Acceptance Insurance – Not well, the work home balance is terrible. Recent saturdays off has been more pleasant. However, dealing with other underqualified employees complaining about work is discouraging. | Comparably

Acceptance Insurance – Not well, the work home balance is terrible. Recent saturdays off has been more pleasant. However, dealing with other underqualified employees complaining about work is discouraging.

Acceptance Insurance Claimed Company
Acceptance is both an omnichannel insurance agency (buy coverage online, on the phone, and in our stores) and insurance carrier operating in 13 states across more than 300 retail locations. We are a team of more than 1,300 people focused on developing long-term relationships with historically underserved customers, including anyone who needs flexible payment schedules or has a few bumps on their record.) We’ve got the support systems of a major insurance company, but we work hard to be a part of and make a difference in our communities. From the technology that powers our claims department to the culture in our offices, we have one mission: passionately helping hard-working people deal with life’s uncertainty. read more
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Not well, the work home balance is terrible. Recent saturdays off has been more pleasant. However, dealing with other underqualified employees complaining about work is discouraging.

What does the leadership team need to get better at?

Sales and allowing employees to serve customers properly

What did you like most about the interview process?

Multiple agencies to sign through.

What do your coworkers need to improve and how could you work together better?

If everyone were equally able to make sales and equally cared about making sales

What's going wrong and how can it be improved?

Improvements within the company should be rewarded where deserved. Nobody should be in charge of anyone with more qualifications.

Why do you feel undervalued and what would make you feel better about your compensation?

I have more licenses than my managing agent and I have improved multiple stores sales while my managing agent has lost sales due to her customer service and lack of being properly licensed.

What needs to change to make the company culture better?

Being a retail agent shouldn't be what an agent's recognition is based off of. If any agent has improved sales or is better fitted to make sales, then they should be compensated as such.

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