Ace Hardware Claimed Company
Throughout its 85-year history, Ace has been known as the helpful hardware place by both customers and communities. read more
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By having better leadership. Too many fakes supervisors who have the same title as you, unfair treatment makes for tension in workplace. Allowing abuse by other coworkers.
What is most positive about the culture and environment at your company?
Some of us worked together other places before this job. It's a small town so everyone has to work together to survive poverty and crime in the area. Close knot community.
Why do you feel undervalued and what would make you feel better about your compensation?
Not being verbally attacked on a daily basis. Not being lied to and refused my earned time off or paystubs. Being aware of laws regarding paystubs and allowing employees off for court mandated appearances.
What does the leadership team need to get better at?
Treating people with dignity and respect. Being honest with the owner. Trying to keep clients instead of running them off. Not making false accusations without proof to back it up. Stop making up policies that dispute written policies.
What did you like most about the interview process?
The owner knew my work ethic and recruited me without interviewing. Managers threw application away and made hiring process by trashing documents to prevent my hiring by owner secretly. The same managers have lied to the owner constantly since.
What's going wrong and how can it be improved?
Prices are very high compared to competitors. Do everything you can to encourage them to come for good service. Don't tell at employees so loud it can be heard through the store so clients leave immediately. Honor written return policies instead of being lazy refusing to help resolve issues.
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