
Employees’ understanding of Kustomer's KPIs and OKRs is essential for its success. Out of 1 Kustomer employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at Kustomer is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Kustomer employees shared they generally receive helpful feedback every week. Feedback and positive reinforcement are both conducive to meeting goals.