GoDaddy Employee Reviews
Out of 270 GoDaddy employee reviews, 73% were positive. The remaining 27% were constructive reviews with the goal of helping GoDaddy improve their work culture. The Sales team, with 93% positive reviews, reports the best experience at GoDaddy compared to all other departments at the company. The Design team offered the most constructive feedback, with 29% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Sales Dept
What do you like best about the leadership team?
They are like friends and they help we employees like we are their own family and they have unlimited knowledge
Fun and chill the best
Review from Sales Dept
Direct supervisors are very supportive of thier teams, but department leadership and upper management don't seem to have any clue how the departments can be run much much more efficiently. THey basically just throw ideas at the wall and hope a few stick.
Review from Design Dept
Cost conscious and somewhat practical
Review from Sales Dept
They listen to me and take feedback that is actioned and drives my department forward.
What does the leadership team need to get better at?
Everything, they are terrible at making a right decisions to run the departments smoothly. They do not care about the customer so long as we get their money without providing the service they paid for. Everyone is quitting, understandable, they dont want to continue sacrificing their integrity.
Review from Design Dept
Treat them like humans and prevent sexual abuse
Review from Customer Support Dept
The leadership team is approachable and eager to help.
This is the worst thing about the job and makes it unworkable. Any time I need someone in management, there’s no one around. I’ve had to wait over an HOUR just for a simple answer to a question before with a customer on hold. Ridiculous.
communication, making expectations known and realistic
What is the best part about your compensation package?
the company strives for providing excellent options
the amount is quite good
Review from Sales Dept
The amount of time off we are given
Review from Design Dept
It alliws me to stretch
You get lots of benefits like RSU and health benefits. They also have team fun days once a month.
Why do you feel undervalued and what would make you feel better about your compensation?
Shouldn't fear job security daily
65k is not close to the comp package i see across multiple sources for Business Intelligence Analysts and I do not receive stock compensation.
If it was customer service not sales. I was hired or my customer service not sales
When hired they dont tell you its flat our sales. they tell you it is customer service. They do not tell you the only way to make above base pay is to make sales all the time, the support is definitely secondary
Review from Sales Dept
Employees are treated as disposable and easily replaced ever since Blake Irving took over
What are some of the best things about your team?
we are always building value
fun and conducive the best
Review from Sales Dept
My team works very hard and long hours to get things done.
all highly trained, professional, understanding, empathetic, and loyal.
Hard workers and able to laugh and have fun.
What do your coworkers need to improve and how could you work together better?
Fix management because all problems stem from there. They unjustified treatment of employee and customer is was causes everyone's irritable mood/hostile environment.
Review from Design Dept
There’s nothing “wrong” with my coworkers. I just don’t jive with people there.
Better attitudes and stop all the pranking
Communication and technical know-how. I think we work well together but sure they're could be improvement
Review from Customer Support Dept
After all these years, my org still operates as separate silos. Also, half the engineers on my team are garbage
Review from Engineering Dept
What is most positive about the culture and environment at your company?
helping businesses owners and customers
helping people and talking to coworkers
Review from Sales Dept
this company offers an excellent work culture
Inclusive, peogresdive, oppirtubustic startup feel, ability to execute on new ideas.
Pre-covid the culture was wonderful. Since then its been a downward spiral of stupid decisions focused on saving money by exchanging tenured US employees who gave years of themselves to the company for cheap overseas call routers with no training or basic understanding of what GoDaddy does.
What needs to change to make the company culture better?
The company does focus on positive things but there are too many negatives that outweigh the positives. They need to actually help their employees instead of just telling them what to do and thinking that’s sufficient.
Leadership needs to be more present in day to day activities to guide people towards they culture they want.
Review from Engineering Dept
Better pay
Review from Customer Support Dept
Stop the penny pinching!!!
Review from Engineering Dept
Painful.
Review from Customer Support Dept
What did you like most about the interview process?
it was very clear and answered all my questions
Technical questions are basic and also the questions talking about sales are mainly base around common sense.
Review from Sales Dept
simple and easy to be processed
Review from Sales Dept
human interaction and tour of the job
The communication is great from recruiting and HR
What would you improve about your company's interview process?
It was thorough but enjoyable.
What makes you most happy at work?
I love this company we are a great team
pay, friends and time wohoo
Review from Sales Dept
I have tge abiluty to be myself, to innivate, to drive towards customer outcomes
My customers and partners are the major driving force which itself keeps me going
The coworkers are great and so are the customers
What's going wrong and how can it be improved?
Provide better support of products. Let product teams fix whats broken by providing them resources
Fix management they are the only ones causing issues.
Review from Design Dept
profit driven, does not care about employees
Work is work. People on the phones yell at me daily like I’m the bad guy for doing my job which is taxing on my psyche
They have raised the minimum sales targets to keep your job. They have raised goals to pay the agents less bonuses. It's all about money.
Review from Sales Dept
What would you most like to see improved at your company?
Innovation
Review from Engineering Dept