Act! Employee Reviews
Out of 605 Act! employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Act! improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at Act! compared to all other departments at the company. The IT team offered the most constructive feedback, with 22% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Rewarding overall experience, quality teammates and management, positive culture, results-driven.
Review from Executive Dept
What do you like best about the leadership team?
Great group of people who are very transparent and very hands on. Fostering a team first mentality while assisting in any way possible.
Review from Sales Dept
Transparent communication, clear strategy, focus on results, team-oriented.
Review from Executive Dept
They seem to be empathetic and show compassion for my work life balance. They appreciate my work and give me resources to offload work if I have too much.
Review from Engineering Dept
Their focus and drive to do the right thing.
Direct, driven, transparent with employees, partners and customers
What does the leadership team need to get better at?
compensation and recognition, extra words
Review from Engineering Dept
so many defects it a nightmare to use act
Review from IT Dept
What is the best part about your compensation package?
Competitive pay, quality benefits, performance-based bonus opportunities.
Review from Executive Dept
401K match that the company provides.
Medical, Dental and Vision benefits and unlimited PTO
Bonus that lets us participate in company success, (or failure).
Nothing really stands out, it is strong compensation package.
Review from Engineering Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I think the market value for my role and skills can get more money elsewhere. However, I'm taking this role as an opportunity to leverage that pay at a later date.
Review from Engineering Dept
Cost of living has increased dramatically, to the point it feels like each year we get a paycut, even with the cost of living adjustments instituted each year. The value of the dollar is declining it seems so it's becoming more difficult to pay off debts and save for home and life improvements.
Your point of view doesn't always seem to be taken serious, the managers & ELT have already made decisions about things before ask staff & they always pay salaries at the lower end of the scale, make these at the higher end as there is no incentive to do an excellent job when paid mediocre salaries.
Small annual raises, high goals compared to past that are unachievable with current volume. Higher base, achievable real goals, 401k deductions added to commissions not just base.
Review from Sales Dept
Salary is not as much as majority of the Saas companies
Review from Sales Dept
What are some of the best things about your team?
Team is focused on our goals at hand and are always willing to assist one another. Great company and team mentality!
Review from Sales Dept
Dedicated professionals, willingness to help and collaborate, team-oriented.
Review from Executive Dept
They are always open to huddle and have not made the space unsafe to give new ideas.
Review from Engineering Dept
Easy to get along with, and aligned on hitting the same goals
Energetic, positive and hard working
What do your coworkers need to improve and how could you work together better?
Need to build more self reliance and use the tools at their disposal.
Review from Customer Success Dept
their standards on how they deal with customers.... seems alot do minimal effort to get paid...
Review from Customer Support Dept
The Act! product has become a very large and complicated program recently with the introduction of AMA, the API and Cloud/Saas. New hire's are simply daunted by the program and a lot leave after a few months. New hires should support the core product and then gradually learn the rest over time.
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
The Team, The Team, The Team! Lots of fun activities and volunteering events to pay if forward!
Review from Sales Dept
Respectful culture, no politics, many social activities.
Review from Executive Dept
Act has a good culture and cultivate psychological safety
Review from Engineering Dept
We celebrate wins, we learn from mistakes and have fun when it's time to have fun. This company is genuinely a company, meaning it's not a bunch of separate departments, but rather a cohesive team that is working towards a common goal. With passion!
The people at Act! truly care about one another. The positivity among the team is very special.
What needs to change to make the company culture better?
There aren't any Environment reviews of Act! yet.
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What did you like most about the interview process?
Transparency - left the interview with a company focus in hand
Review from Sales Dept
Meeting so many of my colleagues - not just the hiring manager.
Review from Marketing Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Act! yet.
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What makes you most happy at work?
Interacting with our team and the various other departments to help achieve our company goals
Review from Sales Dept
Tackling complex challenges, collaborating with intelligent and driven peers, positive culture.
Review from Executive Dept
I get to do what I am most interested in as a job and there is plenty of work for me everyday.
Review from Engineering Dept
Accomplishing goals and hearing positive feedback about what we are putting out in the marketplace.
I enjoy my role and enjoy the people I work with.
What's going wrong and how can it be improved?
Work takes up a lot of time
Review from Customer Support Dept
I'm not sure that anything is very wrong from my perspective. I'm generally happy and content with my place in this company.
Review from Engineering Dept
There is a lot of churn with product and development and it feels like we can't move forward with so much churn. I don't have a great suggestion on how we keep people around. But it would go a long way toward making work feel stable and fun.
Increase pay and mangers need to learn the product
Review from IT Dept
Decrease in the workload; we have too much work and not enough people for the timelines.
Review from Engineering Dept
What do you like best about your company?
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Act! yet.
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