Kustomer Claimed Company

Kustomer is the industry leading conversational CRM platform perfecting every customer experience. Built with intelligent tools such as AI and Automation, no code-configuration and a connected data platform that unifies data from multiple sources through a single timeline, Kustomer empowers businesses to operate with greater efficiency and deliver more personalized service to customers across any channel, making every interaction more meaningful and memorable. Today, Kustomer is the core platform for some of the leading customer service brands like Ring, Glovo, Glossier and Sweetgreen. read more

EMPLOYEE PARTICIPANTS: 7

TOTAL RATINGS: 106

CEO: Brad Birnbaum

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Kustomer Human Resources

Kustomer's Human Resources Team has a direct impact on the company’s overall culture which is scored an A- by employees. Let’s not forget culture starts at the top. Brad Birnbaum, Kustomer's CEO, has been rated 75/100 by employees.

The Effects of HR on Kustomer

Kustomer's human resources department has a direct impact on the work environment. Employees rate their environment a B and are extremely happy at Kustomer. When asked what’s positive about the culture and environment at Kustomer, one user shared, “The leadership, in particular on engineering, really leads by example. From top to bottom, everyone puts in the work. The company calibrates towards what methods work. We even eat together, pretty much every lunch break. ”.

Top 15%
A-
Overall Culture
Kustomer is in the Top 15% of Similar Sized companies on Comparably

Top 25%

Leadership

Kustomer is in the Top 25% of Similar Sized companies on Comparably

Top 35%
B
Environment
Kustomer is in the Top 35% of Similar Sized companies on Comparably
Top 15%
A-
Happiness
Kustomer is in the Top 15% of Similar Sized companies on Comparably