B
70/100
Ace Hardware Claimed Company
Throughout its 85-year history, Ace has been known as the helpful hardware place by both customers and communities. read more
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Ace Hardware Environment Employee Reviews
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Positive
Constructive
What is most positive about the culture and environment at your company?
We focus on pleasing our customers
Here at Ace, we genuinely feel like a family. The energy that permeates our corporate team is difficult to measure, but I sense it every day.
The people that they hire are majority good not a lot to complain about and thats really the onky thign positive about it
The few customers that come in and chat with me and have similar beliefs that I do
Review from Product Dept
New faces and new challenges
They are understanding and flexible with our needs and desires.
Review from Customer Support Dept
Coworkers have no beef, everyone works together to help customers and each other.
Nothing as everything is based and speed not quality or safety. You can't be efficient with out all three parts and they push to focus on only the one "speed"
Great culture with great opportunity.
The leaders have created a culture within the team to emphasize Honesty and teamwork
I know that in my industry my job is pretty secure; we aren't prone to layoffs in the hardware market.
The people who actually work at the location, not the leadership, are amazing.
nothing I can think of
Team oriented and understands goals
A great place to learn and work. Good experience.
My coworkers are great and the customers are great.
Customer/employee interaction is excellent, we know our customers needs often when they come through the door.
All of my coworkers are kind and polite, and always ready to help each other.
Everyone has a positive attitude and puts the customer first without degrading the team.
Our bosses positive attitude is contageous
What needs to change to make the company culture better?
There needs to be more communication, encouragement, training opportunities and cohesion.
They gotta keep their word on how i would get paid mire eveey 8 months but nothing has changed
starters our HR Manager can stop saying shes gonna change the culture of the people being hired when she means she is going to hire less black people and more white people
Accountability moslty. Some who are the gm favorites dont have to pull their weight. Which affects the whole team. Makes the whole team concept seem like bull.
Different store management the current manager is rude disrespectful always looking for something to complain about comes in with a bad attitude just brings everyone down and has caused 4 different good employees to quit or resign because they can't stand being around her anymore.
Review from Sales Dept
Owner would always talk down on her employees when theyre doing something she doesnt want them to do what theyre doing only what she WANTS you could be doing anything right but she still thinks your wrong somehow
Review from Sales Dept
Value the employees. Pay us more. Do not expect to exlpoit us without us pushing back
Review from Sales Dept
Not trying to get people to work while they're sick
Hire better people, to work better customers
Stop putting ALL the work on just certain people everyone needs to do their share of work daily!
Review from Customer Support Dept
equal standards for all employees
Review from Sales Dept
Better training to work as a Team
Again, mysognistic, and even talked down to by customers because I am a woman
Review from Sales Dept
Give all employees benefits and stock options
Treatment if outside contractors who makeit all happen
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