Aaron's Employee Reviews
Out of 332 Aaron's employee reviews, 72% were positive. The remaining 28% were constructive reviews with the goal of helping Aaron's improve their work culture. The Customer Support team, with 84% positive reviews, reports the best experience at Aaron's compared to all other departments at the company. The Sales team offered the most constructive feedback, with 20% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Judging Labor hours vs performance expectations, compensation
Everyhing! No communication. Cant remember there promises.
MAKING SURE NOT ONLY THE CUSTOMERS ARE HAPPY BUT THE EMPOYEES AS WELL...
Listening to their employees recommendations instead of calling it insubordination
Being professional and being smart
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Better pay, i do the majority of the GM's job
Create Bonus expectations that match performance expectations
I domt want to leave a comment at the moment
I would like a better base pay and to have all of my bills taken care of with no worries and what I currently make, I'm not able to do that comfortably, and I would feel a lot better about my bonus if it was a metric I could control instead of it being based on my percent collected.
Review from Sales Dept
a proper number to contact HR would be nice
What do your coworkers need to improve and how could you work together better?
Their attitudes and work ethic
Review from Sales Dept
Communication, team work and doing their job instead of sitting at a desk all day
Again everything this place just screws you over
My coworkers are great, besides the GM.
personality, and i wish aarons would not hired anyone who smokes cigaretttes because it stinks.
What needs to change to make the company culture better?
Stop publicly calling out areas of opportunity stop spending two seconds on positives and two hours on negatives. Loyalty is expected but not reciprocated
The hours we are open to late never get to spend time with family.
Review from Operations Dept
Eveeything needs to changes because its a bad work environment
Better management that listens. Tuey smile and shake there head. No resolutions.
a new and appropriate/competent GM
What would you improve about your company's interview process?
Be more professional and forthcoming with interviewees. Aim to place potential new employees in areas matching their strengths. Do not try to mislead interviewees in order to fill a need.
Make sure the person giving the interview smiles
Having your own room to be interviewed versus doing it on the floor
What's going wrong and how can it be improved?
Everyone acts like high school kids and they talk trash about each other and nothing is organized in thr walearhoise
The new GM, and regional manager are making terrible decisions.
get different product and stop selling the same things
Everyone else but me gets a bonus for their position
Review from Sales Dept
No teamwork, poor leadership closer to no leadership
Review from Sales Dept
What would you most like to see improved at your company?
The culture of Aaron's being shifted to a team driven focus.