the culture and environment at your company?

Environment Reviews

great people all pulling together

Review from Executive Dept

people are starting to come together and trust each other. Opening up and pushing innovation.

Review from Executive Dept

People genuinely care about each other

Review from HR Dept

The most positive aspects of our company's culture is our inclusivity and the diversity in the people we hire here.

Review from Operations Dept

Fast paced, demanding and great colleagues made it fun

Review from IT Dept

What needs to change to make the company culture better?

Environment Reviews

The office needs more life to be an actual vibrant place to work.

Review from Sales Dept

More accountability and less sugar coating

Review from Sales Dept

Collaboration, communication, and valuing people as more than just numbers in the company. It would be great to see progression pathways, workshops, and external training budgets. Incentivize with things other than fair salary raises.

Review from HR Dept

Nothing i can think of

Review from Sales Dept

What did you like most about the interview process?

Interviews Reviews

Asked very good questions to validate domain expertise and cultural fit

Review from Executive Dept

Having a genuine and authentic insight of what working for Simpro would really be like

Review from HR Dept

It was quick..I had 2 interviews and a job offer within a week.

Review from HR Dept

it was fair and complete

Review from Executive Dept

I got to interview with the people I would have the most interaction with. It was a fast process - 1.5 weeks. Follow up was excellent.

Review from HR Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Simpro Software yet.
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What makes you most happy at work?

Outlook Reviews

We are driving value for our customers and creating a very healthy company

Review from Executive Dept

Interacting with customers and other employees

Review from Executive Dept

Achieving goals, brainstorming new ideas, helping others

Review from HR Dept

Feeling accomplished in a project and seeing my work buddies

Review from Operations Dept

Great colleagues in my team

Review from IT Dept

What's going wrong and how can it be improved?

Outlook Reviews

change the company culture? let people be happy?

Review from Operations Dept

1) Outstanding bugs and issues are taking way too long to resolve. 2) No confidence in current products. - Simtrac, Connect, and eForms are left to linger and break down instead of maintaining and updating.

Review from Customer Support Dept

Tap into the ideas of customers and staff to make decisions rather than pushing decisions down to staff that make very little logical sense.

Review from HR Dept

I am currently experiencing a significant lack of balance in my life, as work has increasingly consumed my time and energy. I am no longer content with my current situation and feel a strong desire to make a change.

Review from Customer Success Dept

Excitment isn't the right word. I enjoy my work and my colleagues absolutely though.

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Simpro Software yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Simpro Software yet.
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