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Aaron's Company Culture
Aaron's Culture
This score is derived from employee ratings & reviews3.2/5
Aaron's' Overall Culture is rated C
Top Rated Culture Dimensions
CEO Rating
B-Gender
B-Professional Development
B-Executive Team
C+Leadership
C+Aaron's CEO
Top 40%Top 40% of Similar Size Companies on Comparably
Douglas Lindsay
69 /100
See More
Diversity at Aaron's
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C
Diverse employees at Aaron's have rated Professional Development, Team, and Retention as the highest categories they have scored
Women at Aaron's
Top 40%Top 40% of Similar Size Companies on Comparably
B-
Women at Aaron's have rated CEO Rating, Team, and Meetings as the highest categories they have scored
Aaron's eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
-5
Aaron's employees are -5% more likely to recommend Aaron's as a great place to work
| 39% | Promoters |
|---|---|
| 17% | Passives |
| 44% | Detractors |
Working at Aaron's
Working at Aaron's is rated below average by 268 employees, across various culture dimensions. Aaron's employees rate CEO Rating highest among all categories, and think that Environment and Manager have the most room for improvement, putting Aaron's’s culture in the Bottom 40% compared to similar sized companies on Comparably and in the Bottom 40% compared to other companies in Atlanta. See below in detail how working at Aaron's was rated by employees.
Overall Company Culture at Aaron's
C
Overall Company Culture at Aaron's is rated C
Last updated 14 days ago
Bottom
40%
Aaron's ranks in the Bottom 40% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
Aaron's Employee Reviews
Out of 332 Aaron's employee reviews, 72% were positive. The remaining 28% were constructive reviews with the goal of helping Aaron's improve their work culture.
| Positive Reviews | 72% |
|---|---|
| Constructive Feedback | 28% |
Positive Reviews From Aaron's Employees
- What are some of the best things about your team?I like them and they do a good job helping people
- What is the best part about your compensation package?Just having that time to just be good and make people day
- What do you like best about the leadership team?Good everyone is great i like that about them
Constructive Feedback From Aaron's Employees
- Why do you feel undervalued and what would make you feel better about your compensation?Better pay, i do the majority of the GM's job
- What would you improve about your company's interview process?Be more professional and forthcoming with interviewees. Aim to place potential new employees in areas matching their strengths. Do not try to mislead interviewees in order to fill a need.
- What needs to change to make the company culture better?Stop publicly calling out areas of opportunity stop spending two seconds on positives and two hours on negatives. Loyalty is expected but not reciprocated
Aaron's Company Information
Aaron's Company Overview
Aaron's provides sales, lease and retailing of residential and office furniture, consumer electronics, home appliances and accessories.
Aaron's was founded in 1955 and its current CEO is Douglas Lindsay. Since its inception 71 years ago, Aaron's has grown to 9400 employees.
Aaron's Mission, Vision & Values
Aaron's Mission Statement
We strive to make a difference in the communities we serve and in the lives of our customers by offering the best possible experience to help them achieve their ownership goals. At Aaron's, first names are just as important as brand names.
Aaron's Values
- Embrace & Drive Change
- Value Data Over Opinion
- Listen. Challenge. Commit.
- Analyze The Wins & Losses
- Believe Anything Is Possible
- Create & Share Fun
- Speak Candidly
- Start Simple. Learn Fast. Iterate Often.
- Default To Go
- Measure Outcomes, Not Output
Sustainability and Corporate Social Responsibility at Aaron's
GIVE HOPE. GIVE RESPECT. GIVE BACK. That’s the giving philosophy that Aaron’s, Inc. leaders and associates have built our giving efforts on since the Company was founded in 1955. Aaron’s, Inc. is committed to being a responsible corporate citizen and making a positive impact on the communities we serve. We have a long history of corporate philanthropy. We provide monetary, in-kind and associate resources through several channels including our Aaron’s and Progressive giving initiatives, collectively known as Aaron’s Gives, which includes the Aaron’s Foundation, ProgReach, Aaron’s Community Outreach Program (ACORP) and our Matching Gift Program initiatives. Aaron’s has committed one percent of the Company’s pre-tax profits annually to help build strong communities across the U.S. and in 2018, we donated nearly $3 million to communities throughout the United States.
| Headquarter | 400 Galleria Pkwy SE Atlanta, GA 30339 United States of America |
|---|---|
| Website | jobs.aarons.com |
| Founding Date | 1955 |
| Tel | 800-950-7368 |
| Company Status | Public |
| Stock | AAN |
| Social Sites |
Aaron's Competitors
Aaron's competitors include SAP Concur, Target, Walmart, and Office Depot. Aaron's ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Aaron's compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Aaron's Employees
Aaron's has 9400 employees. 268 employees at Aaron's have reviewed Aaron's across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 14 days ago.
Overall, the 268 Aaron's employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Aaron's are not very pleased with their total compensation at Aaron's, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Aaron's are generally satisfied with their team. 268 Participants grade the quality of their coworkers a C. The majority believe the meetings at Aaron's are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Aaron's believe the environment at Aaron's is positive. Most Participants believe the pace of work at Aaron's is comfortably fast. About 47% of the employees at Aaron's work 8 hours or less, while 9% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Aaron's are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Aaron's employees generally work 9.5 hrs a day
Work Hours
A Day in the Life
Employees at Aaron's report the work pace is comfortably fast
Work Pace
A Day in the Life
77% of Aaron's employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Aaron's employees most often take 15-20 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
50% of Aaron's employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Aaron's employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
61% of Aaron's employees call their work environment positive
Environment
Joining Aaron's - Employee Onboarding
The prevailing opinion from employees about joining Aaron's is that the company was prepared on their first day. Aaron's employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Aaron's KPIs and OKRs
Employees’ understanding of Aaron's' KPIs and OKRs is essential for its success. Out of 6 Aaron's employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Aaron's CEO & Leadership
Aaron's CEO - Douglas Lindsay
69 /100
Aaron's’s CEO Douglas Lindsay started in this role in 2020. Douglas’s approval rate is just above average, putting Douglas in the Top 40% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to the CEOs of all other companies in Atlanta. Douglas Lindsay is well regarded by employees for the Professional Development Aaron's offers, and ranks among the Top 40% of CEOs by employees in that category. Douglas is most liked by employees with Over 10 Years experience and employees in the Customer Success department. However, employees with 1 to 3 Years experience have a slightly unfavorable view of the CEO. When compared to Aaron's’s competitors, Douglas Lindsay ranks just above Target’s CEO Brian Cornell. With Douglas’s leadership, Aaron's employee respondents are most happy about their Professional Development and Executive Team. Douglas was rated slightly below average for Environment.
Aaron's Leadership
The Aaron's Executive Team is rated a “C+” and led by CEO Douglas Lindsay, Vice President Of Retail Operations Rob OConnell, and Vice President, Internal Audit Jill Young
Douglas Lindsay CEO / President
Douglas A. Lindsay is Chief Executive Officer of The Aaron's Company, Inc. He was previously Chief Executive Officer of... read more
Rob OConnell Vice President Of Retail Operations
Rob OConnell serves as the Vice President Of Retail Operations of Aaron's, Inc. Rob started at Aaron's, Inc in May of... read more
Jill Young Vice President, Internal Audit
Jill Young serves as the Vice President, Internal Audit of Aaron's, Inc. Jill started at Aaron's, Inc in May of 2015.... read more
Robert Kamerschen EVP, General Counsel, Corporate Secretary & Chief Corporate Affairs Officer
Robert Kamerschen serves as the EVP, General Counsel, Corporate Secretary & Chief Corporate Affairs Officer of Aaron's,... read more
Dennis Cohen Head Of Supply Chain
Dennis Cohen serves as the Head Of Supply Chain of Aaron's, Inc. Dennis started at Aaron's, Inc in May of 2017. Dennis... read more
Russell Falkenstein Vice President, Strategic Analytics & Financial Planning
Russell Falkenstein serves as the Vice President, Strategic Analytics & Financial Planning of Aaron's, Inc. Russell... read more
Almir Hadzialjevic Vice President, Enterprise Risk & Security
Almir Hadzialjevic serves as the Vice President, Enterprise Risk & Security of Aaron's.
Scott Harvey VP of Franchise
Scott Harvey serves as the VP of Franchise of Aaron's.
John Karr VP, Compensation & Benefits
John Karr serves as the VP, Compensation & Benefits of Aaron's.
Diversity & Inclusion at Aaron's
Diverse employees at Aaron's score the company 65/100 across various culture categories, placing Aaron's in the Bottom 45% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Aaron's across various culture dimensions.
We believe that diversity – of people and ideas – inspires innovation and improves communities. Aaron's strives to be an inclusive organization that reflects the diversity of the customers we proudly serve.
Ranked Culture the Highest
Ranked Culture the Lowest
Aaron's Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Company Social Outings
- Work From Home Policy
Aaron's PTO
Aaron's' PTO and Vacation policy typically gives 15-20 days off a year with 67% of employees expected to be work free while out of office. Paid Time Off is Aaron's' 3rd most important benefit besides Healthcare when ranked by employees, with 33% of employees saying it is the most important benefit. Aaron's' benefits and PTO Package averages to represent a $2500+ cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Aaron's Careers
Aaron's Jobs
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Overview of Candidates Interested in Aaron's on Comparably
Candidates By Department
Customer Support | 27% | |
|---|---|---|
All Industries | 23% | |
Sales | 15% | |
Engineering | 10% | |
Admin | 6% | |
Other | 19% |
Candidates By Location
Atlanta | 33% | |
|---|---|---|
Kennesaw | 4% | |
Duluth | 4% | |
Columbus | 2% | |
Dothan | 2% | |
Other | 54% |
Frequently Asked Questions regarding Aaron's
What is Aaron's address?
Aaron's location is at 400 Galleria Pkwy SE
Who is the CEO of Aaron's?
Aaron's CEO is Douglas Lindsay, their score by employees is 69
What is Aaron's eNPS?
The eNPS for Aaron's is -5
What is Aaron's revenue?
Aaron's revenue is $3B
How many employees work in Aaron's?
Aaron's has 9400 employees
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