Aaron's Employee Reviews
Out of 332 Aaron's employee reviews, 72% were positive. The remaining 28% were constructive reviews with the goal of helping Aaron's improve their work culture. The Operations team, with 88% positive reviews, reports the best experience at Aaron's compared to all other departments at the company. The Sales team offered the most constructive feedback, with 20% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Good everyone is great i like that about them
Review from Customer Success Dept
they are in it to make everyone happy and they honor second chances
Review from Sales Dept
They are great and love working with them
They are all around good ppl
There drive for sales day in and day out
What does the leadership team need to get better at?
Judging Labor hours vs performance expectations, compensation
Everyhing! No communication. Cant remember there promises.
MAKING SURE NOT ONLY THE CUSTOMERS ARE HAPPY BUT THE EMPOYEES AS WELL...
Listening to their employees recommendations instead of calling it insubordination
Being professional and being smart
Review from Sales Dept
What is the best part about your compensation package?
Just having that time to just be good and make people day
Review from Customer Success Dept
dayforce on demand pay is the best
Review from Sales Dept
It's fair and on time
Monthly and quarter bonuses. Fair salary.
Review from Operations Dept
Great health insurance and 401k match
Why do you feel undervalued and what would make you feel better about your compensation?
Better pay, i do the majority of the GM's job
Create Bonus expectations that match performance expectations
I domt want to leave a comment at the moment
I would like a better base pay and to have all of my bills taken care of with no worries and what I currently make, I'm not able to do that comfortably, and I would feel a lot better about my bonus if it was a metric I could control instead of it being based on my percent collected.
Review from Sales Dept
a proper number to contact HR would be nice
What are some of the best things about your team?
I like them and they do a good job helping people
Review from Customer Success Dept
we help one another and we don't judge
Review from Sales Dept
. The training is greatGrowth and training
They are extremely friendly, helpful, and offer plenty of well needed laughs and reprieve from the day to day of the business
My team (Sales associate and Pt's) are great and fun to interact with.
What do your coworkers need to improve and how could you work together better?
Their attitudes and work ethic
Review from Sales Dept
Communication, team work and doing their job instead of sitting at a desk all day
Again everything this place just screws you over
My coworkers are great, besides the GM.
personality, and i wish aarons would not hired anyone who smokes cigaretttes because it stinks.
What is most positive about the culture and environment at your company?
laughter always enters the building when the doors open. I am never sad which makes me enjoy my job
Review from Sales Dept
Everyone is on one accord as it should be
Working outside of the store being self motivated
Customer service. We deal with alot of customers that just need help getting to ownership. Even more so in this economic environment.
Review from Operations Dept
The manager and co-workers treat each other with respect.
What needs to change to make the company culture better?
Stop publicly calling out areas of opportunity stop spending two seconds on positives and two hours on negatives. Loyalty is expected but not reciprocated
The hours we are open to late never get to spend time with family.
Review from Operations Dept
Eveeything needs to changes because its a bad work environment
Better management that listens. Tuey smile and shake there head. No resolutions.
a new and appropriate/competent GM
What did you like most about the interview process?
the no judgement and positive energy
Review from Sales Dept
I was taken care of, treated fairly, and communication was kept open with me throughout the whole process.
How easy my bosses are to talk to
Very personable. Asked open ended questions. Looked for real life experiences.
Review from Operations Dept
I went through two interviews, one with the hiring manager, and one with her manager.
What would you improve about your company's interview process?
Be more professional and forthcoming with interviewees. Aim to place potential new employees in areas matching their strengths. Do not try to mislead interviewees in order to fill a need.
Make sure the person giving the interview smiles
Having your own room to be interviewed versus doing it on the floor
What makes you most happy at work?
my team members and happy customers
Review from Sales Dept
Completing a delivery for a customer
Working with my customers, and ensuring that their needs are met
I dont want to leave a comment
Providing opportunities for our customers and our team members to improve their lives.
What's going wrong and how can it be improved?
Everyone acts like high school kids and they talk trash about each other and nothing is organized in thr walearhoise
The new GM, and regional manager are making terrible decisions.
get different product and stop selling the same things
Everyone else but me gets a bonus for their position
Review from Sales Dept
No teamwork, poor leadership closer to no leadership
Review from Sales Dept
What would you most like to see improved at your company?
The culture of Aaron's being shifted to a team driven focus.