Hibu Employee Reviews | Comparably
Hibu Claimed Company
Hibu is an internet services company that helps communities thrive by facilitating connections between consumers and merchants. read more
EMPLOYEE
PARTICIPANTS
91
TOTAL
RATINGS
788
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Hibu Employee Reviews

Out of 90 Hibu employee reviews, 56% were positive. The remaining 44% were constructive reviews with the goal of helping Hibu improve their work culture. The Sales team, with 46% positive reviews, reports the best experience at Hibu compared to all other departments at the company.

What does the leadership team need to get better at?

Leadership Reviews

Communication, training, culture, environment, energy

less micro management to sales

Review from Sales Dept

Listening to the feedback. Improve training that doesnt mean it needs to be longer. Stop micromanaging and trust your managers.

Motivation tactics, company culture, team building

Focus on their customers and employees and not themselves. Poor management at all levels of management in the Company. Poor compensation, long hours, negative approach to employees and customers needs to be changed by the CEO who is letting managment underneath him run rampart.

Review from Sales Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

base salary is decent. the commission structure is only as good as they make it sound once you're pumping out 3-4 sales a month. it's a long sales cycle and hard to do

From reviews, I am seeing that pay structure changes without warning.

Review from Sales Dept

With lack of training there is a longer ramp up period so either fix training or offer a higher salary.

Sales quotas are always changing, for the WORST. Hibu needs to get back to higher wages, sales quotas that can attained, and listen to employees and customers. Quit forcing policies, get feedback and change.

Review from Sales Dept

Retention is hard, should be more rewarded

What do your coworkers need to improve and how could you work together better?

Team Reviews

Better communication and better training

Team leadership, positive reinforcement and servant “all-in” attitude. Less complaining, more win

They teach sales people to say things to the customer to make a purchase without any intentions of living up to their side of the bargain. Take a look at their reviews online and you will see many unhappy customers who feel like they were lied to. Breakdown between what is sold and what they deliver

Review from Sales Dept

Half my team is great and the other half is just here for the paycheck

Co-workers are the one thing at hibu that will get you through the day. Great group of people.

What needs to change to make the company culture better?

Environment Reviews

Listen to your employees, stop assuming you know and that people are lazy.

Hiring professionals,recognizing their unique strengths Better hiring practices, strategic leadership (fewer levels of mid-management all focused on the same task), mentor programs, standardization of regional practices to reduce episodes of rogue leaders who degrade culture and vision.

Morale has been low for about 2 years or more. The company has made it worse with unrealistic work deadlines and micromanaging.

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Hibu yet.
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What's going wrong and how can it be improved?

Outlook Reviews

Be thorough and honest about pay/ commission transparency

Review from Sales Dept

They need to make sure the follow up woth mew clients is a priority.

The Company, Hibu, went from an amazing Company to work for to the absolute worst Company to work for. Hibu is non-supporter of its employees and customers and that is why employees are leaving and so are valued clients.

Review from Sales Dept

Go back to under promise and over deliver. Currently its the opposite.

Review from Sales Dept

They are more concern with getting new customers then keeping existing customers. It is impossible to sell what you do not believe in. I wish they would make it easier for their salespeople by living up to their end of the bargain. The fulfillment of the product or service.

Review from Sales Dept

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Hibu yet.
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