Moo FAQs

To begin creating your (US) StandardSize Business Cards designs, please download the template for the relevant software from the list below.

If you are uploading photography or non-vector artwork (e.g. high-quality JPEGs), please make sure they are no less than 352 x 208 pixels at 96dpi or ideally sized at 1098 x 648 pixels at 300dpi. If your designs are a mix of photography and design, make sure the embedded photographs used are above the recommended pixel sizes.

If you are looking for MOOSize Business Cards, you'll find them here.

Standard Size Business Cards (square corners)

Landscape:

Adobe Illustrator Template (pdf/ai) *

Adobe Photoshop Template (psd)

Adobe InDesign Template (idml) *

JPEG Template (jpeg)

Portrait:

Adobe Illustrator Template (pdf/ai) *

Adobe Photoshop Template (psd)

Adobe InDesign Template (idml) *

JPEG Template (jpeg)

* may appear blank until opened in Adobe software. Please do not save your design in the 'artwork guidelines' group layer or it will not print.

Rounded Corner Standard Size Business Cards

Landscape:

Adobe Illustrator Template (pdf/ai) *

Adobe Photoshop Template (psd)

Adobe InDesign Template (idml) *

JPEG Template (jpeg)

Portrait:

Adobe Illustrator Template (pdf/ai) *

Adobe Photoshop Template (psd)

Adobe InDesign Template (idml) *

JPEG Template (jpeg)

* may appear blank until opened in Adobe software. Please do not save your design in the 'artwork guidelines' group layer or it will not print.

Sustainability is an important and increasingly emotive topic. Because we know how important this is for our customers, we’ve started a lengthy piece of work to investigate how MOO could be more sustainable and the areas we could prioritize.

To help us do this, we’ve partnered with an external sustainability organization, who have over 20 years of expertise. As part of this piece of work, we have surveyed our suppliers, customers and external experts, along with our employees. It was really important to gather all of these thoughts to help shape and prioritize what we do.

We have lots of great, rich information from these findings and are working on short, mid and long term initiatives for MOO. The short term ones are things you can expect to see being worked on over the next few months and we will communicate specific initiatives as soon as we can.

In the meantime, within our current product offering we give customers the opportunity to choose recycled options, such as our Cotton T-Shirt paper we introduced in 2017, and have recently introduced more sustainable packaging options and will continue to roll these out across our product range where possible. All of our papers are sourced sustainably, upholding the highest standards of sustainable forestry. We look forward to sharing news on our upcoming sustainable initiatives.

Our Customer Service team is happy to answer any further questions you may have.

We currently do not offer customized samples, but you can physically review and get a feel for our products by ordering one of our free pre-printed sample packs. These samples contain a variety of product types, sizes and premade designs, so you’ll be able to see what might best suit your needs.

Rest assured that we want you to be thrilled with what you print with us. Therefore if you prefer to place a paid order without seeing our samples, and if things aren’t up to par, just get in touch with our customer service team and they’ll do everything they can to make things right.

To help as many people as possible, MOO accepts a range of different formats. These are: GIF, PNG, JPEG, PDF.

These are the formats we would recommend:

For photography: high resolution JPEGs (preferably un-compressed)

For Graphics or Text: print-ready, vector based PDFs

For a mix of graphics and photography: print-ready PDFs

Design file formats

Graphics and text designs (basically, any non-photographic content) are best submitted as vector based PDFs. This will ensure your lines and text are nice and crisp. If you upload JPEGs or PNGs, there may be some fuzziness around your text.

You should also make sure that there are no cut or crop lines, all transparencies have been flattened, overprint is switched off and any fonts used are embedded, before saving your designs. For best results, we recommend using the following preset to preflight your designs: Adobe PDF/X-1a:2001.

Photo file formats

You can upload photos in the same format you import them from your digital camera (normally JPEG). We do however accept the following file formats: JPEG, PNG and PDF.

Please note: we do not accept RAW files.

Special Finish (Spot Gloss and Foils) file formats

For the design (ink) layer of your Special Finish Cards we accept all file types (PDF, JPEG, PNG).

For the element (Spot Gloss or Foils) layer of your Special Finish Cards we accept only vector PDF files, saved in black and white. Within this file, it's advised that you use a CMYK value of 0/0/0/100 for the black parts which will denote the elements to print in Spot Gloss or Foil.

The overall turnaround time of your order will be calculated by both the production speed and delivery method selected at checkout. Please note that certain products can be produced faster than others and we offer both economy and expedited shipping services to suit all needs.

We've made an online cost calculator which you can use to review the available turnaround options for each product and delivery destination.

Simply select your chosen product(s), quantity, and shipping destination. We'll then show you the total product cost, as well as the available shipping and handling options. If you are concerned about shipping turnaround, we always recommend a more expedited, trackable shipping method to ensure timely delivery.

Please note the delivery options may vary when checking out based upon the time you order; next day shipping is only available on certain products if ordering before 2pm (EST).

If you would like to change your account credentials, simply sign into your account and once logged in, from the “ Your Account ” section you will find the option to edit your password along with other details including the account name or email address.

You will need to verify your existing password in order to change to a new one.

Chat with us

Monday-Friday: 24hrs

Saturday-Sunday: 8am-4:30pm EST

*Excluding Public Holidays

Idealfor quick questions &order support

Call us

1 (401) 519-7216

Mon - Fri: 3:00am-9:00pm EST

*Excluding Public Holidays

Ideal for urgent queries

Email us

We'll replyby the end of the next working day, often much sooner

Ideal for technical or artwork issues

* If you are interested in ways you can partner with MOO, please use our partnership page.

We do not require that our shipping partners obtain a signature at delivery. However, if a driver determines that there is not a safe location to leave your package, they may opt to leave a delivery slip instead and take your order to the local hub.

When creating a new product online, you can upload images, logos or complete files in a number of different ways. You can choose to upload from:

Your computer

Instagram

Facebook

Flickr

Etsy

You can also opt to create a unique QR code which can link to a website, phone number or vCard details.

We accept the following file types:

pdf

jpeg

png

Please note, any files uploaded will be stored in the file library during your browser session so that you can easily test out different files without having to re-upload each time. Please note, in line with GDPR regulations, these library files will be removed at the end of each browser session - so if you close your browser or restart your device you will need to re-upload any files that you wish to use. However, any files uploaded to a saved project will remain in your account.

If your product(s) print duller or darker than expected, please contact us and we’d be happy to reprint with amended artwork.

Colours displayed on screen will always look much brighter and more vibrant than the final printed colours, so you may need to compensate for this when editing your images.

We recommend previewing and editing your files in CMYK with the assigned colour profile Coated GRACoL 2006 in an outside design editing software. From here, you may choose to adjust your brightness (for photos), or CMYK colour values (for vector/text-based designs).

Once you’re happy with your adjustments, save your updated files and send them to us for the reprint. We recommend JPG for photos or PDF for vector/text-based designs.

If you are a tax-exempt organization and are shipping to one of the following states, please get in touch with our customer service team with the relevant documentation and they will verify and process your request.

Bleed, safe area and trim

The printing process isn’t perfect, so to make sure your cards come out looking the best they can there are a few guidelines to follow. What we’re talking about are the Safe Area, Bleed, and Trim.

While these sound like complex (and painful) print terms, but they are actually quite simple once you get to know them.

Click here

Safe Area

This is an area within the trim where any text, important parts of photos, logos, and other critical parts of your design should be kept, otherwise it may get cut off.

Trim

The final size of your cards is referred to as the trim size. This is where we aim to cut your cards.

Bleed

This is the area outside of the trim line that will get cut off, and while it ultimately gets removed it’s still important to the overall production of your product.

Tip: Looking for design templates with exact sizes? to get yours for Illustrator, Photoshop, and more.

Bleed

Whether you’re using a photo or a solid color, you’ll want to make sure that the background of your design extends through and fills the bleed area. This makes sure that your design reaches all the way to the end of the card when trimmed and will prevent any ugly white edges.

Tip: Sometimes bleed issues like to hide in the pink area, so make sure to review your PDF Proof closely

When using photos you’ll want to make sure there is plenty of extra space around the focal point of the image, so the unimportant part of the photo can fill the bleed area and the important part is in the safe area. We don’t want anyone’s head to get cut off.

Safe area

To keep all of the important stuff on your cards, not the cutting room floor, you’ll need to make sure all essential text and parts of images are kept within the safe area. The safe area is placed far from the trim line, but if something were to sneak outside of the safe area it wouldn’t be protected from the big, bad blades of our cutting machines.. We also recommend providing a little extra room for your design to breath inside the safe area, just in case.

Border recommendations

In general we suggest avoiding borders, as they can come out lopsided or uneven. Although if you want to use a border, we recommend extending it at least 2mm within the safe area. This is to make sure that any inaccuracy during the cutting process is less noticeable.

MOO's printers use a 4 color ink process (CMYK). Please be aware that screen colors (RGB) may appear duller or lacking in contrast when printed.

Always preview your work in CMYK where possible.

We use public ICC profiles, so if you preview and save your files using the 'Coated GRACOL 2006' colorspace, they will not be altered by our back end processes.

To set the correct color space for your PDF, click on the 'output' option shown on the left of your screen when you select the 'Adobe PDF/X-1a:2001' preset. In the 'color' box, select 'Coated GRACOL 2006' from the destination dropdown.

Please note, we don'toffer any spot color or any pantone matching, so its best to remove them from yourPDFs and ensure only CMYK color values.

This video explains the difference between RGB and CMYK.

All photos uploaded to MOO must be no less than 96dpi, but we recommend you upload them at 300dpi. See the table below with the minimum and recommended pixel dimensions, for each product. These sizes are all full bleed.

Product

Minimum (96dpi)

Recommended (300dpi)

MOO Size Business Cards

333 x 223 pixels

1038 x 696 pixels

Standard Size Business Cards

352 x 208 pixels

1098 x 648 pixels

Square Business Cards

261 x 261 pixels

813 x 813 pixels

MiniCards

280 x 121 pixels

873 x 378 pixels

Luxe Notecards

575 x 412 pixels

1794 x 1287 pixels

Small Postcards

575 x 412 pixels

1794 x 1287 pixels

Standard Postcards

591 x 399 pixels

1847 x 1247 pixels

Square Postcards

468 x 468 pixels

1464 x 1464 pixels

Rack Postcards

831 x 366 pixels

2598 x 1146 pixels

Medium Postcards

513 x 369 pixels

2138 x 1538 pixels

Half Page Postcard

831 x 543 pixels

2598 x 1698 pixels

Large Postcards

879 x 591 pixels

2747 x 1847 pixels

Round Stickers and Labels

150 x 150 pixels

471 x 471 pixels

Rectangular Stickers and Mailing Labels

325 x 215 pixels

1017 x 672 pixels

StickerBooks and Mini Labels

90 x 90 pixels

282 x 282 pixels

Letterheads

831 x 1071 pixels

2598 x 3348 pixels

Greeting Cards/Holiday Cards (A6)

575 x 412 pixels

1794 x 1287 pixels

Small Flyers

575 x 412 pixels

1794 x 1287 pixels

Long Flyers

831 x 366 pixels

2598 x 1146 pixels

Square Flyers

468 x 468 pixels

1464 x 1464 pixels

Half Page Flyer

831 x 543 pixels

2598 x 1698 pixels

US Letter Flyers

831 x 1071 pixels

2598 x 3348 pixels

You can access your order history by first logging into your MOO account. Once you are logged in, simply click on “Order History” along the top of the “Account Overview” page.

You can also follow this direct link when logged in.

This will allow you to view and access your previous orders.

For easy reordering you can select “Reorder”.

You can change the delivery address of your order all the way up until it ships. To change it, you can go to your "Account" and select "Order history." Find the order you want to change and click "Edit shipping address."

As long as the order hasn't been shipped already, it will go to the new address.

You can check the status of any order within your ‘ Order History ’ when logged into moo.com. The order status will be displayed on the right-hand side column and will confirm if your order is printing, if it’s been packed and if it’s been dispatched.

If you have any concerns on the status of your order you can reach out to our Customer Service team.

To begin creating your Postcarddesigns, please download the template for the relevant software from the list below:

Small Postcards

If you are uploading photography or non-vector artwork (e.g. high-quality JPEGs), please make sure they are no less than 575 x 412 pixels at 96dpi or ideally sized at 1794 x 1287 pixels at 300dpi. If your designs are a mix of photography and design, make sure the embedded photographs used are above the recommended pixel sizes.

Landscape

Adobe Illustrator Template (pdf/ai) *

Adobe Photoshop Template (psd)

Adobe InDesign Template (idml)

JPEG Template (jpeg)

Portrait

Adobe Illustrator Template (pdf/ai) *

Adobe Photoshop Template (psd)

Adobe InDesign Template (idml)

JPEG Template (jpeg)

Medium Postcards

If you are uploading photography or non-vector artwork (e.g. high-quality JPEGs), please make sure they are no less than 513 x 369 pixels at 96dpi or ideally sized at 2138 x 1538 pixels at 300dpi. If your designs are a mix of photography and design, make sure the embedded photographs used are above the recommended pixel sizes.

Landscape

Adobe Illustrator Template (pdf/ai) *

Adobe Photoshop Template (psd)

Adobe InDesign Template (idml)

JPEG Template (jpeg)

Portrait

Adobe Illustrator Template (pdf/ai) *

Adobe Photoshop Template (psd)

Adobe InDesign Template (idml)

JPEG Template (jpeg)

For all other Postcard size templates, please follow this link and select your product size where you can downloadyour template at the bottom of the page:

* may appear blank until opened in Adobe software. Please do not save your design in the 'artwork guidelines' group layer or it will not print.

Until the order is marked as "dispatched", you are able to cancel an entire order from your "Order History" and receive a full refund.

If you're looking to cancel certain items from your order, please contact us and we'll do our best to help.

When creating your products online you may be shown an error message warning you of potential print problems that you’ll need to check. These error messages will appear as either a yellow or red exclamation mark alongside the corresponding issue within your design. If you use your cursor to hover over any design error messages shown, you will be given a description of the potential problem and often tips for fixing it.

If you’re seeing a yellow error message, you can override the warning and proceed to checkout. However, if you choose to do so, your design may arrive with some issues. We’d always recommend reviewing and addressing any error message during the design stages so that you can make adjustments to your designs if necessary.

If you’re seeing a red error message, you cannot override the warning and will be unable to proceed to checkout. If this happens, you will need to review the warning and either make the necessary changes to your design or use an alternative design file where appropriate.

If you’re unsure of the problem that either error message indicates, you can contact our Customer Service team who will be happy to look into it for you

After placing an order, you will have access to an order receipt which will live in your account and order history for access at any time.

If you need changes made to this receipt after an order has been placed, please contact our customer service team.

Please note certain details cannot be legally altered.

All products are shipped from our US warehouse and therefore any orders being shipped internationally may incur customs charges. A customs charge or tariff may be assessed when goods are transported across international borders, depending on the weight and value of the parcel as well as local guidelines. Due to this, please note that MOO cannot take responsibility for these charges.

In addition, we cannot confirm whether a customs fee or tariff will be charged or not at the time of placing an order, as this will depend on whether the parcel is selected for inspection by border control.

For orders shipping to Canada, all handling charges including taxes, customs and courier fees will be assessed and paid for when checking out on the MOO website, so no customs charges should be required at the point of delivery.

Reordering is easy. Here's a quick video to walk you through the process:

If you don't need to make any changes and just need more cards, then here's what you do.

1. Visit the "Reorder" section and locate the pack you want to reorder. You will need to sign in if you aren't already

2. Next, find the item you want to reorder and choose the quantity in the dropdown

3. Click 'Reorder'to add it to your Cart

"Reorder"

If you do need to make changes to your design or text, follow the steps below:

1. Visitthe section and locatethe pack you want to reorder and change

2. Clicking "Edit &Reorder" will bring you to the design workflow where you can edit directly on MOO or upload new files accordingly

3. You can also use this option to select a different paper/finish, corner options and quantity

When printing your cards, MOO uses a digital halftone CMYK (cyan, magenta, yellow and black) printing process. This means we use small dots of these 4 inks to produce all color. Our printer mixes and overlaps grids of these dots at varying sizes and distances from each other to create the illusion of tones.

Lighter colors use fewer or smaller dots, as the paper showing through is what lightens the color. The dots being further apart means they are more visible and can result in thin lines and the edges of shapes or letters to start to look broken when reviewed close up. We recommend using thicker lines and darker colors whenever possible, as larger dots will be used to fill the white space of the paper resulting in a more consistent appearance.

You can see some close upphotography of our sample cardsbelow:

Close Up 1

Close Up 2

Close Up 3

Close Up 4

Close Up 5

To begin creating your RectangularStickers and Labelsdesigns, please download the template for the relevant software from the list below:

If you are uploading photography or non-vector artwork (e.g. high-quality JPEGs), please make sure they are no less than 325 x 215 pixels at 96dpi or ideally sized at 1017 x 672 pixels at 300dpi. If your designs are a mix of photography and design, make sure the embedded photographs used are above the recommended pixel sizes.

Landscape

Adobe Illustrator Template (pdf/ai) *

Adobe Photoshop Template (psd)

Adobe InDesign Template (idml) *

JPEG Template (jpeg)

Portrait

Adobe Illustrator Template (pdf/ai) *

Adobe Photoshop Template (psd)

Adobe InDesign Template (idml) *

JPEG Template (jpeg)

* may appear blank until opened in Adobe software. Please do not save your design in the 'artwork guidelines' group layer or it will not print.

If you're having trouble logging in to your account or remembering your password, you can reset your password using this link and entering your email address.We'll then email you with more details to reset the password.

If you find you've not received the email, please bear in mind they can be filtered to your spam/junk mail, so do check there.

Alternatively, it might be that youcreated your account with a Facebook login. If this is the case, when trying to sign in, make sure you click the Facebook icon on the login page.

If you're still having trouble accessing your account, you can contact our customer service team who will be able to help.

You can check the status of your order by going to the 'Order History' section of 'Your Account'. We'll tell you if your order is being processed, printed, or has been shipped.

Once your order has been dispatched, you can also track your shipment via the tracking link and number provided within the dispatch email.

If your order hasn't arrived, please remember that our delivery estimates (listed in your order confirmation and displayed at checkout) areestimates, and can be subject to a little variation. If your order hasn't arrived 5 working days after the estimated arrival date please get in touch with our customer service team who can investigate.

To begin creating your Flyersdesigns, please download the template for the relevant software from the list below:

Square Flyers

If you are uploading photography or non-vector artwork (e.g. high-quality JPEGs), please make sure they are no less than 468 x 468 pixels at 96dpi or ideally sized at 1464 x 1464 pixels at 300dpi. If your designs are a mix of photography and design, make sure the embedded photographs used are above the recommended pixel sizes.

Adobe Illustrator Template (pdf/ai) *

Adobe Photoshop Template (psd)

Adobe InDesign Template (idml) *

JPEG Template (jpeg)

Small Flyers

If you are uploading photography or non-vector artwork (e.g. high-quality JPEGs), please make sure they are no less than 575 x 412 pixels at 96dpi or ideally sized at 1794 x 1287 pixels at 300dpi. If your designs are a mix of photography and design, make sure the embedded photographs used are above the recommended pixel sizes.

Landscape

Adobe Illustrator Template (pdf/ai) *

Adobe Photoshop Template (psd)

Adobe InDesign Template (idml) *

JPEG Template (jpeg)

Portrait

Adobe Illustrator Template (pdf/ai) *

Adobe Photoshop Template (psd)

Adobe InDesign Template (idml) *

JPEG Template (jpeg)

HalfPage Flyers

If you are uploading photography or non-vector artwork (e.g. high-quality JPEGs), please make sure they are no less than 831 x 543 pixels at 96dpi or ideally sized at 2598 x 1698 pixels at 300dpi. If your designs are a mix of photography and design, make sure the embedded photographs used are above the recommended pixel sizes.

Landscape

Adobe Illustrator Template (pdf/ai) *

Adobe Photoshop Template (psd)

Adobe InDesign Template (idml) *

JPEG Template (jpeg)

Portrait

Adobe Illustrator Template (pdf/ai) *

Adobe Photoshop Template (psd)

Adobe InDesign Template (idml) *

JPEG Template (jpeg)

Long Flyers

If you are uploading photography or non-vector artwork (e.g. high-quality JPEGs), please make sure they are no less than 831 x 366 pixels at 96dpi or ideally sized at 2598 x 1146 pixels at 300dpi. If your designs are a mix of photography and design, make sure the embedded photographs used are above the recommended pixel sizes.

Landscape

Adobe Illustrator Template (pdf/ai) *

Adobe Photoshop Template (psd)

Adobe InDesign Template (idml) *

JPEG Template (jpeg)

Portrait

Adobe Illustrator Template (pdf/ai) *

Adobe Photoshop Template (psd)

Adobe InDesign Template (idml) *

JPEG Template (jpeg)

US Letter Flyer

If you are uploading photography or non-vector artwork (e.g. high-quality JPEGs), please make sure they are no less than 831 x 1071 pixels at 96dpi or ideally sized at 2598 x 3348 pixels at 300dpi. If your designs are a mix of photography and design, make sure the embedded photographs used are above the recommended pixel sizes.

Landscape

Adobe Illustrator Template (pdf/ai) *

Adobe Photoshop Template (psd)

Adobe InDesign Template (idml) *

JPEG Template (jpeg)

Portrait

Adobe Illustrator Template (pdf/ai) *

Adobe Photoshop Template (psd)

Adobe InDesign Template (idml) *

JPEG Template (jpeg)

* may appear blank until opened in Adobe software. Please do not save your design in the 'artwork guidelines' group layer or it will not print.

To begin creating your Greeting/HolidayCards designs, please download the template for the relevant software from the list below:

If you are uploading photography or non-vector artwork (e.g. high-quality JPEGs), please make sure they are no less than 575 x 412 pixels at 96dpi or ideally sized at 1794 x 1287 pixels at 300dpi. If your designs are a mix of photography and design, make sure the embedded photographs used are above the recommended pixel sizes.

Landscape

Adobe Illustrator Template (pdf/ai) *

Adobe Photoshop Template (psd)

Adobe InDesign Template (idml) *

JPEG Template (jpeg)

Portrait

Adobe Illustrator Template (pdf/ai) *

Adobe Photoshop Template (psd)

Adobe InDesign Template (idml) *

JPEG Template (jpeg)

* may appear blank until opened in Adobe software. Please do not save your design in the 'artwork guidelines' group layer or it will not print.

Please get in touch with our Customer Servicesteam if you have any worries or concerns with your account. If something at moo.com has troubled you, we'll be happy to help sort it out or delete your account for you.

We offer next day delivery to destinations across the US*. Orders must be placed before 2pm EST.

Next day delivery is only available on certain products and finishes, you can find the full breakdown of the available products and options here.

*Excluding weekends and holidays.

Once your order has been collected by the carrier, Little MOO will email shipping details with the tracking link included.

The tracking information along with other updates on the status of your order are available in "Your Account".

If you have any issues receiving your package by the specified date, please contact our Customer Service team and we'll be happy to help.

Collection is available from our office located in Lincoln, Rhode Island.

If you would like to collect your order instead of having it shipped, all you need to do is place your order and contact us with your order reference number.

We will mark your order for collection, and refund your shipping costs (minus any expedited printing costs) and let you know your estimated pickup date along with our address details. You will receive an email once your order is ready to be collected.

Our pickup times are Monday through Friday, 9am - 5pm EST.

The cost of your order will depend on which product, quantity and finish options you’ve selected and where you're shipping to. We also have various options for delivery dates, so that you can choose the one that suits you best.

We’ve made an online cost calculator so you can get an accurate quote in seconds.

Simply follow the link aboveand select your product, quantity and shipping destination. We'll then show you the different options available, along with the price (including any bulk discounts) and the estimated turnaround times.

If you would like a quote from a real human-being, please contact us and let us knowthe products and quantities you're interested in and your shipping destination. We'll happily provide allthe necessary information.

MOO design services are available through our easy-to-use platformfor larger businesses. Ifyou're interested in learning moreabout ourcustom design packages, please contact MOO for Business.

If you don't have a business account with MOO but have a small problem with your design and don’t have the tools or resources to amend it, our customer service team might be able to help out.

You can outline your text in Photoshop or Illustrator

Photoshop

Open the original Photoshop file (.psd)

Find layers containing text (denoted by a "T" in the layer name)

Right-click the layer and select "Convert to Shape"

Your text is now a shape, and is vectorized - this will make the text look as crisp as possible when printed

For best results, you should then save your PDF, using the preset PDF/x-1a:2001

Illustrator

Open the Illustrator file (.ai) or PDF

Select the text layer or text box on the canvas

Click "Type>Create Outlines" from the top menu

Your text should now be converted to a vector shape

For best results, you should then save your PDF, using the presetPDF/X-1a:2001

The MOO Promise

We take great pride in the work we do here at MOO, so should you ever receive anything that isn't up to scratch. We want you to be absolutely thrilled with your purchase, however, if you're not- please let us know and we'll do everything we can to fix it.

Our Hardcover Notebooks measure 5.12" x 8.15" and contain 176 pages:

160 lined pages (100gsm) with a smooth, non-glare writing surface

16 unlined pages (135gsm) in the middle of the Notebook creating a central seam in a contrasting color to the Notebook cover.

The Notebooks are available in 6 color combinations:

Charcoal Grey with a Mint seam

Midnight Blue with a Tan seam

Wine Red with a Lavender seam

Lime Green with a Steel Blue seam

Sky Blue with a Pastel Pink seam

Berry Red with a Turquoise seam

The Notebooks are made using a Swiss binding technique meaning that they lay flat no matter what page you are writing on.They also come with a matching protective slipcase, internal Business Card Holder and Wayfinding ribbon.

You can find out more on our Notebooks and see imagery of the variation of colors available here.

If you’d like to calculate the product cost and delivery turnarounds, feel free to use our online Cost Calculator.

This video shows you how to flatten transparencies in Adobe Illustrator. We flatten transparencies to avoid any unintended effects they may cause during the printing process.

Here are the steps to follow to flatten transparency.

Select > All

Object > Flatten transparency...

Change default settings to our MOO preferred settings. They should like this this:

Click Okay

Save as... > PDF

Choose the PDF/X-1a:2001 from the first dropdown

We want to make sure you are kept informed and have complete control over how we use your data. You can select and change your preferences here.

If in the future you change your mind, you can always make changes to these settings at any time.

We offer pre-made MOO designs for a variety of our products.These designs are meant to be used just as they appear. While you can customize the template with your own information, certain elements of the design such as formatting and color may be locked in place and cannot be altered. Please note that MOO designs cannot be mixed and matched together.

We do offer some MOO designs that allowyou to upload your own logo or image(s). To filter these options, you can select "add my logo" and/or "use myimages"optionson the left hand side of the MOO Designs page.

If you would prefer to create your own design, or if we don't currently offer a pre-made design for the product you would like to make, you can find detailed instructions on how to prep your own artwork here.

Our Business Cards are currently available in 3 sizes, both with your choice of rounded or square corners:

Square Business Cards: 2.56" x 2.56"

MOO size Business Cards: 3.3" x 2.16"

US Standard size Business cards: 3.5" x 2"

These cards are available with your choice of paper and finishes:

Original (350gsm/16pt): Matte or Gloss

Super (400gsm/19pt): Soft Touch or High Gloss

Soft Touch is available with Special Finish additions:

Gold Foil, Silver Foil, Spot Gloss or Raised Spot Gloss

Luxe (600gsm/32pt): Uncoated

Available with 8 pre-set seam colors

Cotton (298gsm/18pt): Uncoated

While the front of every card in your pack will have the same image, you can have up to 50 different back designs when utilizing MOO’s own Printfinity option! Please note, Printfinity options may be limited on MOO Designs.

If you’re uploading your own custom designs, be sure to check out our Artwork Specifications here !

If you’d like to calculate the product cost and delivery turnarounds, feel free to use our online Cost Calculator.

Our White Label Packaging is available for both Business Cards and MiniCards. The boxes have a smooth white coating on the outside and a matte grey coating inside. This White Label packaging is sold separately from our Business Cards and MiniCards and we are currently unable to ship any cards in these boxes.

Business Card White Label Boxes:

Measure 64mm x 95mm x 35mm

Can fit up to 50 Business Cards (25 Luxe Business Cards)

Made from recycled pulp board and coated paper

MiniCard White Label Boxes:

Measure 80mm x 37mm x 60mm

Can fit up to 100 Business Cards (50 Luxe Business Cards)

Made from recycled pulp board and coated paper

We offer the choice of Visa and Mastercard debit/credit cards, American Express (not available for Canadian Orders) and PayPal (which includes American Express, Maestro, Solo, Visa Delta or Visa Electron). Currently, we don't accept any form of pre-paid card.

If you don't have a PayPal account, you can set one up as part of our checkout process, or use the Paypal service as a guest to place your order.

Our MiniCards measure 2.75" x 1" and are currently available with your choice of rounded or square corners.

These cards are available with your choice of paper and finishes:

Original (350gsm/16pt): Matte or Gloss

Luxe (600gsm/32pt): Uncoated

Available with 8 pre-set seam colors

While the front of every card in your pack will have the same image, you can have up to 100 different back designs when utilizing MOO’s own Printfinity option! Please note, Printfinity options may be limited on MOO Designs.

If you’re uploading your own custom designs, be sure to check out our Artwork Specifications here !

If you’d like to calculate the product cost and delivery turnarounds, feel free to use our online Cost Calculator.

When uploading your artwork to create your products you do not need to use crop marks within your files.

Here at MOO we print using a bleed and safe area which does not require crop marks, instead our bleed and safe area specifications will help us to identify where to trim your product(s). If your design files contain crop marks please make sure to remove them before uploading to our site or these could print on your final product(s). You can find our product templates and design specifications here.

To begin creating your MOO Size Business Cards designs, please download the template for the relevant software from the list below.

If you are uploading photography or non-vector artwork (e.g. high-quality JPEGs), please make sure they are no less than 333 x 223 pixels at 96dpi or ideally sized at 1038 x 696 pixels at 300dpi. If your designs are a mix of photography and design, make sure the embedded photographs used are above the recommended pixel sizes.

If you are looking for (US) Standard Size Business Cards, you'll find them here.

MOO Size Business Cards (square corners)

Landscape:

Adobe Illustrator Template (pdf/ai) *

Adobe Photoshop Template (psd)

Adobe InDesign Template (idml) *

JPEG Template (jpeg)

Portrait:

Adobe Illustrator Template (pdf/ai) *

Adobe Photoshop Template (psd)

Adobe InDesign Template (idml) *

JPEG Template (jpeg)

* may appear blank until opened in Adobe software. Please do not save your design in the 'artwork guidelines' group layer or it will not print.

MOO Size Rounded Corner Business Cards

Landscape:

Adobe Illustrator Template (pdf/ai) *

Adobe Photoshop Template (psd)

Adobe InDesign Template (idml) *

JPEG Template (jpeg)

Portrait:

Adobe Illustrator Template (pdf/ai) *

Adobe Photoshop Template (psd)

Adobe InDesign Template (idml) *

JPEG Template (jpeg)

* may appear blank until opened in Adobe software. Please do not save your design in the 'artwork guidelines' group layer or it will not print.

Pre-designing cards before you upload to MOO is something we only recommend to design professionals, or those very comfortable with graphics applications. Some technical knowledge is required to use the templates, and to save your work in the best format for print.

Below you'll find helpful tips:

4 Rules for Designing the Perfect Fit:

Make sure you've accounted for the 'bleed' in your design, filling this area with any background colours or images. Ensure all important parts of your design are kept within the safe area.

Where possible designs featuring graphics or text should be submitted as vector based PDFs. To keep your text in vector format, we recommend applications like Adobe Illustrator, Adobe InDesign and more recent versions of Adobe Photoshop. Please note, saving text in JPEG format could result in 'fuzzy' edges.

When your design features a mix of photography and text, make sure your placed photographs are 300 dpi, and where possible that your final design is saved as a PDF.

Make sure you pre-flight your PDFs using the 'Adobe PDF/X-1a:2001' preset. This option can be found in Adobe Illustrator, Adobe InDesign and more recent versions of Adobe Photoshop. Also, ensure yousave each design as a separate single page PDF - we don't accept multi-page files on upload.

We offer a range of Business Card and MiniCard Holders in varying designs, shapes and sizes to accompany your cards.

Business Card Holders

We offer 5 different styles which can all be found here.

The ShowCase Holder

The SlimCase Holder

Leather and Brushed Steel Holder

Classic Leather Holder

Giorgio Fedon Holder

Square Business Card Holders

We offer 2 different styles which can be found here.

The ShowCase (Square) Holder

The SlimCase (Square) Holder

MiniCard Holders

We offer 2 different styles which can be found here.

The MOO MiniCard Holder

Leather MiniCard Holder

If you’d like to calculate the product cost and delivery turnarounds, feel free to use our online Cost Calculator.

You will need to create and upload two files - one for the design file and one for your Element layer. The black parts of your Element layer will denote which parts of your design we apply the Spot Gloss or Foil to. Anything white won’t be printed with any Foil or Spot Gloss.

We recommend the following settings to yield the best possible output:

Design file - vector based PDF, saved in CMYK - this will be printed the same way as all standard MOO products.

Element/Mask Layer - CMYK (black and white: 0/0/0/100), vector based PDF only - the black parts of the design will be printed with Foil or Spot Gloss.

Design Templates

Please use your Elements wisely and for best results, follow these handy tips:

Foil: Treat the foil as its own color that will print on top of the rest of your design, obscuring what’s underneath. Foil should not replicate anyelements of your Design file to prevent a messy halo effect.

Spot and Raised Spot Gloss: Think of Gloss as an enhancement to your existing design. Any design element it is printed over will appear shiny and slightly raised.

Use black & white files only for the element files, and use a CMYK value of 0/0/0/100 for the black parts.

Use vector-based PDF artwork for the element layer. Low-quality artwork can make the Foils or Gloss come out jagged and vector PDFs will help prevent this:

You can use ourto create the perfect fit using Adobe Illustrator, InDesign or Photoshop.