Ace Hardware Leadership Employee Reviews
What do you like best about the leadership team?
They are helpful and willing to work with scheduling, And keeping the store running like it should.
In my experience, it is extremely uncommon in today's business environment to find a member of Ace Management or the corporate leadership team who is not dedicated to the company's vision and mission.
Always there for us and letting us know whats going on
They are quick to help you out if needed
They listen, and believe me.
can lead the whole team to reach our visions and missions
Helpful and work as part of the team.
They seem to listen when you talk and act engaged.
Review from Customer Support Dept
Manager is dedicated and hardworking, but gets little help from corporate from what I see.
Flexible, reliable, compassionate, understanding, relatable
Great leaders with integrity and concern for the industry.
They try their best to hire as much people as they can to reduce the over work time All the employees have to do. They are quite empathetic.
Not much. Store manager's are awesome. Leadership in the franchise is disappointing at the very best.
Always looking for fresh ideas. Great communication.
Easy to work with and helpful
The amount of people on the team - we have a lot. And when i know i cant confide in some i can confide in the others
They help us grow within the company. They recognize us as humans with a life and family
They are hands off and let you perform tasks and work load without interruption unless something seems to be going wrong
Managers are always right there working beside you instead of delegating from the back office.
They are truly a team working for the betterment of the store.
What does the leadership team need to get better at?
They need to be trained in people management. How to treat employees with dignity and respect
Review from Customer Support Dept
providing employees a chance to air their grievences
Supporting, listening and communicating to hourly employees. Strong sense you are replaceable, therefore high turnover.
Treating people with dignity and respect. Being honest with the owner. Trying to keep clients instead of running them off. Not making false accusations without proof to back it up. Stop making up policies that dispute written policies.
They need to get better at leadership
Accountability. Its sad when one manager can bring the whole company down.
This store is very unorganized its always where the owner wants inverntory to be at and doesnt take her team members ideas and constructive criticism she never does anything and is always sitting down
Review from Sales Dept
Getting a store manager would be a good start. Or shut the store down.
They need to start trying to Encourage their employees rather than criticize them.
There's no way to keep this constructive. I have no way to express how horrible this was.
Respecting employees and valuing what we do for the company
Review from Sales Dept
Controlling harassment and making their employees feel like work is a safe zone
Being leaders and increase pay
Making sure team morale is high. People are quitting left and right because managers point out our faults and never compliment us in person.
Sending sick people home and not allowing them to continue working
Communication between all departments and consistency
Better organized and more professional
Review from Sales Dept
treating everyone as an equal
Review from Customer Support Dept
Leadership is misogynistic and doesn’t know how to manage their employees
Review from Sales Dept
Giving people in the field yhe same salary & benefits as thosecin the home office